Everything was perfect

The decor of this resort was phenomenal . The rooms were beautiful, Spacious and decorated exquisitely . We needed to organise a bus to get to Ninh Binh and the staff member Nguyen Phuong went out of her way organising everything for us and even turned up at where we had to meet the bus to ensure we got away alright. The Melia is very lucky to have her on staff. Also the buffet breakfast was the best I have ever seen. So much choice of food and everything so beautifully presented.

Stayed in April 2024

Fabulous view from balcony of Ocean View room, large room with large bathroom having both bath and separate shower. Beautiful, clean and large pool. Well kept with very comfortable loungers. Smiling and friendly staff.

Stayed in April 2024

Had a function on, mainly on beach and sound system would have put most major bands to shame so paid for a sea view with balcony to relax and couldn't use it .Started when I arrived in afternoon and carried on until 21.00

Nice room

Stayed in November 2023

The hotel was almost empty, so food and beverage choices were limited,and the atmosphere at dinner was lacking. They did make some extra vegetarian dishes as I am vegetarian, and there were very limited options on the menu. The location is not great, the beach not suitable for swimming due to a sandbank, and a lot of rubbish, which the staff said they try to deal with, but more effort is needed. There is not very much around in the way of quality restaurants, and at this time of year, the few restaurants in the area did not seem to be open.There seems to be a lot of development in the area with new roads and infrastructure being put in. They are building a Vinwonders park next door, which will enhance or detract depending on whether you like theme parks. We took a day trip to a local waterfall, which was beautiful but sadly, also plagued with rubbish left by visitors.We liked the hotel and the staff were great but we would probably not go back to this particular area as there are many more beautiful parts of Vietnam.

Facilities, the pool, tennis court, and gym very well equipped the spa staff were great , staff generally very helpful, the weather was not great so it was good to have these activities,The room was spacious and bed was very comfortable.As hotel was quiet except for a corporate group who stayed one night it was very relaxing.

Stayed in October 2023

Rubbish in the garden of the villa, several issues with the door key card

Nice pool& villas

Stayed in August 2023

When in Vietnam, I always tend to choose Vinpearl where available, since they are known for their high standard. However, this one is probably the worst of Vinpearls I have been to: staff hardly speaks English, check in process was a mess, very loud hall music, which made it hard to fall asleep. Forget about swimming in the sea: they say there is a beach, but it is divided from the sea by a dirty river, so you can only watch it. And the worst thing is hotel's location - the hotel is in the middle of nowhere. If you leave the hotel area, you will find yourself in a bushy desert without any groceries etc. Just a few garage-style places to eat and that's it. We were literally the only human beings in the street. I will try another place next time.

As in every Vinpearl you will get a baroque style room with standard equipment. I did enjoy their high quality breakfasts - always wide choices and super tasty. Lobby, bar, garden, swimming pool - everything is at its highest level. It has a lot of personnel, so everything is permanently cleaned, watered, etc. They do care about premises.

Stayed in August 2023

Room space. Gym and swimming pool

Stayed in August 2023

Negatives - The infrastructure of the place could use an upgrade. The wiring in the rooms seems very shoddily done, for example...we had to leave the bathroom light on for the duration of our stay because it wouldn't turn back on if we turned it off, and there were similar issues with a couple other lights. The toilet occasionally decided not to flush as well, but this always resolved itself.

Positives - Exceptionally friendly and helpful staff, including the driver who went above and beyond to take us to my wife's grandmother 90 minutes away deep in the countryside - Amazing location on a ruggedly beautiful beach, just 20-25 minutes from the airport and Vinh - Beautiful view from the room, which was also a great size and value - Very clean and comfortable - Top quality breakfast buffet!

Stayed in May 2023

The beds are too soft, my back feels hurt after 1 night

Staffs

Stayed in May 2023

The staff is very nice and friendly. The air is fresh there and environment is Excellent. When the problem happened, the staff can solve in time amd explain you well.

Stayed in April 2023

perhaps the shower water had too little amount of water. I asked for one iron because the clothes were wrinkled from the trip and they bring me a iron which that could not be plugged into this type of power plugs. So why are you bringing me this iron?

the bed is super comfortable. I slept like a baby. Personal super friendly and nice lobby with huge area. Gym is really usefull.

Stayed in February 2023

right on the beach, with nice and well maintained facilities

I went for business and in very off season, so the place was desert but comfortable

Stayed in December 2022

the beach at the back of the resort was not good for swimming, the extra bed is not good

quality as expected, big pool, balcony with nice view

Stayed in June 2022

There's no comfortable beach for sea swimming in vicinity

Vinpearl is a Vinpearl, classy 5 star. Cozy rooms, delicious food, professional staff, every facility that you need.

Stayed in August 2021

The front desk manager was very rude and acted as though it was a problem every time we had a question.

Comfortable bed, great bathtub, good breakfast, wonderful restaurant manager.

Stayed in January 2024

Sea, no swimmable beach

Maybe it’s breakfast restaurant

Stayed in July 2023

Room service Tivi Breakfast

Driver electrical car Clean

Stayed in July 2023

The paper they used inside the wall (instead of pain) detached from the wall. I think they finished it in bad quality and didn't repair it. There is a smart tv in the room with wifi connection. However wifi connection is so bad that I couldn't watch youtube. The hotel is very close to the sea but that sea is by a river mouth so the water is dirty. It does not feel you are by the sea.

The swimming pool is good. The water is clean abd there is children pool suitable for my 2 year boy. There is also playground for my boy. Staff is very friendly and helpful.

Stayed in August 2022

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Stayed in April 2024

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Stayed in March 2024

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Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in January 2024