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Reviews of Sapa Clay House - Mountain Retreat

Lao Chai - Y Linh Ho, Sa Pa, Vietnam

#13 of 211 hotels in Sa Pa

Guests' Choice

Review score

Based on 119 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.8

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Showing 76 – 100

  • Reviewed: 19 November 2022

    10
    Exceeded expectations - can’t wait to go back!
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The bed was slightly too firm for my liking but everything else made up for it.

    Absolutely blown away by Sapa Clay House. The staff take so much pride in presentation and service, going above and beyond to help us during our stay. Loved all the meals we had including the complimentary breakfast. Freshly prepared using ingredients grown in their garden. Daily complimentary sunset cocktails. Wish we could have stayed longer. I would recommend Sapa clay house to everyone visiting Sapa.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    10
    Incredible place we can't wait to visit again
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Staying at Sapa Clay House was a genuinely amazing experience. The staff are incredibly kind and attentive and went above and beyond for us. They booked unique treks for us and made sure it was top notch. The spa services were great and very comforting after a long day trekking. The food was also excellent, with a lot of produce grown in the gardens. Views from the room were incredible with panoramic windows to enjoy it. There was a keen attention to detail and also respect to nature in the way they operated (towels etc). Could genuinely not fault this place or the wonderful staff.

    Stayed in November 2022

  • Reviewed: 4 November 2022

    10
    Amazing view from the room and helpful staff.
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 2 nights

    Room view was amazing, bath tub was big.

    Stayed in November 2022

  • Reviewed: 2 November 2022

    10
    Will definitely be back just for the stay
    • Leisure trip
    • Family with young children
    • Suite with Mountain View
    • Stayed 2 nights

    Price is more expensive than alternative places at Sapa, but the quality of room, food and service gave the price its worth. For those who do not mind paying a bit more, you should not miss this.

    The view is totally out of the world. Clear view of the terraces right from the bed. Host is very friendly and helpful with organising guided tours. There are 4 resident dogs and 1 kitty and they are all friendly and fun to play with. Delicious organic food from the restaurant. We tried the herbal bath, which was something we didn't know we needed until we had it - strongly recommend to try!

    Stayed in October 2022

  • Reviewed: 17 October 2022

    9.0
    Lovely place, throughly recommend!
    • Leisure trip
    • Family with young children
    • Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    friendly and helpful staff, fabulous location.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    10
    No regrets! Will definitely come back if travelling to Sa pa again!
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    i think the toilet has a heater(not water heater), but it seems spoilt so it can be a little cold at night when you are using the bathtub

    Very helpful and friendly hosts. The foods are super good, tho prices might seems a little higher compared to Sa pa city but it is totally worth every single cent! Every dish we tried are tasty! Bed is comfortable, room and toliet are clean! Staff can help you to check if fansipan weather condition before you make a trip down to prevent a wasted trip due to unforeseen weather. They can also help you to book taxi so it is very convenient. Lovely place ! Highly recommend.

    Stayed in October 2022

  • Reviewed: 14 October 2022

    9.0
    We loved our stay at Sapa Clayhouse. The view from our room was breathtaking!!!
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    We got concerned about leaving any marks or stains on the white towels as if they can’t clean them then you will have to pay for a new towel. Because they are an ecolodge they can’t use harsh chemicals which is good but difficult when using white towels.

    Sapa Clayhouse was absolutely beautiful. The detail in the interior and exterior was stunning. The staff were so friendly and attentive and really made us feel really special.

    Stayed in October 2022

  • Reviewed: 28 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    I swear the sapa clay house looks so much better in real life than in their photos. I was so so impressed with their service and the food there is AMAZING. The 4 resident dogs there are so friendly and adorable! it was a dream to stay there for the 2 nights and I will definitely go back there to stay again if I visit the area.

    Stayed in September 2022

  • Reviewed: 16 September 2022

    10
    Hideout from busy Sa pa town waking up to fanstatic view over lush rice paddys
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    a bit pricey but worth the money

    Fantastic Breakfast and generally the food one of the best we had in Vietnam Very nice pool and view from the rooms was fantastic The staff and family are very friendly and help you organize treks, cooking classes whatever you wish for

    Stayed in September 2022

  • Reviewed: 13 September 2022

    10
    hope to return
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    beautiful, relaxing stay here. incredible views. extremely clean and comfortable. staff all very friendly and helpful - very keen to help you enjoy your stay. we booked a guided trek through the hotel which was great.

    Stayed in September 2022

  • Reviewed: 8 August 2022

    9.0
    lovely but unfortunately didn’t fully work for us this time. definitely go here for dinner (super good food and very goo
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 1 night
    • Submitted via mobile

    we got a bungalow at the far end - with an electricity pole in front of our view and a super noisy school as neighbors… they were playing really loud music for the majority of the day, which unfortunately meant we couldn’t really enjoy our room. the pool is beautiful but of course not heated and with the SaPa temperature it was simply too cold to enjoy being in the pool.

    beautiful scenery. close to SaPa town with taxi. excellent staff. fantastic food and great signature cocktails. support to arrange exciting and affordable trekking tour with local guide (highly recommend!). clean room. we had a late bus in the evening and even tho we couldn’t enjoy late check out we could use the pool shower to freshen up before our departure which helped a lot.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    10
    AMAZING
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Best vacation ever!! Sapa Clay House really is even better in person than in pictures. Everything was BEAUTIFUL - the garden, pool, bedroom and bathroom with huge windows providing an amazing view of the gorgeous Sapa countryside. It was so dark and quiet at night, and I slept very well in the comfortable bed. I was travelling alone, and the staff were extremely attentive and helped me with everything, from preparing vegetarian food for me, to arranging a personal trek/tour with a local guide. The food was really fresh, made with vegetables and herbs straight from their garden, and you can eat all your meals there so you don't need to worry about going out for food. It is also easy to get to Sapa Clay House from Sapa town by taxi, motorbike or even walking. If you come to visit Sapa, this is a perfect place to stay.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    We loved Sapa Clay House!
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    There was no fridge in the room which made it hard to keep drinks cold in the hot Summer climate.

