08/14 Nguyễn Công Trứ, phường Phú Hội, Hue, Vietnam
#77 of 170 hotels in Hue
Guests' ChoiceBased on 245 hotel reviews
8.5Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
9.4
Value for money
8.9
Free WiFi
8.3
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End of dialog contentReviewed: 18 March 2023
Rebecca
United Kingdomroom and bathroom a bit dated but they are clean.
the staff are fantastic and very welcoming, they explained about any tours we could do and even arranged a last minute moped site seeing tour for my partner when her cooking class cancelled. the breakfast was good and the location is perfect to walk to all the main attractions in Hue city. the coffee is great also!
Stayed in March 2023
Reviewed: 16 March 2023
Shauna
IrelandAmazing location , the rooms were big and really clean and comfortable. The girls at reception were all amazing they organised bikes and luggage transport for us to do the drive from hue to Hoi an amazing experience. Highly reccomend for anyone staying in hue
Stayed in March 2023
Reviewed: 14 March 2023
Poppy
United KingdomThe room could do with a little bit of modernisation and we were a bit overlooked from the windows next door where there were some noisy people.
Really friendly staff - they gave us a map and helped us see as much as possible of the city in one day without a bike. They even organized for a boat to pick us at one spot, take us to the pagoda and then drop us back at the pier near the hotel. They also organised our transport to the airport for much cheaper than we could get on Grab. Close to restaurants and bars. Great breakfast in the morning. We were let into our room straight away even though we arrived very early.
Stayed in February 2023
Reviewed: 12 March 2023
Sabrina
United KingdomThe service provided by staff was excellent, the location was pretty central and the breakfast at the hotel was good too.
Stayed in March 2023
Reviewed: 9 March 2023
Ragnhild
NorwayThe shower curtain has seen better days and should be replaced.
Really service minded staff, nice breakfast and great location. So good value for money!
Stayed in March 2023
Reviewed: 7 March 2023
Pauline
GermanyThe receptionists were all really nice and helpful, the room was clean and well equipped. I also enjoyed the varieties of the breakfast menu. I would definitely recommend.
Stayed in March 2023
Reviewed: 6 March 2023
Ivan
CanadaConsidering the room rate, all was good.
This hotel is fantastic value for money. Spacious, comfortable, reasonably clean room in a well-maintained building located in a quiet area of the city. The staff were all very friendly, welcoming and helpful - very keen to make sure that our needs were met and we had access to tours, activities, etc. They even prepared an early breakfast on a day when we had to leave early. The breakfast was fine, considering the room rate. Even though the hotel is located a very short distance from restaurants and night life, it was quiet after 2100 for sleeping.
Stayed in March 2023
Reviewed: 4 March 2023
Lynne
United KingdomRoom had damp and mold, friends room was ok. Water in shower was cold the 2nd day.
Stayed in February 2023
Reviewed: 3 March 2023
Louis
United Kingdomnothing
Nice enough hotel with friendly staff, 5 min walk to the lake and close by to bars. Charming.
Stayed in February 2023
Reviewed: 2 March 2023
Patrick
New ZealandRoom was a bit damp and mouldy smell, but not much of a concern
Staff are super friendly and helpful, gave us great ideas on activities we could do in the area. Motorbike rental onsite. They also booked our onward travel for us. Very helpful
Stayed in February 2023
Reviewed: 28 February 2023
Alessandro
ItalyNothing. Everything perfect
Reception Staff helpful in everything, kind and very competent. Very good breakfast.
Stayed in February 2023
Reviewed: 27 February 2023
Jaime
SpainGreat location, beds comfortable and staff very nice and helpfull.
Stayed in February 2023
Reviewed: 27 February 2023
Uyen
VietnamThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 February 2023
Kai
SwitzerlandNice location - next to the restaurants and bars but in a dead end street, thus quiet. But, the best thing is the the very frienly, helpful and supportive personal, that alsways has an extra hint here and a cup of tea there. They even brought me to the railway station just because somebody was going close anyway!
Stayed in February 2023
Reviewed: 25 February 2023
Sarah
United KingdomSo helpful, the most lovely staff who were so keen to help. Great location and great beds.
Stayed in February 2023
Reviewed: 23 February 2023
Michelle
United KingdomGood location Good breakfast Helpful staff Clean
Stayed in February 2023
Reviewed: 22 February 2023
Evan
United Kingdomnot the best smell coming from damp bathroom. we also found staff to be a bit much. felt we were on a school trip with the questions every time we were in reception
good location. bed comfortable
Stayed in February 2023
Reviewed: 18 February 2023
Ivan
SpainThe location is perfect, room so comfortable and great breakfast. But the Best is the staff...in 8 months travelling around this part of Asia, we never found people like Lein and her staff.. they are superb, a helping hand when we had problems with other hotel and giving the Best tips and recommendations to make the Best Hue experience.
Stayed in February 2023
Reviewed: 17 February 2023
Aditya
MalaysiaBreakfast and location
Stayed in February 2023
Reviewed: 17 February 2023
Awhittet
United KingdomExposed electric leads and plugs at the back of the shower head.... Bathroom pretty tired.
Lovely owners, friendly and helpful. We were allowed to move rooms when neighbouring property was loud. So thank you. Handy location, close to everything. Nice breakfast.
Stayed in February 2023
Reviewed: 17 February 2023
Stephanie
AustriaThe bathroom needs an update.
Good location, extremely friendly and helpful stuff, delicious breakfast.
Stayed in February 2023
Reviewed: 16 February 2023
Georgina
United Kingdomincredibly friendly staff & great breakfast
Stayed in February 2023
Reviewed: 12 February 2023
Thảo
VietnamThe elevator's too small. AC in our room doesn't work well, sometimes it's suddenly off. Towels're cleaned clearly.
Hotel's located at an ideal location. We can reach several destinations in less time than other hotels we've stayed at before. Young receptionist's friendly. Enough facilities in the room.
Stayed in February 2023
Reviewed: 12 February 2023
Kim
Vietnamsmell musty, old facilities
central location, helpful staff
Stayed in January 2023
Reviewed: 6 February 2023
Stylianos
GreeceVery kind stuff clean room convenient location and nice breakfast
Stayed in February 2023
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