Cleanliness, Staff

Stayed in April 2024

Chinese people are too noisy and no manner

Good location, Nice staffs

Stayed in April 2024

Swimming pool unattractive

Staff and massive room. Real value for money. Luxury. Breakfast selection great.

Stayed in February 2024

Nothing was bad. The hotel was very busy as it was lunar new year!

Location was great! Very close to sea front. Mr Hung (front desk manager) was exceptionally helpful as were all his staff. He helped us immensely and was very friendly. He helped make a good holiday into a great holiday. What a lovely man! I cannot praise him enough and one of the best I have met in the 65 coh tries I have visited.

Stayed in February 2024

Nothing

Everything. Lovely huge room was such great value. The staff so helpful and friendly. Great location. Very quiet room

Stayed in November 2023

Some days the breakfast could have been better.

The room was awesome! Great location. Very friendly and helpful staff, also in the restaurant.

Stayed in October 2023

Bathroom design, shower floods everywhere. Bars and restaurants closed. Not directly on the beach.

Nice and clean, good bed.

Stayed in October 2023

Need some improvements in English skills and breakfasts should be adopted, not a variety of food.

Personal is great, location is wonderful, about 4 min walk to the beach. The hotel has its umbrellas on the beach, available for guests from 8am to 4 pm. The location itself is great, less crowded. The personnel was supporting and helping. The rooms are clean. Stores/restaurants are nearby. We received a plate of fruits to our room for a long stay, it was a very nice gesture. Have been in the spa, it is unbelievably great, the service is TOP! When we were departing the personnel organized us a car with wonderful conditions and a very nice driver for a good price. Thank you for your support and care

Stayed in September 2023

None

Decent breakfast with good selection of oriental and western food. Easy access to public beach. Surrounding area offers variety of services. Less crowded location but just about 10 minutes by cab from city center. Great value.

Stayed in August 2023

Hon Chong as a whole is very crowded. The hotel is amazing but as soon as you step outside - it’s a city full of tourists.

The hotel is beautiful and the staff is amazing, courteous and very helpful. Our son was sick and they helped with bringing breakfast to him and offering assistance. The location is convenient to many restaurants, beach, other services.

Stayed in July 2023

It’s a bit hot in the hall way on guest floor.

Beautiful hotel with all the extra features. The hotel staff is amazing and goes out of their way to accommodate guests. Will definitely recommend this to friends and families.

Stayed in June 2023

Staffs are very good, breakfast is good too.

Stayed in June 2023

It’s very good, especially the front door girl is very kind. Ms. Nhi helps us a lot.

Stayed in May 2023

There is anything to dislike about because they addressed any issues we had to our satisfaction.

The front desk staff was incredible. They were proactive, empowered to solve problems, and consistently recommended solutions that were to our benefit. The proximity to the beach is amazing, as are the views, beautiful building, great breakfast. But the staff outshine all of those strengths by far.

Stayed in April 2023

My only two complaints were that soft drinks cost extra at breakfast, and we were only given two instant coffees in the room. I would like to have been given extra instant coffee. Other than that, we were delighted!

I loved feeling like we belonged there! We paid for a city view, but we were given a nice quiet corner room with a view of both the city and the ocean!

Stayed in April 2023

I loved the hotel, the staff, access to the beach, restaurants, taxis and the overall customer service. We also loved the pool, breakfast buffet and Karaoke 🥰.

Stayed in April 2023

The buffet breakfast is varied as usual

Stayed in March 2023

bed was maybe too soft

Luxurious room, clean, nice jacuzzi.

Stayed in February 2023

The girl at the front desk named Duyen is awesome. service is impeccable and everything about this stay was great. comfortable, clean, great facilities. will come again!

Stayed in February 2023

Amazing stay and amazing staff.

Stayed in December 2022

Nothing.

Amazingly large suite/apartment with its own jacuzzi. Amazing views of city and beach from 28th floor. Great pool and breakfast too.

Stayed in January 2023

breakfast is not very good, there are few exercise machines in the gym and the pool is always cold

we got a room upgrade for free, to an executive suite, cleaning every day

Stayed in October 2022

Water got stuck while showering but the staff figure it out immediately

Nice place to stay. Facilities are spot on. Welcoming and friendly staffs, even the cleaner.

Stayed in December 2022

Non heated pool is a bit cold in late December

Family room offers separated parents and kids bedrooms and bathrooms which is super, great view to the sea and city from level 29. Staffs are all very friendly and welcoming. Breakfast offers lots of choices of rice, noodles, congee, salads, wonton, springrolls, fruits with 5+ and desserts with 10+ options. Beds and pillows are all super comfortable and rooms offer some different sittings with work tables and also tea table which are very nice and enjoyable.

Stayed in December 2022