The breakfast is perfunctory, while the resort facilities were limited to a pool, small gym and masseurs on call. When we were there, we were unlucky enough to experience a short power outage (which affected the whole area) but the staff kept us informed throughout.

This stunning hotel is comprised of several well-appointed cabins ranged on a steep mountainside with breathtaking views of the Fansipan hills and Cat Cat village deep in the valley, 10 minutes' walk from Sapa. The rooms (including the loo!) have expansive windows to fully capture the grandeur. The gardens and grounds are meticulously maintained, while staff use golf carts to ferry guests from their cabins to a drop-off point near town where there are many dining options. The staff were obliging and friendly, and we were able to contact them by WhatsApp. This is a superb choice for a restful mountain break and jumping off point for the gorgeous wilderness of northern Vietnam.

Stayed in April 2024

I didn't like some food at there

I like the service

Stayed in January 2024

The property was inaccessible by car due to a road construction. It would have been great to receive this information beforehand. Breakfast buffet could have more European options, as well as options for vegetarians.

Great view, spacious and comfortable rooms with tasteful furniture. Tranquil location.

Stayed in November 2023

We stayed here because we heard sapa town was not very nice and so we wanted to be on the outskirts. However when we arrived, we actually realised we quite liked Sapa town, so we would probably stay closer to the centre if we came back. We also felt that for the price there were other hotels that offered better facilities, especially spa facilities which were lacking here. In particular the outdoor pool, though very scenic, is unheated and so completely useless in the cool weather this time of year.

Very nice hotel. Beautiful setting and scenery. A great place to stay as long as you want to be out of the town centre and don't mind the lack of spa facilities.

Stayed in October 2023

Bed was little hard but it was kind of comfy..

Everything Not very far from sapa town, walking distance to town, approximately 10 - 13 minutes, depending on how fast your pace is. Close to cat cat village

Stayed in October 2023

Great views and spacious room.

Stayed in September 2023

The bathroom got wet from the shower. Cleaner only cleaned our room one day we were there and not the other 2 days.

Breakfast in the morning was really good. Our bed was very comfy and the view was amazing. Nice big room and was very cozy.

Stayed in June 2023

the views were amazing. The room was a good size and were cleaned beautifully each day.

Stayed in June 2023

Staff barely speaks English No much offer for continental breakfast

The view is amazing

Stayed in May 2023

Nothing.

The room is clean and comfortable. The scenery is very nice.

Stayed in March 2023

Resort is set on really steep hill side so views are great but access to and from rooms is up or down hills. Could be an issue for some people.

Hotel Resort was good with rooms spacious and comfortable. Incredible views from the rooms. Restaurant for dinner and breakfast was good. Access to SaPa town on foot is possible but it is a steep walk to town. Electric taxi cars were easy to get and use. Some of the rooms and areas were undergoing "off season" renovations but building noise was limited to times they stated and as we were out sightseeing it didn't impact our stay.

Stayed in December 2022

Beds were very firm

Great location with views into Catcat Village, about a 10 to 15 minute walk to town but was good exercise everyday. Helpful staff at front desk and the best shower in a hotel room we've ever had. Very clean and well appointed room.

Stayed in December 2022

The food wasn't great. Also there is a quite a bit to trek up and down to the rooms

The rooms are big and spacious. And the rooms we had also had great views

Stayed in November 2022

spa is closed for good, they should really update the misleading hotel name. there was no hot water at the hotel.

really nice rooms, stunning view, friendly staff, super clean property

Stayed in November 2022

The staff were very friendly and polite but did not appear to have much information relevant to tourists.

The rooms were quite luxurious and very comfortable. The pool looked beautiful but did not swim as the weather was cold. Loved the separate buildings for each villa.

Stayed in November 2022

Ongoing construction works without prior notice.

Amazing views from the bungalows and super spacious rooms. Not too far from Sapa town and Catcat village but it’s still advisable to rent a scooter.

Stayed in November 2022

We paid more for a room with balcony- when we got to our room the balcony had no chairs, the staff said the balcony didn’t come with chairs. neighboring balconies and the picture online had chairs. the wall in our room also had pen scribbles like a child had drawn on the wall and it hadn’t been cleaned yet.

beautiful hotel from lobby, to room, to grounds. very friendly and helpful staff

Stayed in October 2022

wifi was not good. dinner in Restaurant very poor. mi tv in the room was in chinese. Nobody was able to change it to english, could not even play music on YouTube. staff could be more friendly and helpful.

Nuce and big room with beautiful view. The lobby and the Infinity pool were great. Also the view from the Restaurant

Stayed in October 2022

when there are large tour groups. Not a fault of the hotel as its biz for them.

Reasonably good spread of cold and hot foods.

Stayed in October 2022

We were upgraded to a family room as the rooms we booked were all taken. However it seems we got the only room without a view. Trees blocking everything so that was disappointing. We tried to eat at the restaurant twice, once for lunch and once for dinner. Lunch time we were turned away as there was “no bartender on that day” and dinner time the next night we were turned away with no warning as there was a function on all night. No one made us aware of this and we had already come back to the resort for the night and did not want to venture back out again (resort is out of the main town). The function was extremely loud music and karaoke which stopped just after 10 but the party in the parking lot did not. Also, the beds were concrete hard. Have never felt a bed that solid. Overall, felt we could’ve spent half the money on another hotel and got treated a lot better.

The reception/pool area were stunning

Stayed in October 2022

The local TV shows are in Vietnamese, even some English news channel is better than nothing.

Nice hotel with beautiful view and great breakfast. The hotel staff Ms Thuy was exceptionally helpful with travel information in Sapa, she help us with chauffeur driven car rental and trekking, her respond on WhatsApp was swift.

Stayed in October 2022

we asked the property to help organise a driver to drive us out to the rice fields and we agreed on a price for a 3 hour round trip. The driver was incredibly unsafe and only took us for a 45 minute drive (although I was pleased because I wanted to get out of that car!) and still charged us the full amount.

Room was beautiful, very clean. Breakfast was fantastic!

Stayed in October 2022

The bathroom is flooded when we took a shower. The room was cold. The telephone doesn't work and the room was far away to the top of the mountain (a lot of steps). The swimming pool was empty and is not heated. The employees don't talk English or talk very poorly. Overrated - price vs quality.

Near to Cat Cat Village and SaPa center.

Stayed in October 2022

Phone in room didn't work. The bathroom floor wasn't flat so water from shower went everywhere around the toilet and wouldn't drain. The Hot water took ages to come. The wifi was patchy at times but fast.

Good breakfast with vast range. Helpful workers who overcome the language barrier. Amazing views, just unbelievable and stunning of Mt Fansipan Fast to organise trekking tours and provide advice. Cheap motorbike hire and easy pick up.

Stayed in October 2022