Great location in the centre of Hanoi. Everything on walking distance. Very nice and helpful staff, especially Anna. She organized whatever you want. Good breakfast.

Stayed in April 2024

I only stayed here for one night because I was travelling through. The receptionist who welcomed me was super nice and helpful and sat down with me and showed me the best tips and sights in Hanoi. The room itself was great for the price and I had a great stay otherwise too

Stayed in May 2024

In the bathroom was calc but I think it is normal in Vietnam :) and the bath is not really practic as the water flows on the floor but nothing dramatically. Windows are really thin-walled but didn't disturb me.

Anna was feally nice and helpfull, she helped me at any time and gave me some tipps and helped me to book few trips. Room was big with a window amd the location is perfect.

Stayed in May 2024

Gentillesse du personnel

Stayed in May 2024

-

Staff is very nice, Anna was amazing with us, give a proper introduction f the city, recommended a lot of program, and restaurant. Rooms are clean, location is perfect.

Stayed in May 2024

N/A

Stand were very pleasant ànd couldn't do enough to help, advises on local stuff to see d longer haul trip to Ho Long Bay- highly recommended!!!!

Stayed in May 2024

People were very friendly and supportive The location was great

Stayed in May 2024

Nothing :)

Perfect location! Right in the old center (to give you some examples in terms of walking distance: 5 min from the lake and the famous cathedral, 15 min l from the mural street or the prison museum, 20 min l from the opera house, 25 min from the train street) yet far from the noise of the streets. Anna and Emma (with me in the picture) are among the most lovely people I met during my trip to Vietnam! Not only they can help with booking local transportation to difference provinces but they can also promptly assist for any other needs. For example, as my bus was early morning they arrange the kitchen to open earlier than breakfast time so that I could eat and they even packed some food for the trip; I needed some medicine because of a insect bite and they quickly went to the pharmacy to buy something for me. As I went back for my second time they upgraded me to a bigger room but I can guarantee that all beds are super comforbale!

Stayed in April 2024

The staff was really kind and helpful. The location is perfect, central ij Old town Hanoi.

Stayed in April 2024

I could hear all sounds coming from the corridor i.e. other guests coming and leaving. The window faced a wall in the corridor and there was basically no natural light

Amazing location right in the Old Quarter, staff was also really friendly and I was able to store my bags the whole day after checkout.

Stayed in April 2024

Non

Very good place to stay in Hanoi. Room had bed nicely done and clean. Bathroom is good as well. Location is in the old quarter.

Stayed in April 2024

Hosts were very nice and helpful, good location.

Stayed in April 2024

Sewage smell in the bathroom.

Great location in the middle of Old Quarter. Nice shower, comfy bed and clean room. Staff are pleasant and offered guide tours. Good value for money.

Stayed in April 2024

Room was bit small than i expected but not too small.

Staff are so helpful and nice. Hotel is in prime location and room was clean and tidy.

Stayed in April 2024

Great staff and location Value was excellent

Stayed in April 2024

Friendly staff. Anna and Lucy were so helpful they booked and planned everything. Airport transfers, transport to Ha Long. Would have been extremely difficult and stressful without their help.

Stayed in April 2024

I was lucky to be upgraded to a larger room, it was amazing.

Stayed in April 2024

Great location and very helpful manager. She walked us to a local store to show us the way, very kind

Stayed in March 2024

Great location right in the middle of old town Hanoi

Stayed in April 2024

Small hotel in the old quarter. Location is awesome, near bars, restaurants and tailors. I really liked how they provided large glass bottles of water, you can replace empty bottles from reception for free. No plastic! Reception staff Helen and Min were super friendly and helpful. Had a great time!

Stayed in April 2024

Nothing to comment

Well, the room and bathroom are spotlessly clean and the bed comfortable. On 2nd night when i checked in, i enjoyed free upgrade, a kind gesture of Anna, to a larger room. I skipped the first night at Parklane due to a last minute appointment with a friend and got to stay somewhere. After paperwork done by Anna’s equally friendly staff Emma, Anna opened up the city map and warmly showed me some interesting places in should visit like the famous lake, Tram Street, church and Beer Street. She made me feel at home. Anna was also the first one to welcome me when i stepped foot in the hotel. She meticulously attended to my travelling needs throughout my stay in VN.

Stayed in April 2024

Very poor shower.

Brilliant location . We had 2 early starts and on both occasions the staff prepared our breakfast outside of breakfast times, one as a takeaway. Beds were comfortable.

Stayed in March 2024

The location is amazing, the room is comfortable and the staff is friendly and helpful.

Stayed in March 2024

The location is excellent, it is within walking distance of both the cultural heritage and the evening nightlife. The staff were very helpful and friendly.

Stayed in March 2024