Bathroom facilities need an update. Also, shower and tap water was coming out brownish when opening. I woke up in the early morning when a guest came to ask me the iron.

Kindness of the staff

Stayed in May 2024

the shower water was finicky; very very hot and tempermental. the wifi wasn't the greatest, either.

the room was exactly like the pictures and absolutely beautiful. nice view from window too. the staff were super friendly and they have the sweetest puppy to play with in the lobby! the breakfast was fantastic and all you can eat, their vietnamese coffee was soooo good. location in the heart of Hue. this was the first hotel in vietnam i stayed in that had an elevator lol. i loved it here!

Stayed in May 2024

The water pressure was really weak as I was staying on the top floor, I had to remove the shower head to get a bit more water volume. Air cond takes a while to cool.

Location is good. Staff are friendly and courteous.

Stayed in April 2024

The most lovely host!!! She gave us so many recommendations on what to see and where to eat. She also made sure we were comfortable and had everything we needed. We loved her dog, Happy!!! Thank you Lieu for being so hospitable. The facilities were great too. Very clean. There was even an elevator which was nice not having to carry heavy suitcases up stairs.

Stayed in April 2024

Let us check in early for 100k when we arrived at 6am from a night bus which was very welcome! Nice breakfast, particularly the banana pancakes. Staff helped us book a sightseeing trip on to Hoi An at short notice too.

Stayed in March 2024

There wasn't much hot water coming through the shower, and the shower door didn't shut properly so it leaked onto the bathroom floor.

The room was nice, with a comfortable double bed, and had both Aircon and a fan to keep cool. I also liked the breakfast options and the staff were friendly and helpful.

Stayed in March 2024

The staff were so friendly and incredibly helpful! They recommended places to visit in the area as well as restaurants to dine in! They also booked tours for us, always seeking to give us the best experience for the most value for money!

Stayed in March 2024

There's nothing not to like, it's all good

Good location, down a small alley, very quite even though a busy road is so near, Good sized room, clean and comfortable, all the amenities you need, Friendly helpful staff, always smiling, they can help with everything you need, I will stay again next time in Hue

Stayed in February 2024

Shower wasn’t the best

Lovely hotel. Great location and very helpful staff. Also loved the breakfast. Would definitely stay again!

Stayed in January 2024

Our room wasn’t the cleanest. Shower curtains with fungus stains. Bed linen didn’t smell clean. We did not like the neighbourhood, a few streets from the hotel, in the evening with so many loud music coming from everywhere.

Hotel is located in a quiet alley. Kind staff. Breakfast is very basic, but sufficient. Room prices are low. We loved our visit to the Citadel. We rented our bicycles and motor bike at a travel agency. We also bought there our bus tickets to our next destination instead of at the hotel. We had our laundry done somewhere near the hotel. The hotel also provides these services.

Stayed in January 2024

=

Cute hotel located in a quiet alley. Staff was really helpful and wrote on a map places that I could visit. I also forgot some clothes at the hotel and they shipped it to me! The room was comfortable and cute.

Stayed in November 2023

Very friendly staff. The owner she is very helpfull and takes time for the guests. Loved my stay and will deffenitly recomend!

Stayed in December 2023

Quite and clean room located right outside the busy streets. The value for money was great.

Stayed in December 2023

The personal was very friendly

Stayed in December 2023

The shower did not drain therefore you were just in a pool of water. Lots of renovations going on so was quite loud and dusty. (Construction outside meant it was difficult to get to the hotel but not their fault).

Great location, very central to everything. The staff were lovely and very accommodating with early check in and helping us with recommendations. Bed was comfortable and aircon great. Good size room too! Wifi was great.

Stayed in December 2023

The room is very noisy, you can hear everything from the street and from the neighbors.

The size of the room was good and the room was clean.

Stayed in November 2023

The location was great, near some of the best restaurants in town. The staff were lovely and helped with lots of recommendation, not only for Hue but also for where I was going next, and they took time to stop and chat! Lots of breakfast options. The room was comfortable and had plenty of space.

Stayed in November 2023

Unfortunately during our stay, the city flooded which was not the hotel's fault

It was located well in the city and the staff were helpful, they even provided a laundry service for a small fee. The elevator is small but useful. Each room has AC.

Stayed in November 2023

Everything was fine.

Great staff, amazing breakfast and comfortable room.

Stayed in November 2023

There were lots of flys in the toilet in morning

Stayed in November 2023

Nothing in particular comes to mind. I really liked the place. I guess the only thing is that it might be easy to miss when you first get there, but that wasn't really an issue after finding it the very first time.

The best part about the stay was the staff. The were so friendly and smiley and helpful! THEY WERE FANTASTIC!! The hotel is in a great location in the city and very walkable to all kinds of restaurants and tourist attractions. The entrance is in an alley so when you first get there, it may be easy to miss, but the alley is also very well light and busy.

Stayed in August 2023

Very friendly staff, they are always ready to help you and they were very nice. Also they helped us with all the activities

Stayed in November 2023

Property was clean and tidy. Very helpful, kind staff

Stayed in November 2023

Lien was very nice, she helped us to book the tours in such a short notice, she also offered us extra breakfast

Stayed in November 2023