Reviews of Queen Cafe Hotel & Pub 3 stars
23 Phố Mã Mây, Hàng Buồm, Hoàn Kiễm, Hà Nội Số 23 Mã Mây, Hoan Kiem, Hanoi, Vietnam
#115 of 882 hotels in Hanoi
Guests' ChoiceReview score
Based on 189 hotel reviews
9.1Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.6
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Facilities
8.8
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Staff
9.8
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Value for money
9.2
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Free WiFi
9.8
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Reviewed: 21 May 2024
Declan
Australia1 review10“Wonderful stay with a perfect location”- • Leisure trip
- • Solo traveller
- • Bed in 4-Bed Dormitory Room
- • Stayed 1 night
Our family room was in credibly comfortable, offering ample space and individual beds for everyone. The hotel's prime location made exploring the area a breeze. The staff went above and beyond, providing exceptional assistance with our plans and ensuring we had everything we needed. The blend of comfort, convenience, and outstanding service made our stay truly memorable.
Stayed in May 2024
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Reviewed: 20 May 2024
Katie
United Kingdom2 reviews10“Everything was great and there's nothing to complain about...”- • Leisure trip
- • Solo traveller
- • Bed in 4-Bed Dormitory Room
- • Stayed 1 night
The service here is amazing! Check-in was very easy, and the staff supported us wholeheartedly with a cheerful and friendly attitude. I thought it would be difficult to find a quiet and comfortable place to stay until I came to Queen Cafe Hotel. The rooms are very comfortable and fully equipped. The prices are also incredible reasonable.
Stayed in May 2024
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Reviewed: 17 May 2024
Kathy
United States1 review10“Serene getaway”- • Leisure trip
- • Solo traveller
- • Bed in 4-Bed Dormitory Room
- • Stayed 1 night
An oasis of tranquility perfect for rejuvenation. The impeccable service and exceptional staff make this place truly remarkable. I will definitely suggest this haven to friends and family, as it goes above and beyond expectations. Simply flawless.
Stayed in May 2024
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Reviewed: 16 May 2024
Courtney
United Kingdom1 review10“Highly recommend this hotel!”- • Leisure trip
- • Solo traveller
- • Bed in 4-Bed Dormitory Room
- • Stayed 1 night
My husband and I were thoroughly satisfied with our decision to stay at this hotel. Every aspect of our experience was excellent and meticulously attended to. The hotel's convenient location made it easy for us to explore the area, and the surroundings were peaceful and conducive to relaxation. We found the value for money to be exceptional, considering the quality of service and amenities provided.
Stayed in May 2024
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Reviewed: 15 May 2024
Cerys
United Kingdom2 reviews10“I highly recommend this place to everyone”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
A perfect choice for anyone wanting to visit Hanoi. With a convenient location, you can easily visit the famous spots in the city. Additionally, it is very comfortable and well-equipped. I think you should consider choosing Queen Cafe hotel when visiting Hanoi.
Stayed in May 2024
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Reviewed: 14 May 2024
Charlotte
United Kingdom2 reviews10“I think this place is wonderful in every aspect, deserving to be at the top”- • Leisure trip
- • Solo traveller
- • Bed in 4-Bed Dormitory Room
- • Stayed 1 night
There is not much to complain about at Queen Cafe Hotel & Pub because it is almost flawless. I was surprised that the staff could appear next to me whenever I needed and help me wholeheartedly. I must rate all the staff here 5 stars for their friendliness and enthusiasm. Additionally, the rooms are very beautiful, spacious, and fully quipped to provide me with the best experience.
Stayed in May 2024
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Reviewed: 11 May 2024
Adam
United Kingdom2 reviews10“Definitely worth experiencing if you have the chance”- • Leisure trip
- • Solo traveller
- • Bed in 4-Bed Dormitory Room
- • Stayed 1 night
Excellent, truly excellent. From the staff, service, to amenities, everything was great. My husband and I had an amazing trip when we decided to book a stay at Queen Cafe Hotel & Pub. Perhaps the only regret is that we didn't stay here a bit longer.
Stayed in May 2024
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Reviewed: 9 May 2024
Hossain
Cambodia7 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Very Cooperative and classy
Stayed in May 2024
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Reviewed: 8 May 2024
Tom
United States19 reviews9.0Superb- • Solo traveller
- • Bed in 4-Bed Dormitory Room
- • Stayed 1 night
- • Submitted via mobile
No complaints at all
Helpful & knowledgeable staff. Great location & nice accommodations.
Stayed in May 2024
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Reviewed: 4 May 2024
Peter
United Kingdom9 reviews2 helpful votes8.0Very good- • Family with young children
- • Triple Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Noisy late at night ...
