Tran Chau, Cat Ba, Cat Ba, Vietnam
#27 of 130 hotels in Cat Ba
Guests' ChoiceBased on 93 hostel reviews
9.1Cleanliness
8.6
Comfort
8.8
Location
7.8
Facilities
9.1
Staff
9.7
Value for money
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Siami
VietnamStaff were very nice. The food was good.
Stayed in May 2024
Reviewed: 25 May 2024
Jack
United KingdomRelaxed and easy vibe. Lovely pool area with a cafe/bar serving tasty beverages and delicious local and western food (with good options for vegans). We got a huge room. The location is a little bit out of town which suited us well and the hostel has plenty of scooters to hire for a good price if you want to head to town for dinner. Lots of the staff speak excellent English so booking tours was easy. My son lost a cuddly toy and Andi went above and beyond to send it on to use when it was found.
Stayed in May 2024
Reviewed: 16 May 2024
Bruna
BrazilIt should be better at the summer with a lot of people. You need scooter to go anywhere, even to grab food
Perfect!!! So comfortable, nice staff, breakfast
Stayed in March 2024
Reviewed: 14 May 2024
Anne-sophie
FranceBe aware if you Can t drive a bike, you will have to take a taxi to go to the city center (specially at night cause thé road is dark)
Lovely Hostel, clean. The pool is great. The staff is very nice and helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Ofek
IsraelNothing, was perfect!
Amazing place to stay in, needs a bike to get around. Great pool, food and any other facilities. The hostel owner is such an amazing ma, will help you with anything! really recommend going there
Stayed in April 2024
Reviewed: 30 April 2024
Gabriela
AustraliaBathroom could have been cleaner on arrival, especially for a private room.
Excellent stay for a hostel! The room was comfy, and the hostel had beautiful common areas and a bar / restaurant on site. The location was a bit away from the central area, but scooters were available for rental.
Stayed in April 2024
Reviewed: 30 April 2024
Claudia
NetherlandsRoom and especially the bathroom were quite disgusting due to other users unfortunately. Other users quite loud and noisy.
Kind staff, helped and thought along with me. Possibilty to print, book a bus, etc.
Stayed in April 2024
Reviewed: 29 April 2024
Collins
GermanyThe pool gave my kids a very bad rash. Make sure to just get a quick cool off and a good rinse afterwards.
A place full of wonderful people , 💕 Everyone working, volunteering etc there have a wonderful loving vibe they pass on to all the guests so that we felt more than welcome. It was so hard to leave.
Stayed in April 2024
Reviewed: 19 April 2024
Johanna
FranceI think the light bulbs on the ceiling can make it complicated to sleep if you are on the top beds in the dorms. This said the curtains give you privacy and the beds are very comfy.
Good vibes from the beginning, with some very good music on ;) The place is about 4 km before downtown in a nice and quiet area. The staff is super helpful and there at all time. Anything you may need you will probably find there: bikes, tours, transportation arrangements, coffee shop-bar-restaurant all in one, laundry, and even a cash service. The menu has veggie options with a delicous home-made bread burger. Breakfast: you can have all you can eat, fresh season fruits, refill coffee. It is so nice (and was included P:) In some dorms you can open the window door to access the roof terrace with view to the mountains. So thank you to the front desk wonderwomen for going above and beyond in making everything smooth when needed. Thanks to all the friendly staff at the restaurant. I had a wonderful time! Also Sam and Yeti are happy rescued dogs super friendly.
Stayed in April 2024
Reviewed: 14 April 2024
Braden
Canadathe only downside of this hostel is that it’s a bit outside of town (10 minute drive) which is fine if you can ride a scooter. Also the bathrooms could be a bit cleaner, you can tell that they haven’t cleaned any of the hardware in the bathrooms in a pretty long time (like the shower handle and stuff). There is so much build up and it’s unpleasant.
This hostel was amazing! Ben and Ori were excellent volunteers and made the stay phenomena. The pool is very clean for a hostel and the burgers were surprisingly good. The free breakfast is all you can eat off the breakfast menu and really makes the cost of the stay a great value.
Stayed in April 2024
Reviewed: 1 April 2024
Rose
United StatesThe bar downstairs had the BEST drinks and food! Lots of vegan options as well. I appreciated that all the staff were very helpful and friendly and made it easy to book motorcycles, call taxis and book tours. Would 100% recommend if you're looking for a place to unwind and relax! P.S: They have the CUTEST kittens and dogs at the hostel :)
Stayed in April 2024
Reviewed: 9 March 2024
Aileen-diane
SwitzerlandVery friendly staff. They offered convenient taxi service by scooter, which was better priced than Grab.
Stayed in March 2024
Reviewed: 7 March 2024
Dang
GermanyThe owner and all the staff member were super friendly and helpful! And love the cats and dogs there 🥹 I can really recommend this place!
Stayed in March 2024
Reviewed: 26 February 2024
Sarah
GermanyI loved the family and the volunteers that worked there and of course the cats. They have 6, they are all about 9 months old. I met a lot of nice people
Stayed in February 2024
Reviewed: 21 February 2024
Marco
GermanyAs everybody mentions, the mattresses are hard. With good mattresses it would be definetly a 10/10
A great hostal, with a great vibe! Amazing staff! Good food, especially Bun Bo Nam Bo
Stayed in February 2024
Reviewed: 16 February 2024
Ivelina
BulgariaSuch a cool place, lovely staff and lots of kittens!! Loved it!
Stayed in February 2024
Reviewed: 9 January 2024
Rose
IndiaLoved the ambience and the hosts. Everyone was helpful and facilities were great
Stayed in January 2024
Reviewed: 8 January 2024
Alick
New ZealandThe only minor thing was the beds being a bit hard, otherwise that was incredibly good stay.
Loved the cats, cannot express enough how amazing they were. The staff were so accommodating and even helped organise a cake for our friend’s bday. Loved our stay and they also had great food and vibes.
Stayed in January 2024
Reviewed: 22 December 2023
Viktoria
NetherlandsThey opened not 6 months ago so upgrading and beautifying some elements but it’s regardless a great stay.
Super helpful staff, cute kids and kitties come with the property. I love the ambiance of the garden with the pool. The kitchen is nice and looooveed their breakfast. Made a lot of friends here.
Stayed in December 2023
Reviewed: 7 December 2023
Déborah
FranceThe staff is amazing. They’ve helped me so much for bookings ! Made my stay great !
Stayed in December 2023
Reviewed: 7 December 2023
Chelsea
United StatesNeed a scooter to get to town, scooters were expensive and not in the best shape. 120k / day when mot other places were 60-100k. A lot of them were missing mirrors, etc. They need to do a better job cleaning the bathroom, I was there 3 nights and they never cleaned the en suite bathroom sink. Also the curtains on the bunks are weird because the bottom one covers the ladder when closed so I needed to open a persons curtain a little to climb up. I did end up meeting people but it wasn’t the most social hostel.
Really nice pool and outdoor sitting area. Breakfast is good.
Stayed in December 2023
Reviewed: 21 November 2023
Törekes
HungaryThe staff was super kind and friendly, they helped me a lot. The atmosphere was also nice.
Stayed in November 2023
Reviewed: 18 November 2023
Diego
SpainThe mattress were hard, apparently they’re planning to buy new ones
Both the owner and the staff are amazing, so as the place that makes it definitely in one of the best hotels I’ve ever been
Stayed in October 2023
Reviewed: 12 November 2023
Ben
IrelandThe beds were a little uncomfortable
The staff were helpful and kind
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content