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Reviews of Prime New Hotel 4 stars

22 Ton Dan, Nha Trang, Vietnam

#189 of 296 hotels in Nha Trang

Guests' Choice

Review score

Based on 256 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.6

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    Great hotel in a perfect location
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Staff barely speaks English

    Amazing views from high floors Location Bathtub

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Good stay, room is spacious and clean. The pool needs some maintenance.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    They have many stairs to step up. With people traveling with large luggage, it might take extra effort to be at the front desk. It was in the middle of a reconstruction, therefore the noises kept disturbing my afternoon nap. I tried to go to the pool to chill, however the pool was so dirty. It wasn’t well maintained despite of the wonderful view of that infinity pool. So I ran to the beach when I saw that.

    The location is great. It is very close to the beach, and the night market. The shops and restaurants are all around the corner. The address might be a little confusing since it is at the death end, however, it makes me feel comfortable with less traffic noise.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    need some ice machine or pop vendor machine … more convention

    the hotel was fix up , make too noisy , dusty … breakfast was ok , nothing better quality…

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Good location but not the most relaxing stay
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately there was work being done so we were woken up at 8am every morning to the most awful loud drilling noise that was on and off from them until 4pm. This meant it was impossible for us to have a lie in which was very frustrating as it was suppose to be a relaxing break for us. We also couldn’t sit on out balcony as it was so noisy. We recorded the noise and asked staff if we could move rooms thinking it might have just been our room but they didn’t have another room available. By their reaction it seemed we were not the only people to complain about the noise. They did say we could have a partial refund and go to a different hotel which is fair enough but a lot of hassle. I just wished there was some information about the work and noise being done before booking as it’s really unfair on guests spending money for a relaxing holiday when the hotel knows there is disruptive maintenance. House keeping also comes very early at 8am sharp and you can hear them knock on every door on the floor and shout ‘house keeping’ very loudly. - not relaxing at all.

    The hotel is in a perfect location right next the beach and shops, restaurants etc. it couldn’t have been a better location. The hotel itself is a little run down, the hallways etc feel like they need work doing but it was ok. We had the sea view king suit which was a really nice big, bright and airy room, with lovely views looking out to sea. The bed was big and comfortable, good air conditioning, fridge and smart tv with Netflix and YouTube. The bathroom was really nice with a big window looking out to sea, powerful hot shower and nice bath tub. I would definitely recommend spending a bit extra for a nicer room if you can. The pool was nice to look out to the sea and cool down from, the heat. Staff were friendly and smiley.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    should be better than if owner look after
    • Business trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    ok

    because was fixing hotel make noise and dusty

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't the best but you can't ask for everything....

    The room was very spacious and the view was very nice too.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Had a great stay.
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was a bit small and there were no windows, breakfast had a somewhat limited range of options.

    Great location and rooftop pool.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The elevator door is quick to close the sensor is low and cannot detect immediately.

    The room is spacious with the ocean view The outdoor pool is so cool The food is delicious a lot of choices The Location is great everything is near. Accommodating receptionists and staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Nice room, easy stay
    • Leisure trip
    • Solo traveller
    • King Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t get aircondition, dirty windows.

    Loved the view, the location, energy on the King Suite Sea View Balcony and effort of staff.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good price good value
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a short distance from the beach in an alley with restaurants and spas. The staff was very friendly. The room was very spacious and clean. very comfortable bed

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location . Lovely pool with a sea view .

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Pool

    Stayed in March 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s close to the beach and markets.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Ac wasn’t great and breakfast finished at 9 am a little early if you have a late arrival

    Nice room clean big bed staff very nice

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Relaxed time
    • Leisure trip
    • Solo traveller
    • Deluxe Junior Suite
    • Stayed 7 nights

    Great breakfast, good location and view

    Stayed in February 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Everything is good, the staff is friendly and enthusiastic. discount, staff, value

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Good location

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room doesn't have a balcony although it was advertised with one. They have very strict rules (with fines) about drying things down the balcony if you do have one, which meant we felt we couldn't hang out clothes out of the window, so everything got very damp and musty. WiFi is pretty weak too.

    Great location and good bag storage if you arrive early. The rooftop pool is nice too.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was fusty smell in corridor and room.

    Staff

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    OK hotel
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The staff did their best but the hotel is old and grubby.

    Room was big and quiet. The view was great. Breakfast was OK, and they varied it daily. Location was excellent, and TV was big with plenty of channels.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Wi-Fi didn't work in the room properly. No view, there's a tiny balcony, but blocked with other buildings

    Great location. Near to the beach, city centre and night market. Staff friendly and kind

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Book without Breakfast Breakfast wasn't the best

    Great location and value for money

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Internet is not good

    Location is good

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are nice and clean, location is good, local food, shops are near by

    Stayed in February 2024

Showing 1 – 25

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