Amazing location in the old quarter. The breakfast was not disappointing at all, everything was yummy, we can not ask for more. We really enjoyed the friendly staff, everyone was kind and super helpful. The room was on 7th floor, nice view, bigger than expected which is a nice surprise, although the lights were a little bit dim it's kinda disturbing. Everything went great, would recommend the pool on 9th floor, refreshing and incredible view of the city.

Stayed in May 2024

The only minor frustration was the Aircon went off at night so we woke too hot in the night and had to get up to switch it back on again.

The hotel is in a great location for wandering around the old quarter. It's on a party street that gets very busy on evenings but you couldn't hear anything from our room. The staff were brilliant, nothing was any trouble. Breakfast was good with a wide variety

Stayed in May 2024

The rooms are not soundproof at all. You can here EVERYTHING going on in the hallway from the room. It's not mainly the hotel's fault, but during our stay a group of tourists came to the hotel at around 1 am and were incredibly loud in the hallway (and also in the room next to us) and we couldn't really sleep properly.

The hotel was really beautiful and clean, the rooms were spacious and well equipped. The pool on the roof is cool, but quite small and crowded.

Stayed in April 2024

Nothing worth mentioning

Excellent location, right next to the night market in old quarter, but our room surprisingly quiet at night. Very good breakfast and facilities, and helpful staff. A rooftop pool is a nice bonus. Good value for money!

Stayed in May 2024

The staff were super friendly. The breakfast was excellent . The rooms were clean and the beds very comfortable. The pool area is great - but not enough room for seating or seats. I believe they are working on this . Fantastic location

Stayed in May 2024

The view from the room was very limited: we had a wall in front of the window

The most comfortable beds of the entire holiday !! Very quite and clean hotel

Stayed in May 2024

Swimming pool was not how it looked like in the pictures. Small and not comfortable.

Clean, good location

Stayed in May 2024

The pool was too cold

The location, the layout, the room.

Stayed in May 2024

Incredible staff very welcoming

Stayed in May 2024

Location is fantastic and staff very friendly.

Stayed in May 2024

The overall room size was small which meant there was no area to set cases out. Unless you completely unpacked.

If you like being right in the middle of the old quarter (which we did), it is a great place to stay. Very quiet in room despite being a stones throw from "beer street". As value for money it was extremely good - took up an upgrade option we managed to facilitate. I liked that they limited their facilities (ie didn't have a bar / restaurant for lunch or dinner), because they could concentrate on providing what they had means to. The breakfast selection was very good. The pool and its surrounding area were good and they were working on a new "green wall" lounging space.

Stayed in May 2024

Not a thing!

Staff were so friendly, especially at the front desk, they are more than happy to help with anything. The doorman especially goes above and beyond, he should be paid double! The place was spotless, facilities were great, and bed was so comfortable!

Stayed in May 2024

The only issue was the construction noise of the building of a bar on the 12th floor -but this will be temporary

The hotel is in a fantastic area with easy access to everything. The staff are fantastic , so kind & helpful, especially Lewis & Mia who helped me so much when I was having a few issues unrelated to the hotel. An upgraded room is best, for a proper window & view

Stayed in April 2024

There was construction work happening over the pool. The pool could still be used however there were welding sparks dropping into the pool, concrete dust, drop sheets and tools all over the place. So we chose not to use the pool which was a shame as the weather was roasting while we were there.

Excellent place to stay. Brilliant location in the heart of the Old Quarter. The breakfast was fantastic! The rooms were spacious, bathrooms and showers lovely, beds were super comfortable and the staff were fantastic. Both our rooms didn’t have a window to the outside world, very easy to lose track of time with no daylight. However, the plus side to having no window was the peace and quiet. Personally, having stayed there three nights, we would have preferred windows and noise but we would have used the free earplugs supplied with the room.

Stayed in April 2024

No windows / daylight in rooms.

Great location. Friendly staff. Great breakfast buffet.

Stayed in May 2024

None

Friendly staff, local to all areas.

Stayed in April 2024

Lots of mosquito in the Executive Suite at the 9th floor

Friendly staff and speak in English Great location

Stayed in April 2024

The pool area was under going an upgrade, which sadly put it out of use for our stay. The manager was apologetic and gave us a discounted taxi service when we left which was good of him.

The staff and management were very friendly and helpful. The rooms were very clean and comfortable. Breakfast of a high standard. Great location in central old quarter of Hanoi.

Stayed in April 2024

Nothing

It’s location and staff. The street comes alive at night but it didn’t disturb us in the room

Stayed in April 2024

Total owing was different (more) than what was showing on booking.com (even with the conversion). Difficult to explain to staff who had limited English.

The location was excellent, the hotel was helpul in holding our bags when we went on tours, breakfast was excellent.

Stayed in April 2024

The hotel was perfectly located in old quarter. The rooms were comfortable, clean and spacious. They offered ear plugs due to city noise but we didn’t need them. It was perfectly quiet at night. The hotel was walking distance to beer street and all the main old quarter attractions. The staff were helpful and lovely. The breakfast options were plentiful. The rooftop pool was clean and a great way to cool off after a long day of exploring.

Stayed in April 2024

The hotel is undergoing some construction work and the room was very noisy during the day.

The hotel has a great location, easy to walk to the main tourist spots and located right on beer street. Hotel staff were lovely with a “nothing is too much trouble” attitude. Always ready to assist you and help with your queries. The room is as comfortable and nicely decorated.

Stayed in April 2024

The construction noise, which will end when the rooftop pool also has a bar

Excellent choice for breakfast & lovely staff The hotel supervisors were amazing - Lewis & Mia really looked after me when I needed it most! Special mention to Jimmy too - all staff were great

Stayed in April 2024

Busy street, full of bars & karaoke.

Very luxurious feel. Beds were extremely comfortable. Helpful staff. Great breakfast options. Noise proof despite being on a busy night life street. Appreciated how they provided ear plugs too just in case the karaoke down the street was too loud.

Stayed in April 2024