10 Phố Bát Đàn, Hoan Kiem, Hanoi, Vietnam
#90 of 881 hotels in Hanoi
Guests' ChoiceBased on 45 hotel reviews
9.3Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
9.2
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 16 May 2024
Arunmoli
MalaysiaNothing at all.
Everything about this hotel. It's a boutique hotel bit way better than even 4 star hotels we stayed in in Hanoi and other parts of Vietnam. The bed was extremely comfortable, room and bathroom spotless, and the breakfast was decent. We booked a deluxe room as it was a last-minute booking, but when we arrived, we were upgraded to a king room without any charges as they were sold out on the double rooms. Location is great as it is in the old quarter, and the room was fully sound proof, no noise of honking or the busy street although our room faced the street. We loved our stay here, and if we come bk to Hanoi, this is the hotel we would pick again. The hotel even arranged for hotel pick up and kudos to the proactive staff. Very pleasant and helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Mereraina
New ZealandThere’s so many hotels to choose from, if you’re unsure which one to actually book, book this one you won’t be disappointed. Have stayed in so many hotels in Hanoi now, 10/10 the best one! Have recommended to everyone we know to stay here when in Hanoi. Staff are awesome, very helpful, rooms are spacious and suuuuuper clean which is very high in importance for me. Location was perfect, down one of the quieter streets in the Old Quarter so very easy to get to and from (and to cross the road around!), Spa was better than other hotels we’ve stayed at too. Overall just a higher quality (which is a big compliment because most hotels in Hanoi are good quality)
Stayed in April 2024
Reviewed: 4 May 2024
Montgomer
FranceBreakfast is excellent
Stayed in April 2024
Reviewed: 28 April 2024
Patrik
SwitzerlandNothing.
Everything was perfect. Attitude of staff was great. Very tasty breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Sandra
CanadaSmall room didn’t have a bedside table on both sides of bed
Comfortable quiet room, great friendly and helpful staff, perfect locations
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
MalaysiaA little noisy as it is an old building but nothing too much to worry about.
Great location - everything is within 10 minutes walk. Clean and friendly staff.
Stayed in March 2024
Reviewed: 17 April 2024
Troels
DenmarkBreakfast was good, and varied. The suite was really nice, a very good bed, and the room was well isolated against street noise. Central location in the old quarter
Stayed in March 2024
Reviewed: 10 April 2024
S
BangladeshThe room, the location
Stayed in April 2024
Reviewed: 7 April 2024
Rebecca
AustraliaJust FYI — the room key needs to be in the slot in the room for any power to work — our phones didn’t charge overnight the first two nights because we didn’t realize this.
Beautiful hotel with nice rooms! Very kind staff.
Stayed in April 2024
Reviewed: 26 February 2024
Sherri
CanadaVery modern and clean
Stayed in February 2024
Reviewed: 19 February 2024
Gunawan
VietnamPillow too big, too stiff
The best location for enjoying Hanoi!
Stayed in February 2024
Reviewed: 26 January 2024
Christopher
AustraliaBeautiful rooms, newly renovated. Spotlessly clean. Double glazed windows significantly reduce outside noise. Very quiet. Great breakfast, super helpful and friendly staff, especially Wendy and the other main guy at the front desk (sorry, didn’t catch your name!), but the whole team are great. Such a great hotel, we came back a 2nd time before flying out from Hanoi 🙂
Stayed in January 2024
Reviewed: 18 January 2024
Peter
HungaryVery excellent location in the old city, close to every important sights
Stayed in January 2024
Reviewed: 13 January 2024
Alma
SloveniaLocation, staff, breakfast, room... everything
Stayed in January 2024
Reviewed: 9 January 2024
Dean
New ZealandExceptional hotel and location , great breakfast, good restaurant
Stayed in January 2024
Reviewed: 20 December 2023
Natasia
IndonesiaNothing, everything is just worth the price.
Bed is comfy, AC is cold, breakfast is good (a wide variety of food) and staffs are very attentive. On the first day, I came at 12 and directly let in into the room. The location is also very strategic to the popular restaurants in Hanoi.
Stayed in December 2023
Reviewed: 1 December 2023
Thi
FrancePerfect location. The room is beautiful and quite spacious Everything is clean Highly recommend
Stayed in November 2023
Reviewed: 29 November 2023
Huynh
VietnamGreat location, friendly staffs, good service and clean hotel. Excellent.
Stayed in November 2023
Reviewed: 8 November 2023
Maoulida
Netherlands.
Staffs Friendly, efficient
Stayed in November 2023
Reviewed: 5 November 2023
Herman
NetherlandsZeer mooie kamer met alles erop en eraan
Stayed in November 2023
Reviewed: 3 November 2023
Alex
VietnamNew hotel, everything is excellent . Friendly
Stayed in November 2023
Reviewed: 20 May 2024
Janette
United KingdomThe breakfast was tasteless and not very good. I watched a staff member water down the fruit juice with tap water.
The beds were comfortable, the staff were ok, the location was good.
Stayed in May 2024
Reviewed: 13 February 2024
Foued
FranceThe bed was too small
The location in the old quarter
Stayed in February 2024
Reviewed: 8 December 2023
Yee
MalaysiaThe room a bit small
Location
Stayed in December 2023
Showing 1 – 25
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