The capsule was dusty,the pillow had stains,

The location was great,the staff were great

Stayed in April 2024

Chargers in my capsule didn’t work but u just used plugs in the room

Nice hostel with amazing view. Capsules gives you a lot of privacy

Stayed in March 2024

Lovely hotel, nice view and very friendly and helpful Tuan

Stayed in December 2023

nothing !

best host !!! i love the heater in my bed helps a lot with sapa weather.. the bathroom also have heather.. the common space could make a new friend for you

Stayed in December 2023

The communal shower did not work well, there was no hot water by the time I used it. The location of the hotel is up a hill from the city centre.

The pods were super comfortable, and had everything I needed for the night (charging ports, bag hooks, blankets, storage space). I felt like my privacy was maintained during my stay. The staff are exceptional, and were very helpful in helping me clean my shoes, and storing my luggage while I was away on a trek.

Stayed in November 2023

The only downside about this hotel is that you need to hike a bit from the Sapa station. There is stairs to go to the hotel, but it was really steep. So it was really challenging when I first arrived as I have all my bags with me walking up to the hotel. There is actually 2 routes you can take to reach the hotel. One was a little bit far but it is less steep, and another is nearer but it was really steep. So the staff suggest to take farther route to the hotel and nearer route from the hotel to the Sapa Station/town.

The mountain view is spectacular especially in the morning. You can easily walk to the Sapa town near the Sapa Station. The hotel was so clean and tidy. It was so calming and match with the environment surround the mountain. The staff was so great, friendly and helpful. When I just arrived at the hotel, they offer me a tea and even after I checked out, and was at the lobby charging my phone, they still offer me the tea. The staff also suggest and give some advice about the activities I can do here. You can ask them if you need any information about Sapa, they will surely sort you out.

Stayed in October 2023

The internet disconnected a few times and was slow at times which I understand due to the location so I didn’t deduct any stars!

Loved the capsules! Very comfortable, memory foam pillow and thick blanket (it was very cold in Sapa so it helped so much)! Loved the staff - they were so kind, fun and helpful! Really good vibe! I rented a bike from there, booked a bus to Hanoi and tickets for fansipan! They let me work in a little corner by their office and helped me set up my equipment (I teach online) and they even turned off the music for a bit while I was working - AWESOME PEOPLE!!!

Stayed in October 2023

All sockets of my beds are not working. If I told the staff about it they would have changed my bed but I had my mobile battery so no problem.

I think Sapa Capsule Hotel is the best hostel in Sapa. The staff was very friendly and gave me recommendations for restaurants and took me there on motorbike. There is also a staff who speaks fluent English and offers tours, although I did not end up taking one. The view from the terrace is spectacular. Anyway, my stay here made my visit to Sapa very worthwhile.

Stayed in October 2023

One staff member was so good! He helped me with booking the buses and helped me throughout the whole way. Big thanks to him!

Stayed in September 2023

Most of the staff don't speak English which is a bit impractical for a hostel. I could not exchange currency. Would be fine, but please remove it from your listed services... Not a social hostel. Seemed mostly empty to me. The steps are a hassle, especially with luggage. Also something to consider if you plan on enjoying nightlife (would probably be dangerous to walk those steps in the dark). No hot water after the first night.

View is nice from the balcony and rooftop garden. Free breakfast (just eggs though). Capsules are comfy enough, multiple light options, power outlets and mirror. Nice ergonomic pillow! Big lockers that fit my whole backpack. Shower pressure is great and bathrooms+toilets clean. Laundry service is good and fast.

Stayed in July 2023

No negatives

Good location, comfortable, clean bathrooms, nice and private within your own capsule which was roomy.

Stayed in May 2023

It is located on a hill so going back after a day out was a little tiring. If you don’t mind the small trek, the location is otherwise good and is near the main area (i.e. Sun Plaza which is also where we bought our tickets to Fansipan). The capsule itself was alright, cool experience but aircon could be colder.

It was cheap and decent for young or solo travelers. The staff was very helpful with helping us sort out a taxi to the waterfalls and also our bus ride back from Sapa to Hanoi. It was also not fully booked so they let us check in early and check out late.

Stayed in May 2023

Bedding had a strange smell

Comfy bed, own privacy, late check in available, staff friendly. Excellent location

Stayed in May 2023

My USB plugs were not working and was quickly switched to another capsule.

Very close to the city center, a short walk with some steps, lots of restaurants and cafes, not far from anything. The hostel is rustic and relaxed, your served hot tea when you return to the property. The capsule has a very comfortable mattress and pillows along with a cotton duvet blanket which will definitely keep you warm on those cooler nights. Reception arranged my return bus trip and we're very helpful in providing your info. It's a hostel but the private cabins make it very private, first time I've tried such a format.

Stayed in May 2023

Nothing

Honestly, first of all the staff. Tuan became a brother and the rest were always so nice and funny. Felt at home from the forst moment. The beds are great and you get complete privacy. Showers are amazing, every thing basiclly is a 10 for me here. Only capsules. And say you got recommended by Eli Vai chua😝

Stayed in March 2023

it was a little difficult to reach

cheap and warm which is what we needed as it was freezing when we were there! heated blankets and heat bulbs in the bathroom were amazing

Stayed in February 2023

The pods themselves are brilliant! Super comfortable, enough space to sit up in, and everything you need. Excellent value for money.

Stayed in April 2023

Good location, 5 minutes walk to the square. Reasonably priced including breakfast. They provide slippers and towels. The capsule is also clean and has 2 pillows and a blanket. Very satisfying. I can recommend it.

Stayed in April 2023

Had to pay for coffee despite breakfast included

Exactly what I was expecting good heated blanket in pod, hot shower

Stayed in April 2023

-

Beautiful place and lovely staff!

Stayed in April 2023

the areas, the location and the staff

Stayed in April 2023

Its not so quiet place for sleeping, you can hear everything in capsule (for example when the othes guests arrive early morning, even if they try to be guiet)

Reception 24 hour, organize many tours, clear place, chill at roof and nice wiev.

Stayed in March 2023

Wifi did not work properly in first floor Charging ports did not work in my capsule

Capsule was spotless A cool cafe downstairs Courteous staffs Provision to use restroom at downstairs outside booking hours Easy process of bike rental A quiet and beautiful spot

Stayed in March 2023

Avoid having a shower in the morning when everyone else is having it. There was no hot water for me :( I had to have a cold shower before checking out. :(

I've always wanted to experience staying in a capsule hotel. Sapa capsule hostel exceeded my expectations! I had a great night of sleep, it was cold that day, but the cover was warm. It was quiet inside the room. They have boots to rent for trekking, which is handy as the mountain weather is usually wet. The staff is very friendly and smiley, making you feel welcome. Highly recommend.

Stayed in March 2023