If you want to be in an area without lots of people, would recommend different location as this is right in centre of hanoi but our room was far from street so there was no noise

The location is great - right in middle of hanoi so easy to walk around. Breakfast was delicious with fresh fruit and rooms spacious and comfortable

Stayed in May 2024

The bed was quite small for a triple.

Location was excellent. Food was great and the room was quite spacious and clean.

Stayed in April 2024

Perfect hotel in Hanoi! Awesome location in the heart of the old quarter, close to all the highlights! We booked the premier suite and loved it! Very spacious and comfortable, nice balcony! The buffet breakfast was delicious and it was different every day. Special thanks to Mr. Quan Dinh! I reached out to ask for help with booking a Ha Long Bay tour; Mr. Dinh was very responsive and helpful! We had the most amazing experience thanks to his help with planning and his recommendations. Everyone at the hotel was very friendly and accommodating; always willing to help us with everything we needed. Thanks again for the hospitality and the thoughtful welcome fruits/anniversary decoration upon our arrival. We can’t wait to come back to Vietnam and stay at the MK again!

Stayed in April 2024

Prices can be lower

Staff and the service

Stayed in April 2024

We encountered the problem with shower head and tap which hotel staff were not able to solve during our 2 days stay. Even though the place was great, small issue like not being able to a proper shower (especially after sweating in Hanoi) is actually a big deal that hotel with such a rating should be able to solve immediatelly.

Hotel is perfectly located. Room was very comfortable (60m2) with own balcony looking towards the street. Cleanness was on high level.

Stayed in April 2024

AC struggled to keep up with temperature.

Excellent staff. Very friendly. Great location.

Stayed in April 2024

Nothing to complain

Location staff and service we got upgrade for free Had a nice manager

Stayed in March 2024

It was a little noisy at night. It added to the atmosphere of being right in the center of the old quad

The breakfast had lots of choices. I really liked that they had a well equipped gym.

Stayed in March 2024

Staff were pushing trollies around the corridor on one of the nights during our stay, so it was a bit noisy then. The wifi was weak, but enough to watch some Netflix on our iPad.

The hotel space is good, and it has a nice rooftop restaurant and bar. The rooms were comfortable and clean. The hotel is located near the 'beer street' but not so close that it is noisy. The breakfast food options were decent, and they do serve a good pho.

Stayed in February 2024

Great location in old town. Comfy room.

Stayed in February 2024

Clean good location

Stayed in February 2024

Very restricted drinks menu during Tet. Difficulty getting change at reception desk.

Nice room. Large comfy bed. Great location in old town.

Stayed in February 2024

The staff were very helpful and sweet. It's right where the Old Quarter is, meaning you can walk most places. A reasonable breakfast spread. The rooftop bar is nice to have a drink in.

Stayed in February 2024

Very friendly staff and central location.

Stayed in January 2024

Location superb for exploring old quarter while being an oasis in it.

Stayed in January 2024

Some details show some age, but fine overall. Surprised that the gym has an extra fee, but it’s not too bad for an actually nice gym.

Classic hotel, perfectly located. The staff was very accommodating. We got a quiet room even though the hotel is in the very middle of loud old town. Good cocktails on the rooftop bar.

Stayed in January 2024

Breakfast had a good variety, something for everyone and especially loved the homemade yogurt and fruit. All the staff were so kind and attentive and went out of their way to please us. We want to especially comment on both Lan Anh and Th’anh who were really exceptional. They went above and beyond and made our day every day we were there and always with a smile. Also have to say how much we appreciated the very comfy bed and the best pillows ever! Location was very good and we really enjoyed both the rooftop area and also the street entrance level sitting area with the cafe.

Stayed in January 2024

Breakfast was included but mediocre

Room was spacious and clean, with an amazing bathroom with a tub big enough for two and a private sauna! Staff was friendly and accommodating. The location was perfect for exploring Old Quarter and close to a lot of good restaurants.

Stayed in January 2024

Nothing really.

The staff are so helpful and friendly. We also loved our comfy bed and how quiet it was at the back of the hotel so sleeping was not a problem. We sacrificed having a balcony or a view so we could sleep but we’re glad we did as we arrived on Saturday when the Old Quarter have their night market. Love the area though as there are lots of restaurants and it’s within easy walking distance to a lot of attractions.

Stayed in January 2024

The room/bedding and towels had a very odd smell. Not pleasant. At night the music goes on very late on the street bring ear plugs. Seemed to be lots of hornets on the balcony so we never used it. Also our toilet stopped working but they were very quick to sort someone to fix it.

Very central location, close to everything! Staff were very friendly and we loved the rooftop bar. Breakfast was ok but not much variety. The gym underneath the hotel was brilliant!

Stayed in January 2024

Rooftop bar too expensive

Central location, rooftop Bar

Stayed in January 2024

The location, the service and the room

Stayed in January 2024

Low water pressure. The hotel needs to dedicate a staff member to assist in planning g trips. Front staff cannot perform both duties due to Taki g care of check in clients.

Location is excellent

Stayed in December 2023

The limited vegetarian options for breakfast. No windows in the room.

Friendly staff. Cleanliness in the hotel.

Stayed in December 2023