42B Hang Giay Street, Hoan Kiem, Hanoi, Vietnam
#871 of 871 hotels in Hanoi
Guests' ChoiceBased on 229 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.1
Staff
9.4
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 11 May 2024
Dmitrij
GermanyNo elevator
Very helpful Staff, great location (calm even though near main tourist area), and a good room, which had a bit of problems with the night lamps.
Stayed in May 2024
Reviewed: 18 April 2024
Shartazz
United Arab EmiratesThe rooms were a bit smaller than expected
The staff was very accomodating and friendly and the hotel was in the center of the old Town which made it very convenient to walk around
Stayed in April 2024
Reviewed: 14 April 2024
Emma
AustraliaLock didn't work on the room door, there is no lift and the staircase is steep and 6 floors high. This is difficult with a heavy suitcase. There is no lift or emergency exit. There was a kettle but no tea or coffee provided. The wifi didn't work at all in the room on this stay. When we approached the front desk, we were told to turn our device off and back on. It worked perfectly in the reception area so we just had to go down when ever we wanted to access internet.
Location, staff were very helpful, room was clean and comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Sławomir
PolandBasic comfort, but totally OK. Perfect location. Very helpful staff.
Stayed in April 2024
Reviewed: 5 April 2024
Miriam
United KingdomIt’s a touch noisy at night and dragging bags upstairs was a pain as there’s no elevator.
Nice place to stay and close to all the action of the old town. The staff kept our bags safe when we went to Halong Bay. Comfy beds.
Stayed in February 2024
Reviewed: 30 March 2024
Kanjana
ThailandThere is an electric kettle but no tea or coffee in the room.
The receptionist upgraded the room.
Stayed in March 2024
Reviewed: 24 March 2024
Gillian
United KingdomLovely helpful staff
Stayed in March 2024
Reviewed: 8 March 2024
Michael
Germany-
The hotel was recommended to us by other travellers and we were very satisfied. Great location in old Hanoi city centre, yet as quiet as it can be in the area (4th floor). Particularly the manager Ngau Ha was very nice, arranged long private car tour through northern Vietnam. Fluent French, good English. She is now in addition also starting as Manager in Madelise Adora Hotel, warmly recommended, too.
Stayed in February 2024
Reviewed: 27 February 2024
Charlotte
United KingdomIt wasn’t an issue for us but worth noting there is no lift. The smell from the bathroom was really bad and unfortunately would probably put me off staying in future.
Fabulous location and friendly staff. Nice rooms. Good price and exactly what we needed for a 3 night stay in Hanoi.
Stayed in February 2024
Reviewed: 22 February 2024
Emilie
FranceVery good location just in old town. Not too noisy One the the revelationist was very helpful and speaking french !
Stayed in February 2024
Reviewed: 31 January 2024
Zoe
United KingdomNo window to open to remove the steam after a shower, everything else ok!
Very friendly helpful staff, great facilities for the price and central location.
Stayed in January 2024
Reviewed: 29 January 2024
Arpita
IndiaCleanliness and staff behaviour
Stayed in January 2024
Reviewed: 14 January 2024
Kendra
United StatesThe other guests usually talked very loudly when walking up or down the stairs, even at midnight or 6 am.
I stayed here for 7 nights while adjusting to the 14 hour time difference from the USA. The bed was quite comfortable and I slept well. Place is close to numerous restaurants and I often had an egg salad sandwich on multigrain bread for breakfast at the coffee shop just across the street. Staff was very nice and carried my heavy duffle bag up to my room. Staff ordered my lunch for me on arrival and brought it up to my room as I was very tired from over 30 hours of travel time. They arranged airport pickup and my transport to Cat Ba Island and also a taxi for a medical appointment. I plan to return there prior to my flight to Phu Quoc.
Stayed in January 2024
Reviewed: 5 January 2024
Pjandlisa
AustraliaOnly a minor inconvenience - Very low water pressure in the shower - it was more like a mist, and completely stops if you hold the shower at head height. We were told however that it varies at different times of the day.
Lovely room that was very clean and fresh (no musty or damp smell and I have a very sensitive nose). Staff were amazing, welcoming, helpful and kind. They allowed us to check in early which was very much appreciated because we were very tired after our early morning flight. Airport pick up was seamless. Location is close to everything in the old quarter.
Stayed in January 2024
Reviewed: 1 January 2024
Mattie
AustraliaRoom size
Stayed in December 2023
Reviewed: 16 December 2023
Colin
IrelandOur room looked nothing like the photos. It was really dark, with a small window looking into a back alley. The shower was very poor and the bathroom, in general, needed a refresh.
The location is perfect and they offer a paid shuttle service to/from the airport.
Stayed in November 2023
Reviewed: 9 December 2023
Dawn
AustraliaNo lift
Everything
Stayed in December 2023
Reviewed: 27 November 2023
Kalaivane
MalaysiaGood location. Plenty of restaurants and street foods around this area. Walking distance to beer street and, hoan kiem lake. However the distance to the train street is about 2km but its a fun walk as theres plenty of interesting shops and landmarks along the way. The receptionist is very pleasant and helpful. We reach the hotel at wee hours, and the receptionist was kind to expediate our check in time. Overall its a pleasant stay.
Stayed in November 2023
Reviewed: 25 November 2023
Carlos
AustraliaIt was clean in general but dusty and the bathroom didn’t smell good. My room was in a 6th floor without lift.
Location is great in the middle of the old quarter. But this street is also quieter and you won’t hear much noise.
Stayed in November 2023
Reviewed: 22 November 2023
Tay
SingaporeNo lifts
Stayed in November 2023
Reviewed: 4 November 2023
Lim
SingaporeLack of elevator. Can be challenging to older people
The location is fantastic
Stayed in November 2023
Reviewed: 13 October 2023
Greg
FranceTv not working, smell of ganja in the staircase
Location, helpful staff, comfy bed, nice room
Stayed in October 2023
Reviewed: 8 October 2023
Emma
FranceWe had a very bad sleep there, the aircon was noisy and the beds were not very comfy. The bedroom was not very spacious and looked older than in the pictures Note that there is no elevator and we were on the 5th floor
Very central location Nice host
Stayed in October 2023
Reviewed: 4 September 2023
Giuseppe
ItalyNo elevator!
Good position, friendly staff.
Stayed in August 2023
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