Căn E421 SUN PLAZA GRAND WORLD đường Hạ Long, P. Bãi Cháy, TP Hạ Long, Ha Long, Vietnam
#64 of 310 hotels in Ha Long
Guests' ChoiceBased on 129 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
8.5
Facilities
9.0
Staff
9.3
Value for money
9.2
Free WiFi
9.3
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End of dialog contentReviewed: 29 April 2024
Victor
DenmarkThe service and facilities were amazing
Stayed in April 2024
Reviewed: 18 April 2024
Aine
IrelandThe staff at this hotel were very friendly and helpful. I was getting a night bus from Ha Gaing that arrived in Ha Long Bay at 4am. The check in staff stayed up to allow me to check in. They organised a day cruise for me and I was able to get some laundry done. When I was checking out the lady gave me some Vietnamese sweets and orange juice while I waited for my bus to take me to Hanoi. Thank you.
Stayed in April 2024
Reviewed: 30 March 2024
Christopher
United KingdomYour info stated they had safe boxes in the room There wasn’t one
Location was great, staff where very friendly
Stayed in March 2024
Reviewed: 28 March 2024
Vladislav
KazakhstanThanks for everything!
Stayed in March 2024
Reviewed: 24 March 2024
Uyen
VietnamHot water system
Breakfast is basic but delicious. Staff upgraded the room in free charge.
Stayed in March 2024
Reviewed: 22 March 2024
Chloe
AustraliaPool was not functional (probably will be in peak season), soundproofing was average (could be noisy from hallway and could sometimes hear people in room next door).
Very good price, large room, quiet. Very strange area, huge number of hotels and resorts that appeared empty. Approx 10 minute walk to restaurant area that has everything you need. Close to beach (again about 10 minute walk). Very clean property.
Stayed in March 2024
Reviewed: 21 March 2024
Joshua
IrelandWe arrived to the hotel around 8pm and the kitchen was closed and not much around to grab dinner!
Lovely hotel, quiet area and nice staff
Stayed in March 2024
Reviewed: 18 March 2024
Craig
United KingdomThe Staff were very friendly. Qui was great helping us find places to go and booking a cruise trip. Will definitely come back in the summer
Stayed in March 2024
Reviewed: 15 March 2024
Megan
United KingdomStaff were so friendly and helpful especially the lady on reception! Everything was clean and they helped us book a tour.
Stayed in March 2024
Reviewed: 13 March 2024
Teniola
United Kingdomnothing
the rooms were so nice
Stayed in March 2024
Reviewed: 11 March 2024
Pedro
PortugalNothing much happening around this area, not sure if it was due to the Lunar new year but it seemed like a ghost town around.
Confortable and good looking room. Breakfast was nice.
Stayed in February 2024
Reviewed: 9 March 2024
Nigel
United KingdomThey forgot to five us fresh towels but at this price I don't expect clean towels everyday anyway
Staff were fantastic. My girlfriend says very helpful with regard to sorting out the payment for boat trip in Dong and Dollars and bank card. Fantastic value I'd guess that as more Chinese tourists visit prices might eventually go up as the room is stunning at this price... Breakfast was amazing as well
Stayed in March 2024
Reviewed: 4 March 2024
Ihor
UkraineOur room has window faced to a wall of neighbour building. The location quite outside of life , but I assume it is okay.
Fresh and new hotel with very helpful English spoke reception to organise activities, book bus or just provide information you requested.
Stayed in February 2024
Reviewed: 1 March 2024
David
United StatesSubtle things (none of which really detracted from my stay, but I notified details): - the shower leaked into the bathroom floor - my view was into a wall (or through another window into a perpetually in fished sister hotel) - the door lock was installed incorrectly. It locked, but I couldn’t double-lock it (not that I really needed to) - electronic switches for a “do not disturb” sign, are too easy to miss, miss-use, or misunderstand. Doorknob hangers are the way to go.
The staff is friendly and speaks English well enough to actually hold a conversation. The breakfast buffet is delightful. The room was spotless.
Stayed in March 2024
Reviewed: 29 February 2024
Cian
IrelandBreakfast buffet was nice , staff were friendly and helpful
Stayed in February 2024
Reviewed: 29 February 2024
William
VietnamStaff friendly, room very nice 😁
Stayed in February 2024
Reviewed: 25 February 2024
Lauren
United KingdomOur Kettle could have done with a deep clean prior to our stay as mould was forming where someone had used it to cook food. The items in the room for food were also out of date.
Our stay was during Tet, so it was incredibly quiet and even though it was a holiday the hotel staff were incredibly friendly, and the room was tidy, clean and well decorated.
Stayed in February 2024
Reviewed: 23 February 2024
Basti
VietnamBreakfast is good
Stayed in February 2024
Reviewed: 19 February 2024
Rae
CanadaBreakfast. Very limited. Coffee was not good.
Staff are great! Mr. Lee was very helpful. Location is good. Room was great.
Stayed in February 2024
Reviewed: 18 February 2024
Innes
JerseyLovely room, staff really friendly
Stayed in February 2024
Reviewed: 18 February 2024
Innes
JerseyVery nice rooms , staff so lovely and very helpful in organising trips for us
Stayed in February 2024
Reviewed: 12 February 2024
Shankar
IndiaNo
Nice hotel friendly staff Thao,Lee ,Ban
Stayed in February 2024
Reviewed: 10 February 2024
Larry
CanadaHotel was beautiful. Staff were extremely friendly and helpful. Good restaurants within walking distance.
Stayed in February 2024
Reviewed: 9 February 2024
嘉君
TaiwanThe servcice, room and food are all good.
Stayed in February 2024
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