At the time of our stay, there were construction works going on. So every day there was very loud noise early morning. This is not what I like on my holiday...

Amazing view over the bay

Stayed in March 2024

We had some problem with the sink drain, but it was fixed.

The view was amazing. Very good value. Nice pancakes for breakfast.

Stayed in March 2024

There is only 1 chair in a double room. Ants in the bath.

View of the bay. Central location.

Stayed in February 2024

Aircon not working. Yes the weather wasn't hot, but the room was very damp. The towel I used on my first night still wasn't dry after 3 days, and wet clothes from the boat trip Never dried up. Need the aircon to dry the air in the room. It was an electricity cut and the elevator didn't work. I wanted to walk down the steps, but only got to the 2nd floor. Then there was no further way down. The emergency exit pointed towards a little room packed with stuff. REALLY! I was trapped in my room until electricity came back. Normally I support hotel restaurants, but although breakfast was excellent, eating dinner there, becam a one time only. I ordered fried vegetables and plain rice. Not really any hokus pokus, but I got a big plate of boiled cabbage. Cabbage ONLY, not anything like the colourful plate shown on the menu...and a lump of completely cold rice! Couldn't eat much.

In theory the hotel is fantastic and could easily have been a clear 10, but there were a few things . Big and clean room with seaview. Kettle in the room. Lots of toiletries supplied. Good WiFi. Excellent location. Fantastic helpful English speaking staff who helped me a lot.

Stayed in March 2024

The TV was in a place where it was impossible to watch from the bed. The duvet had some mold stains (but the cover and sheets were pristine, to be fair), the bed made all kinds of sounds with your slightest move, and the fridge was really loud. Also, you couldn't open one door of the wardrobe because the fridge was blocking it. There were no night stands.

The service was excellent, the breakfast was pretty good, the view was amazing, and there were bottles of water and coffee for free in the room. Also, the mattress was very comfortable. The lady who works there even offered us some extra fruit, so people wise, it was perfect.

Stayed in March 2024

No heat or aircon room felt damp. Shower was either very hot or very cold

Great location near all the restaurants. Superb view of the bay. Breakfast was good and staff friendly.

Stayed in March 2024

The view to the sea was amazing! Room was big enough, nice big bathroom.

Stayed in February 2024

Location and view from my room was amazing both day and night. The french doors opened so you had a small balcony of sorts. I loved to have them open when I was in the room either listening or watching the world go by. Plenty of space and good facilities and the elevator of course came in very handy! You are on the doorstep of many cafes, restaurants and bars. The 3 main beaches are a maximum 30 minute stroll away. There was a choice of 6 breakfast items, although basic they were tasty enough to give you a good start to the day. They had plenty of information about tours, scooter rental and travel options. I took a 1 day Ha Long Bay cruise and wasn't dissapointed. Bao is such a friendly and polite host, he really seems to enjoy his work along with the family at New Way. I was a little bit sad to leave Cat Ba Island as i've made some great memories there.

Stayed in February 2024

Beds quite hard but that’s very common in Vietnam!

Great location in Cat Ba. Worth paying a little extra for the amazing sea view, and breakfast was delicious. Very friendly staff :)

Stayed in February 2024

Perfect location, magnificent rooms and very friendly receptionist, who speaks English perfectly! The location is fantastic, a stone's throw from the docks. Breakfast included: at the banh mi stand on the same street! In addition, accommodation offers activities at unbeatable prices (1 day cruise = 450,000 dong)

Stayed in January 2024

Nice stay, the room are spacious, good views. Staff was attentive, they change my room due to a hot water problem.

Stayed in January 2024

My room windows is a little dirty

The room is very clean, the furniture is new. Breakfast is included in the price of the stay, served on the 10th floor in the form of a buffet from 7:00am. Very nice service at the reception, you can buy a cruise around the bay with Cat Ba Local for $28.

Stayed in January 2024

Lack of English speaking, Google translate helps

New hotel, nice owner, decent, spacious and clean room, firm bed

Stayed in December 2023

Very cheap, comfortable place, close to the center. The administrator who is the same as the other hotels in the passage (apparently because she is the only one who speaks English) is very nice, they rented us a motorcycle cheaply. They have tours and get you a ticket to Halong Bay. It is a hotel, do not expect a hostel atmosphere.

Stayed in December 2023

Only 1 working electrical outlet in the room and the WiFi wasn’t great.

Great location right on the waterfront. The included breakfast was tasty too.

Stayed in November 2023

The rooms are very old and don't smell very fresh.

Great Location and very helpful staff. Bus tickets and motorbike rental was very affordable. The view from the window was beautiful.

Stayed in December 2023

Had to chose between hot shower or good water pressure and cold shower

Hotel is ideal location walkable to the beach Room itself very spacious Hair dryer provided Stunning views from the room

Stayed in December 2023

Right in the center, had an incredible sea view! Good breakfast, very good price. Also, great staff. Bao even helped me out by lending me his scooter.

Stayed in December 2023

Breakfast was ok, would be better to have instant coffee available too

Excellent location. Room was a good size and had a lovely view.

Stayed in December 2023

would’ve been nice if they cleaned our room while we were there, but it was very cheap so I understand why they don’t

close to everything

Stayed in December 2023

Bed was hard.

Awesome view. The owners/staff were extremely friendly and accommodating.

Stayed in November 2023

Room could be restored. Everything was quite old and used.

Best location in Cat Ba, fantastic sea view, nice and helpful staff, tasty breakfast, good price to value. We had also very big fridge .

Stayed in November 2023

One of the mattresses was super hard and not great to sleep on so check the bed before you take the room

Great location, good views, super lovely staff, good breakfast and large clean rooms

Stayed in November 2023

Staff were great and location is perfect

Stayed in October 2023