Xăm Khòe, Mai Châu, Hòa Bình, Mai Chau, Vietnam
#27 of 45 hotels in Mai Chau
Guests' ChoiceBased on 17 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
8.6
Facilities
9.0
Staff
9.7
Value for money
8.8
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 17
Reviewed: 22 May 2024
Thuy
BelgiumNice view to the rice field from the bed. Friendly staff
Stayed in April 2024
Reviewed: 16 May 2024
Edward
Czech RepublicWould have liked the option to rent scooters directly at the property (however they gave us a recommendation of where to rent from).
A good find. The views and location was great, although a little bit further from other attractions. The food in the restaurant was great. The staff (especially Ung) we’re friendly and very accommodating, helping us out with transport, recommendations, etc… Would definitely recommend.
Stayed in May 2024
Reviewed: 5 May 2024
Phuong
VietnamFor the price we paid, I was hoping for a better door 😂 it might sound funny, but big gap underneath the two doors in our room means two things: bugs coming in at night, and loss of aircon coolness in the room
Location-wise, it’s located in a lovely valley surrounded by staircase paddy fields, but far away from the usual commercialised Mai Chau town, so perfect for those who want peace, like us. We took an afternoon walk around the area and got a nice early morning bike ride to nearby area which was quite lovely. The food was absolutely gorgeous! Locally sourced ingredients, seasoned to perfection, in my humble opinion. The staff were super nice, solicitous and attentive to our needs
Stayed in May 2024
Reviewed: 23 March 2024
Stephen
United KingdomNothing major, it would be helpful to have an electric socket by bedside and some bedside tables. Also it would of been nice to have some sun loungers around the pool, or some comfy chairs outside. A menu in each room would also be helpful, but none of these things distracted from the enjoyment of our stay.
We really enjoyed our stay here. The staff were above and beyond helpful, and really friendly. Great local food available , and big portions. The room was large, and comfortable, and the views amazing. It's a beautiful location stunning scenery peaceful and quiet, great to get away for a relaxing few days. We were sad to leave, we were made so welcome.
Stayed in March 2024
Reviewed: 11 February 2024
James
NetherlandsThe resort is a little outside of town, so make sure you have a method of travelling around in case you don't want to have every meal at the resort.
The resort is absolutely stunning & the staff were exceptionally kind and helpful. We especially liked the naturally heated swimming pool & the views of the surrounding area.
Stayed in January 2024
Reviewed: 18 November 2023
Lucille
IcelandExcellent a little bit of paradise Luong and Hannah made our short stay fun a lovely bike ride around the village floating on the river og woken to go to local market very peaceful surroundings worth the trip out there.
Stayed in November 2023
Reviewed: 9 November 2023
Amilton
Irelandbeautiful views amazing accommodation lovely staff
Stayed in November 2023
Reviewed: 9 November 2023
Eliane
SwedenThe view is Incredible!! The pool was beautiful and very well kept. The rooms were nice and big with comfortable mattress & the staff were great!
Stayed in November 2023
Reviewed: 9 November 2023
Disciplinado
SlovakiaFriendly helpful staff, beautifully appointed room overlooking the infinity pool with rice fields and mountains as the backdrop.
Stayed in November 2023
Reviewed: 9 November 2023
Simon
AustriaSpending hours relaxing at the beautiful pool just watching the amazing mountain views, the quiet environment, watching milion stars at night, super comfy bed and nice room. We loved it
Stayed in November 2023
Reviewed: 9 November 2023
Takashi
BelgiumWe had the deluxe cottage next to the Pool and it was very clean, nice rain shower, beautiful view to the mountains and clean pool. The restaurant from the homestay was super delicicous and all in all very fair and good prices. Close to the waterfalls by walking. Staff is super friendly we enjoyed it. Thank you so much!
Stayed in November 2023
Reviewed: 9 November 2023
Gina
AustraliaThe room, the view, the service, and the food were all fabulous, everything was absolutely perfect. The hotel manager was super friendly, they even managed to give us our room 4 hours earlier. The buffet breakfast has a wide selection of fine foods, and you can also ask for local Pho with custom ingredients. The staff was lovely. We also recommend the "Hard Trekking - Unimagine level" Sapa rice-filed tour, which was amazing with our lovely local guide. Traditional local architecture design is also fantastic, they paid attention to every detail of the whole resort.
Stayed in November 2023
Reviewed: 9 November 2023
Natasja
United StatesBeautiful and relaxing place, with amazing views Large and spotless rooms Resort ambiance with everything you need on site (food, drinks, spa, activities like local Thai guided trek) Very nice staff going the extra mile
Stayed in November 2023
Reviewed: 9 November 2023
Adam
FranceThe view, the staff including the manager that went above and beyond to make our stay an unforgettable experience
Stayed in November 2023
Reviewed: 13 January 2024
Anonym
SwitzerlandThe problem is that the operators are simply too greedy. The exorbitant prices raise expectations that cannot be fulfilled in the slightest and leave guests in a real disbelief. The "deluxe" room was charged with around 70 USD per night (without discount allegedly even a fantasy price of nearly 350 USD). After travelling through southern east Asia and particularly Vietnam numerous times, it is worth half at most (during warm summer months). The prices for food are also exorbitant, for these costs you can dine in top restaurants in big cities. Be aware that the hotel is far away from Mai Chau (approximately 30 minutes by car) and it does not offer a real restaurant service where you can choose spontaneously. Rather, the food must be pre-ordered at least one hour in advance (supposedly to be fresh, but at this price level and in Asia this is a matter of course anyway). Breakfast: The orange juice was diluted with water, the salad was served with mayonnaise. The hotel is supposed to be new, but at least the furnishings (such as the toilet) were old and worn – obviously they have already been in use elsewhere. Also, the room was not clean, there was no closet or other possibility to store clothes and the hot water supply did not work. Finally, it is striking that the accounts for many of the very good "guest" reviews have since been deleted. Shamed be who thinks evil of it ;)
The one point is given for the staff who tried to manage the disaster to some extent. They provided an oven as the temperatures dropped to freezing point at night and the heating with air conditioning was nowhere near enough for the hut-like structure.
Stayed in December 2023
Reviewed: 30 May 2024
Darrell
South AfricaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 17
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content