    We loved the food, fresh and delicious, views were incredible, staff were super friendly, has a beuatiful fresh pool and gym. We highly recommend Sapa Clay House!

    Stayed in July 2022

  • Reviewed: 6 July 2022

    10
    Best place in Vietnam that we have stayed!
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Honestly we loved everything. We booked for two nights and ended up staying 4. It’s in the perfect location for Sapa. personally you don’t want to stay in town cause it’s a bit noisy and there’s just way too much going on. the clay house is in the most perfect location and has the best of the views. The staff are extremely kind and made our stay just amazing.

    Stayed in July 2022

  • Reviewed: 4 July 2022

    10
    Brilliant place and surrounding; the place to be.
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Sapa Clay House is great place to go. After visiting Sa Pa town for one evening, we were sooo glad we didn't stay in town. In comparison the town is expensive and very (Vietnamese) touristy, which wasn't our taste. However, fun to visit one evening.

    Brilliant location outside the crazy town of Sa Pa itself. Stunning views and walks through rice fields on your doorstep. Family staff wants to make you at home and they succeeded in that! Their environmental approach is genuine and shows in all aspects they do. Cooking class with its market visit was fun and yummy. One tip: Use private transport like a minibus (for example EcoSapa) from/to Hanoi. They brought and picked us up from Clay House doorstep which saves you a LOT of hassle. By far the most value-added option in regard to time/money/convenience.

    Stayed in June 2022

  • Reviewed: 1 July 2022

    10
    I highly recommend Sa Pa Clay House to anyone staying in Sa Pa.
    • Leisure trip
    • Group
    • Deluxe Bungalow
    • Stayed 3 nights

    The massage was not up to par with the rest of the services. The masseuse didn't seem to care much about the quality.

    The service was SPECTACULAR. All of the staff were extremely helpful and at the same time not too invasive. You can order as many dishes as you'd like at breakfast (the french toast and banh mi were my favorite). The views are great and the rooms are clean and updated. Hai is a fantastic host- thank you Hai for a wonderful experience and for allowing us to play with your cute dogs!

    Stayed in June 2022

  • Reviewed: 28 June 2022

    10
    probably top 5 places I’ve ever stayed. The amazing food, amazing views and amazingly friendly service!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    amazing food, amazing views and amazingly friendly service!

    Stayed in June 2022

  • Reviewed: 12 August 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    every meal was great. and I recommend here a lot because every people here was so kind and helped me so much. I visited 2019, and 2021 again. Still wonderful and kind. new swimming pool was great too.

    Stayed in July 2021

  • Reviewed: 18 July 2023

    6.0
    The hotel of many restrictions
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    We found the visit however a bit absurd. The hotel seem to have become too institutionalised over time. Upon arrival almost a business contracting is initiated - you are presented with a long list of does and don’ts in regard to towels, shoes, pool activities and you have to in long due advance make a decision on when and what to eat. This made it an unrelaxing experience. We were adviced only to use guides recommended by the hotel, and we were told that we might get into trouble with police otherwise. We were furthermore not allowed to leave the house without all rooms being checked (no complaints or extra fines however. A strange experience

    A hotel with a beautiful view and pool. Food is great with many ingredients (incl chicken) being sourced locally.

    Stayed in July 2023

  • Reviewed: 18 May 2023

    4.0
    you could stay in better hotels with 5 times more cheaper in the Sa Pa city though. I won't recommend it to anyone
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    - Pho it was just not tasty, not like Vietnamese food itself. I doesn't have chilli, coriander, vegetable or flavor of broth even that we can find in normal local restaurants anywhere. it tasted nothing and I asked the staff why there's nothing he said because they assumed I wouldn't like Vietnamese seasoning or coriander even they didn't ask me anything when they got order. It's double price than the Sa Pa city food which is no worth it to visit again. - Bath tub That was the reason I booked that room but I found there were lots of black mold and stinky moss around inside of the tub. I wiped it all before I took shower but still I could see and feel it. That was really disappointing and felt so bad.

    good view & good scent in the room

    Stayed in May 2023

  • Reviewed: 14 March 2023

    7.0
    nice clean hotel with a beautiful view.
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    only one cup of coffee is served for breakfast, need to pay for 2nd cup of coffee. need to pay VND 20,000 for a bowl of ice.

    There is a fireplace where you can sit around.

    Stayed in March 2023

  • Reviewed: 27 November 2022

    7.0
    Stay for the views!
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    only one restaurant on the property; few food options nearby

    the views were excellent

    Stayed in November 2022

  • Reviewed: 16 January 2023

    10
    Amazing time in Sapa
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    amazing time!

    Stayed in December 2022

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 76 – 100

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