Nice room.and good coffee in reception
Stayed in May 2024
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Reviewed: 2 May 2024
Elya
Malaysia2 reviews9.0“The facilities & location is great for the price!”- • Leisure trip
- • People with friends
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
None
Great water pressure!
Stayed in April 2024
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Reviewed: 28 April 2024
Lucia
Germany1 review10“Lovely stay in Hanoi”- • Leisure trip
- • Solo traveller
- • Bed in 6-Bed Dormitory Room
- • Stayed 2 nights
- • Submitted via mobile
I've stayed here twice while I've been in Vietnam and it's been a pleasure every time. I also booked the Ha Giang Loop trough this hotel. It's been absolutely awesome and one of my best experiences I ever made. Bella is super lovely and me and my friend (who didn't stay here) have been allowed to take a shower even after checking out. The Cafe and breakfast is very nice and you can just chill out here. ☺️
Stayed in April 2024
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Reviewed: 27 April 2024
Joan
United States2 reviews10“The surrouding location is also very convenient. Definitely worth experiencing”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
You'll be surprised by the value you get for the money you spend—it goes beyond imagination. The staff is incredibly friendly and lovely. The rooms are very spacious and fully equipped with everything you need during your stay.
Stayed in April 2024
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Reviewed: 26 April 2024
Raymond
United States2 reviews9.0“It's better than expected!!!”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
Everything is fine, and you can book a room quickly, check-in is also extremely easy, and the staff always warmly welcome you.
Stayed in April 2024
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Reviewed: 26 April 2024
William
Australia2 reviews10“Excellent and absolutely worth it”- • Leisure trip
- • Solo traveller
- • Bed in 6-Bed Dormitory Room
- • Stayed 1 night
Everything is really good and worth the time and money you've invested.
Stayed in April 2024
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Reviewed: 26 April 2024
Johannes
Germany48 reviews5 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Bed in 6-Bed Dormitory Room
- • Stayed 1 night
- • Submitted via mobile
I was not given a towel. The upper dorm can only be reached by walking up a staircase (after having taken the elevator)
I was able to chose between two different dorms. The lockers could be locked with your own lock.
Stayed in April 2024
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Reviewed: 25 April 2024
Maisie
United Kingdom1 review9.0“Worth experiencing”- • Leisure trip
- • Solo traveller
- • Bed in 6-Bed Dormitory Room
- • Stayed 1 night
The staff's friendly attitude and readiness to assist travelers are commendable. The hotel's services and facilities are top-notch.
Stayed in April 2024
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Reviewed: 25 April 2024
Keri
United States2 reviews10“Highly recommend!”- • Leisure trip
- • Solo traveller
- • Bed in 6-Bed Dormitory Room
- • Stayed 1 night
The rooms are extremely spacious, and the beds are comfortably plush. The service quality is probably top-notch in Hanoi. It truly deserves what you pay for at Queen Cafe Hotel & Pub.
Stayed in April 2024
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Reviewed: 20 April 2024
Luz
United States1 review10“A peaceful hotel”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
Nothing to complain
A wonderful retreat to heal the soul. However, the service quality and staff are truly outstanding. I think I will recommend this place to more people because it exceeds expectations.
Stayed in April 2024
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Reviewed: 20 April 2024
Jade
Australia1 review10“Experience it yourself and feel it”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
Everything was fantastic. The serene atmosphere, beautiful interior, and great value for money.
Stayed in April 2024
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Reviewed: 14 April 2024
Julie
United States6 reviews8.0“Good location and value”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
No window in the room
Very clean room and bathroom
Stayed in February 2024
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Reviewed: 13 April 2024
Amy
United Kingdom33 reviews6 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted via mobile
Woken up early by noise on both mornings (first by a drilling sound and second by the hotel staff hoovering at 8am).
Great location in the old quarter. Comfy, clean and modern room. The staff are all very friendly and speak great English. We were given good recommendations on what to do in the city.
Stayed in April 2024
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Reviewed: 12 April 2024
Luis
Costa Rica27 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Bed in 6-Bed Dormitory Room
- • Stayed 1 night
- • Submitted via mobile
Nice hotel in the heart of the old quarter
Stayed in April 2024
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Reviewed: 5 April 2024
Daisy
United Kingdom28 reviews1 helpful vote8.0“Good central base to explore Hanoi”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted via mobile
Our room for the first stay had an awful smell, 4th floor next to the lift I believe, borrowed room spray from reception to use for the whole stay but it really didn’t make a difference, our second stay a few days later however was good with no smell in the room so it must have just been a problem with the other room
Great location, near to lots of bars and restaurants but still quiet at night, comfy bed! We booked and stayed again a few days later after returning from ha giang loop, very friendly staff!
Stayed in March 2024
