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Reviews of Perfume's Cozy House

6/ 81 Lý Nam Đế, Hoan Kiem, Hanoi, Vietnam

#51 of 181 B&Bs and Inns in Hanoi

Guests' Choice

Review score

Based on 163 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast spread was not so great. Didn't have a lift.

    Location, room size, value for money, friendliness of the staff. They gave unlimited bananas haha

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Friendly, hospitable place to stay in Hanoi
    • Leisure trip
    • Couple
    • Double or Twin Room with Private External Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    No window to the outside which made the room a bit dark

    Breakfast was great, fresh fruit with eggs or pho; very kind & helpful hosts; location was close to restaurants & shopping in the old quarter.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    9.0
    Very great location, great prices and with the staff you can feel like you are visiting your Asian aunt
    • Leisure trip
    • People with friends
    • Double or Twin Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Noisy AC

    Great location, helpful staff

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Cute local place, with good local and breakfast.
    • Leisure trip
    • Couple
    • Double or Twin Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    We booked a room with a private bathroom, but had to share it with another room.. The room is not sound proof, so we were woken up early by sound in the street every morning and we had struggle controlling our AC :/ It’s a little troubly to get in to the building late at night or early in the morning as you have to wake up on of the staff for them to open up the door..

    Big room with lovely breakfast! Super nice staf. Really okay location close to the train street.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    First two nights in Vietnam recovering from jet lag and immersing ourselves immediately into Hanoi!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of stairs up to our floor which was tiring in the heat!

    Loved the authenticity. The staff were so friendly and extremely helpful. Offering us breakfast at 1pm when we’d overslept due to jet lag. In a prime location for exploring the Old Quarter of Hanoi.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathrooms were a bit old fashioned and not particularly good, which is probably due to the fact that it's an homestay and the home has old style of construction. In the bathroom in one of our rooms (101), every time we flushed, the water came with a flurry of small black dead insects, which was a bit creepy. Drinking Water is sometimes a small inconvenience as we need to fill the water ourselves, so we need to have our own bottles and be careful about having enough water to get us through the night.

    Very nice and quaint homestay. Breakfast has options for vegetarians (bread and pancakes) (pancakes have eggs though, be careful) and they are very good. Also, there are multiple fruit options. There is also a veggi noodle options. Very satisfying breakfast. The rooms very pretty big. There is an open kitchen, so you can get yourself sugar, tea sachets , water etc. The staff were really nice and very helpful. The location is amazing, very close to all the markets and right next to the train market. I would say the good is definitely likely to outweigh the bad unless one runs into unfortunate circumstances. We had a net positive stay !

    Stayed in March 2024

  • Reviewed: 19 April 2024

    7.0
    Good location to spend the night
    • Leisure trip
    • People with friends
    • Double or Twin Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It felt just like a place to spend the night. Our room didnt have a window facing outside, so felt claustrophobic so dark

    It was nice to be able to check in early and the bed was comfortable. Friendly staff. Next to train street.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Great stay with my family, thank you.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff that could provide lots of information

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private External Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    One of our rooms had a couple of maintenance issues and there were stairs which caused one of our group some problems. Perfume changed our rooms around when we arrived and she realised the problem.

    Perfume is a fantastic hostess. She was super helpful and so lovely. She helped us with information for things to do and train tickets. The location is fantastic! Just around the corner from Train Street and the Old Quarter. Lots of places to eat and easy walk to Hop on Hop off bus.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfume's cozy home is a sweet home. We enjoyed our stay at perfume's. Apart from stay perfume helped us in arranging group tour to Halong bay and Nin Binh which was also good.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    One of the most warm, friendly and genuine stays I've had whilst travelling
    • Leisure trip
    • Couple
    • Double or Twin Room with Private External Bathroom
    • Stayed 13 nights
    • Submitted via mobile

    Booking Stated private external bathroom but was in fact shared with 1 other room. Rooms were more tired looking in real life than in the photos. Though they are currently fixing this through redecorating rooms. Could hear noise of people on the stairs, outside, and in the kitchen/dining area from inside the room. Was away from the street noise which was good as it can be much noisier in other parts of Hanoi, the rooms are actually off of the road in a courtyard/alleyway.

    Every single member of the family who run this hotel are amazing, they did everything they could to accommodate us it was one of the most warm, friendly and genuine stays I've ever had in any accommodation whilst travelling. By the end of the stay you felt like you were part of their family. Breakfast included, good selection plenty of fresh fruit as well as options for eggs, pho and bananna pancakes. Really good value for money, definitely recommend to anyone who visits Hanoi, would stay with them again.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Lovely kind helpful people good breakfast but shabby rooms
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very shabby evethough it looked lovely on photo, a little mould on the ceiling and walls, which were in need of a paint as dirty. And bathroom was very basic but it had loo roll which was great

    Staff amazing, good breakfast, location good

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Private External Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    My short stay 😭

    Perfume she's very welcoming, there's a good feeling around the property, very nice ladies working at cozy, they don't speak much of English but they are full of joy, little poppy makes the atmosphere much better, no words to explain the feeling, perfume wanted to lift my heavy suitcase and I was like please 🥺🥺 The place is near to everything, you get directions from kind man Alex Thank you guys.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Nice place to stay
    • Leisure trip
    • Group
    • Double or Twin Room with Private External Bathroom
    • Stayed 1 night

    My room was on the third floor. For someone who has OA, it was quite painful to get there.. But that was ok, because we booked the room at late at night, so maybe that was the only room available at that time.

    The staff and the owner were incredibly amazing, they were nice and very helpful! They also have a travel agent with lots of information. I really enjoy my stay there.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The room was very clean. Julie and her husband are very nice. We checked in 6 hours early still they manage to accommodate us. They are very helpful.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    9.0
    It's ok, nice experience
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom

    Very good big size room

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    Amazing experience!
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private External Bathroom
    • Stayed 3 nights

    Amazing experience! The staff was tremendously friendly, always kind, positive, and they made all the efforts to provide us with a great experience. The room was ginormous! Completely furnished, lots of space for everything; the washroom was basically football-field-size. We are so happy of their services!

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great hospitality , nice breakfast ,close to train street

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Could be cleaner

    The food was nice and location was good

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Stay was fine but I think they should look into the matter, if any customer will come at midnight.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Only one thing. I landed at 12:30 am, I called them repeatedly. Thereafter I came straight to the homestay, I called them, I banged there lock but nobody to open the door. Then we to another hotel at that time , to stay for few hours.

    The homestay is fabulous. They are really nice people. They do respect elderly person. I will recommend all my family and friends to come and stay here, whenever they will come to Vietnam.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It's a bit tricky to find down an alley but literally only like 20 m off the main street.

    Perfume and Julie were so welcoming and accommodating! They let us check in early without charge and gave us great advice, and helped us arrange to get around. Would definitely recommend staying with them when you're in Hanoi!!!

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    This homestay is in a great location with an outstanding host and breakfast.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms felt a little damp.

    Perfume’s cozy house is in a great location within walking distance of the old quarter area of Hanoi. The rooms were large and spacious, and the bathroom had an enclosed shower. Perfume and her family were so nice and helpful. She booked a hotel taxi for us and changed some of our money. We really enjoyed the delicious homemade breakfast.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private External Bathroom
    • Stayed 2 nights

    The host and staff are all very helpful… They are a lovely family…

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Shared bathroom is downstairs in a small courtyard. Wouldn't stop me from staying there but isn't something we've seen in other shared bathrooms.

    Nice breakfast and good laundry service

    Stayed in November 2023

Showing 1 – 25

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