The pipe under the toilet basin was disconnected and water flows directly from the washing basin onto the floor. My wife legs was scaled (lightly) when disposing of hot water into the basin not realising the pipe were disconnected and it flow onto her feet. luckily she reacted fast to avoid further injuries. the floor in the batch room was in a mess. Our room was allocated at only the fourth level, thought i book the room early plus now its low season and was hoping to get a room at the higher floor

The staff was very helpful and responsive

Stayed in January 2024

Rooms were a little small. There was very little space to manoeuver

Breakfast was great

Stayed in December 2023

On your site, you mentioned "SOUND PROOF" . However, there was a lot of noise from the street & we had to change our rooms. Wrong information provided by Booking.com

People were polite - good

Stayed in January 2024

All is good but the sound-proofing need to be more good 😀

Stayed in August 2023

Hotel was ok, not the cleanest, but the room size were good. No space to put any toiletries in the bathroom when showering which was odd, also no mirrors, no where to hang your towels. no real space to put your stuff away. We did arrive around 10pm but the reception did not seem happy or really bothered we were checking in, we had to carry all out stuff in which I understand is not a bad thing and a first world problem but normal someone is always there at a hotel to help you. Breakfast was ok, probably better to skip even tho its included and just get food outside.

I think the location was ok, but taxi for some reason found it hard to find us. The room size was decent. breakfast was ok.

Stayed in July 2023

A few things really ruined our stay, we were told we could check in early at 11.30, we went to reception at 12.30 and got told to wait another 45 mins. The pool bar isn’t open. They don’t provide hand soap, don’t refill complimentary water (350ml) for entire stay. We asked for laundry to be done but they forgot to do it but thankfully managed to do it in time before we left. But I believe this is a one off :)

Great location and the hotel is nice. Great view from roof top, infinity pool is a great touch

Stayed in July 2023

There were less guests..like us who got fooled by the name n pictures..no service

They charged us for laundry bag too 😑 No service for restaurant in night.

Stayed in May 2023

Breakfast was cold. worst hotel breakfast I have had yet. We arrived at 8:30 and it was supposed to close at 9. all their hot containers were shut off. So I tried to get soup. that was also cold. When we arrived the staff realized that the entry room light was broken so they offered to fix it, which was nice. But the guy came back with his tool box, spent a good 10 minutes in the room, and then never fixed the light. The balcony was so small you could barely fit on it and it had a gross water bottle full of cigarette butts on it. The gym was small and lacking equipment.

bed was comfortable and big. Staff were nice.

Stayed in November 2022

Pool facilities (no towels on-site as promised) Gym (don't bother) The patio isn't even big enough to step out on Couldn't use some of the room facilities that I made a point of paying extra for (bath) I asked for a partial refund but got nothing, even after showing photos and having to call staff up about the bath.

Breakfast and location was good. Facilities were not. I couldn't use the bath as the plug return know was broken, and when addressed they just took the plug out to make it more unusable. Cleaning wasn't great, coffee cup left used, floor towel had some sort of blood stain on it from the looks of it. Went into the spa room and it was completely wrecked inside, and the gym Is tiny with burnt out cigarettes everywhere

Stayed in July 2022

breakfast was fine, could do with more western options although realise we were probably only non-Vietnamese in the hotel at the time

nice helpful staff, good pool and convenient location. helped with renting a scooter. good wifi and aircon.

Stayed in June 2022

The aircon seemed to be on Preset fan mode after late night to wee morning hours.

The rooms n roof top pool are exactly like the shown pictures in booking.com The family room is spacious, comfortable and clean. Superbly good for the 4 of us. The breakfast is nothing complicated but good enough with Continental and Asian selections. The staff at the restaurant and reception are always smiling and helpful.

Stayed in November 2023

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in November 2023