Dock 16c Tuan Chau Maria Island, Halong, Ha Long, Vietnam
#21 of 311 hotels in Ha Long
Guests' ChoiceBased on 133 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.3
Staff
9.6
Value for money
8.8
Free WiFi
5.8
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End of dialog contentReviewed: 17 April 2023
Jake
United KingdomThe staff were lovely and would go out their way to help in any way that they could. The facilities in the boat were great, and the room was clean and comfy. The activities were great aswell with lots to choose from.
Stayed in April 2023
Reviewed: 15 April 2023
Marzenka
LuxembourgThe organisation was excellent. Alice Nguyen coordinated everything beautifully. The cocktails were great, the food too - with special catering to meet our dietary requirements :-) Special attention was given to us as we celebrated our 20 years since we met - all in all, we had a beautiful romantic stay to remember 😊
Stayed in April 2023
Reviewed: 14 April 2023
Paul
United Kingdomeverything was excellent except there was a very strong smell of urine in our cabin and the corridor
Stayed in April 2023
Reviewed: 31 March 2023
Abhishek
IndiaNone.
Rita Cruise met all the expectations and more. The food was excellent, and the staff made the stay very comfortable. Thank you, and keep up the great work.
Stayed in March 2023
Reviewed: 26 March 2023
Aria
United Kingdomvery nice food, worth the money, staff were nice
Stayed in February 2023
Reviewed: 15 March 2023
Luke
ItalyI feel a bit bad about cruises because they are bad for the environment but they did a good job.
Really great cruise and nice people who put it together
Stayed in December 2022
Reviewed: 8 March 2023
Helena
GermanyWe loved our stay. The rooms were amazing, especially the balcony and bubble bath
Stayed in March 2023
Reviewed: 7 March 2023
Ruth
United KingdomWe loved the staff on board. They made us feel so special especially Alex. Special sunset on Halong Bay
Stayed in March 2023
Reviewed: 5 March 2023
Jared
Canadait was amazing. staff was incredible and the boat was beautiful.
Stayed in March 2023
Reviewed: 4 March 2023
Marie
SwedenThere is a slight smell of sewer in the hallways of the rooms on the second floor. You can tell they try to compensate for it with a lot of fresh scent but you can still smell it slightly.
Alex and Mr. Happy and the rest of the staff made this an amazing cruise. They are very hard working and do everything they can to make the cruise a great experience for each passenger. Alex really went above and beyond. The food was so delicious and over the top, way above expectations. Dinner was a 5 course meal and they made sure we didn’t leave hungry. We also had a beautiful flute performance. Rooms were beautiful, the ship is only 7 months old. The staff continuously mops the floor and wipes surfaces throughout the duration of the stay so it feels very clean. The hot tub and shower in our room was wonderful, and there was endless amounts of hot water.
Stayed in March 2023
Reviewed: 4 March 2023
Renee
Australiaactivities bit limited compared to others I’ve been on. 45mins by small boat to & from cruise ship.
beautiful ship. stylish furnishings rooms very comfortable , clean , spa bath
Stayed in March 2023
Reviewed: 2 March 2023
Joseph
CanadaBest cruise in the harbour for dollar value. Very hospitable and spoke good English. Rooms were beautiful and everything went smoothly. The staff was remarkable and made us feel at home. Thanks to Alex for making it extra special for me and my partner as we celebrated our anniversary with them.
Stayed in February 2023
Reviewed: 1 March 2023
Shaharia
Bangladeshthe night activities can be added…
it was luxurious stay.
Stayed in February 2023
Reviewed: 22 February 2023
Dolly
United KingdomLate pickup but we still got there on time, vegetarian food could be a little better (was basic)
Amazing room ( we got a free upgrade to the royal VIP suite), attentive staff and beautiful location
Stayed in February 2023
Reviewed: 21 February 2023
Conor
United Kingdomthe staff were amazing, and so helpful when booking. Alex and the rest of the crew on board were great and the ship is very modern, clean and looked better than most other ships we sailed past. 3 day/2 night trip was excellent, the one night trip would have been a little rushed.
Stayed in February 2023
Reviewed: 7 February 2023
Adya21
CanadaThe staff attitude fell towards the end of the trip. It would have been better if there was more clarity on kayaking tour locations. We had planned to do it in the morning but it was too early and extremely cold. We would have loved to do it the day before. Biggest problem was the reduced time in the actual cruise because we got access to the rooms only by 2 pm and were asked to check out by 10 am already. I did not pay for that. We should have full access as per the check in, check out time.
It was an exceptional stay and we loved the tour. The pickup convenience was good and the coach was very comfortable. Rooms were very good and the staff were friendly. Special thanks for taking care of our dietary restrictions on board for every meal.
Stayed in January 2023
Reviewed: 7 February 2023
Sora
South KoreaTruly stunning service and I am really satisfied with my choice. From the begin I did some researchs and knew this is one of the newest cruise in Halong. A bit 50/50 but it is totaly worthy and glad to make a right choice. The sales team - Lisa @ Nelly are truly amazing and kind to make my trip so smooth. From the first day till the time our trip s completed , they always wanted to check if everything was alright with us during the entire trip. Massive admire to handsome Alex for being very helpful.
Stayed in February 2023
Reviewed: 6 February 2023
Beggy
New ZealandBeautiful cruise & people ! I and my boyfriend enjoyed alot. I really like the pool view in the early morning and many perfect selfie conners on Rita Cruise. Felt like I could take a great picture anywhere on boat. Took ton of pictures lately and surely recommend to my Genz friends.
Stayed in February 2023
Reviewed: 6 February 2023
Ang
AustraliaWe had very good time with this brand new cruise. The boat itself looks almost twice size bigger than other cruise around. We had an free upgrade and it was very fortunate for our first trip in Vietnam. Food & staff are all amazing and the dinning area is so beautiful.
Stayed in February 2023
Reviewed: 27 January 2023
Jonathan
CanadaThe boat is very new and clean.
Stayed in January 2023
Reviewed: 6 January 2023
Maria
PhilippinesNone
Great hospitality of the manager down to the staff.
Stayed in January 2023
Reviewed: 4 January 2023
Cecilia
Singaporejust a small feedback on the bath tub in the room toilet, the drainage was not good
facilities were great, food was also good
Stayed in December 2022
Reviewed: 3 January 2023
Gemma
United KingdomAbsolutely amazing trip of a lifetime from start to finish! The staff were fabulous in every way. Definitely recommend!
Stayed in January 2023
Reviewed: 30 December 2022
Andre
BrazilA bit static; could move around more to provide more sightseeing
Very good facilities; great rooms; very good food.
Stayed in December 2022
Reviewed: 23 September 2022
Pham
New ZealandWe had a trip with Rita Cruise, gotta say this is one of the best cruise so far. We had booked in last minute but the cruise had supported us so much. The best thing we found with Rita cruise was the hugh swimming pool. The food was delicious, the staffs were very friendly, specially the chef. The room was clean and so nice, we were impressed by the size. Unfortunately we only had 2 days to spend time on the cruise so really hope to be back in the future!!!
Stayed in September 2022
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