Odd design choices of the room (position of TV, lack of desk light, bathroom design), overall minor details, nothing major

Paradise Suites is a nice and new hotel near Hanoi’s Temple of Literature. The comfortable rooms, attentive staff, and modern amenities make it a delightful stay. The location is convenient and nearby attractions are within walking distance or short taxi ride.

Stayed in April 2024

We booked suite which aslo had kitchen, only thing I did not like was that kitchen hob was not working it came up with error message. As I am keen cook I was unable to cook so had to waste some of the food I bought in supermarket.

Locations was great, not too far from old quarters and right by the temple of literature. Friendly staff and doorman, room was spotless and as described in pictures.

Stayed in April 2024

Pretty minor but the shower is not enclosed so water can splash everywhere if you’re not careful

Friendly staff, Netflix, clean & spacious rooms, washing machine in-unit and a drying rack.

Stayed in April 2024

Ufff what a comfortable room was this! Spacious and so well decorated. The bed was comfortable, the bathroom clean and enough space. Nice hot shower. Nice big tv on which you can watch netflix if you like. Enough natural light because of the big balcony windows. Its in a quiet location. The location is in a nice neighborhood with small coffee shops and great restaurants. There is a market nearby. I like this way better than staying in the crowded super touristic old quarters. This neighborhood is great! For those who are conscious about plastic use and sustainability: they have a waterfilter on the ground floor. I read some reviews complaining about this hotel being in an alley and not easy to find: you can find te location is correctly and clearly on Google maps. This hotel is not in an alley, it's in a cute street with some small businesses and people's homes. It's totally safe.

Stayed in April 2024

It is good in general

Stayed in March 2024

We booked a room with balcony, unfortunately it was only about 40 cm deep like French balcony which was a bit of surprise. But it's better than nothing. Unfortunately my hair oil disappeared from bathroom table while we were in old town. The receptionist would not like to believe that anyone took it (as well as I wouldn't) but we have looked everywhere and the bottle is gone.

Room was clean compared to other hotels this price. Pretty much only floors were dirty. Bed is super comfortable with extra pillows and heavy planket, loved it. The hotel had safe parking place for motorbikes. The receptionist girl was super sweet and kind and spoke perfect english.

Stayed in April 2024

Bedroom and lobby were really pretty, shower was great, location was good and a little further away from the crazy tourist area but still very walkable

Stayed in April 2024

cleanliness could be improve but

overall location is quiet. If you prefer to stay bit more far off Old Quarter you may consider this. Staff are all helpful! Would stay here again.

Stayed in March 2024

Where it was situated, down a lane

It was a lovely hotel had everything I needed

Stayed in April 2024

No complaints, had a great stay and would stay here again.

Booked this place last minute after a horrible bait and switch experience at our previous hotel (pro-tip: avoid “Lakeview Residence”). This hotel is absolutely lovely, situated a short walk down a quiet and clean alleyway that insulates you well from the noise of the nearby main road. The apartment was spacious, clean and well maintained with a washing machine in the kitchen so we could get a much-needed load of laundry on. Staff were fantastic, spoke great English and were very helpful in switching us to a room with a bath when we requested it. Location is great, very close to the lake/old town/French qtr with some nice restaurants and cafes in walking district.

Stayed in April 2024

Loved the interior design, Netflix, and the washing machine and drying rack. The air conditioner was very strong and the room was perfectly clean. The staff is very friendly and helpful!

Stayed in March 2024

Our room was amazing, the room was spacious, the bed was comfortable and all the facilities in the kitchen and the bathroom we're terrific. Vương on the front desk made our experience especially enjoyable. He was always happy, polite and assisted us with everything we needed.

Stayed in March 2024

Well located. Just outside the old quarter. Clean and well managed.

Stayed in March 2024

Calm area. Very clean and new rooms. Big and comfy beds! No mold and no humidity! Great service!

Stayed in February 2024

Good location. Very comfy bed. Lovely decor. Exceptional staff. One member went out of his way to help us with something we needed during our stay. Wish we’d got his name - thank you!

Stayed in March 2024

Although I was a little disappointed that they couldn’t allow us early check in even though I had put in this request a week beforehand as we had just come off an 11hr flight & just wanted to freshen up before heading out to find our barings & explore the town. There was also very loud drilling in the morning which went on through the day. There was also some construction going on with the lift, which they would’ve warned us about or shut it off whilst they worked on it.

The hotel itself was spacious & clean. The hotel porter was ever so helpful. He helped/recommend & directed us to all the places we wanted/needed to go to.

Stayed in March 2024

We have stayed at Paradise on 3 different occasions throughout our trip and each time was exceptional! Staff was amazing and we felt like coming home each time - communication was smooth and all our inquiries were met with smile and suggestions. A special thank you to the lovely ladies at reception who made each stay smooth and super comfortable! :-)

Stayed in March 2024

They would charge you for the entire stay upon check-in (unlike other hotels that charge only upon check-out), and the payment is nonrefundable. I was supposed to attend an event at the Temple of Literature, that’s why I chose this hotel, but unfortunately, the event location was changed on my fourth day. When I asked the receptionist if I could shorten my stay here and refund the rest, I was told that my payment was nonrefundable. :( Next, the shower doesn’t have an area where you can place your soap or shampoo, which means when showering, you have to walk to the vanity area every time to get shampoo and shower gel. Floor can be slippery, so this setup is not senior-friendly. One more inconvenience is the lack of a microwave inside the room. I was lucky to get a discounted rate, but with the hotel’s regular rate, customers would usually expect at least a microwave in the room 😁

It was clean and looks new. Bed is comfy, and the bathroom amenities worked well. The lounge area was beautiful

Stayed in March 2024

The hotel is located in an alley that is a bit difficult to find

New hotel, very nice big space. The support staff is enthusiastic and very cheerful.

Stayed in February 2024

Nothing

A very comfortable stay. Booked last minute so got a really good price. Was definitely recommend you to stay here.

Stayed in February 2024

Super spacious rooms, very clean, everything is pretty new. Price value rate is really good.

Stayed in February 2024

Quiet place hidden in a small alley. Totally worth the money. It is not so far from the train street, beautiful temple and the old quarter.

Stayed in December 2023

It was not very easy to find as it is located inside an alley

Very nice hotel, I love the decor. Extremely clean and comfortable

Stayed in January 2024

Not in old town- however therefore more quiet.

Amazing price for value. Very nice staff (receptionist, guy who helpped us with luggage/motorcycle) Very Clean. The room is more like in a four star hotel.

Stayed in February 2024

Everything was good. Only make a shelf in the shower, there is no place to put shower gel or shampoo

I booked the room for low price, it was near 24$ per night, also the hotel gaved me a room better than I booked for the same price because my room was occupied already. It is very good hotel with nice stuff. I liked staying there.

Stayed in February 2024