Well located in the middle of the center, good breakfast and really nice manager

Stayed in April 2024

Nothing

Near to Sapa center and all walking distance

Stayed in April 2024

the bathroom door was broken. There is no place to hang clothes and items in the room

hotel staff friendly and helpful. Even though the breakfast is simple, it tastes delicious

Stayed in April 2024

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ An unforgettable experience at Sapa Snow Hotel! From the moment I arrived, I was enveloped in warmth and hospitality. Harry, the host, went above and beyond to ensure every guest felt welcomed and valued. His personal touch, inviting us to a delightful dinner, created a sense of community and friendship among us all. The ambiance of the hotel was charming, the rooms cozy and comfortable. The staff was attentive and accommodating, making sure every need was met with a smile. Sapa Snow Hotel exceeded all expectations, thanks in large part to Harry's exceptional hospitality. I hope that one day I can return and create more cherished memories in this wonderful oasis.

Stayed in April 2024

The room wonderful, very bright and cosy. The beds are so comfortable. The location is perfect. The owner Lieu is amazing. He is a great cook, so caring and thoughtful. He makes sure that all his guest are well relaxed in comfort Will definitely return back. Thank you.

Stayed in April 2024

Beds are very hard

Helpful Host

Stayed in April 2024

Great location, manager/owner spoke great English and was able to help plan excursions, staff were friendly, everything was as advertised.

Stayed in April 2024

The owner Harry is the star of this hotel. He will get out of his way to help you The room was also nice, great value for the price

Stayed in April 2024

No comment.

The room was nice, clean, quiet and the location of the hotel was really good! Good street, close to center, no loud music (like some shops like to play) and close to the lake. The owner Harry is really nice! He helped us with everything we needed, booking bus tickets to Hanoi, helping with luggage, booking cable cars tickets, always smiling and asking about our day. He even gave us water for our trip to Fansipan and food for our 6 hours bus ride back to Hanoi. I will definitely stay here again! Thank you for a lovely stay.

Stayed in March 2024

Loved my stay at Sapa Snow! Room & Bathroom were clean, the bed very comfortable and the staff exceptional!! They went out of their way to make sure I had the best stay possible :)

Stayed in March 2024

The manager was very polite and very welcoming to the hotel. He was also really helpful when asked any questions.

Stayed in March 2024

Everything was great

Owner organizes everything you might need. He even made dinner for us (delicious hot pot) on our last night! The rooms are super clean, modern and comfortable. The location is also great - not far from the city center, yet not too loud at night. Value for money is unmatched.

Stayed in March 2024

The room was very clean, spacious and big, the food was really good. Harry helps out in any way he can and is such an amazing host. My stay was incredible. Thank you so much for this great experience.

Stayed in March 2024

We really enjoyed our stay at Sapa Snow Hotel! The owner is so supportive and welcoming! On our day of departure, he even showed us the way to the bus station.

Stayed in February 2024

all was perfect.

The hotel is very centrally located. It can be reached on foot within a few minutes from the bus stop. The cable car station Fansipan (Sunplaza) can be reached within 7 minutes on foot. The hotel is close to the lake and there are good and very reasonably priced restaurants in the neighbourhood. There are clubs and massage facilities in the immediate vicinity. The host Ha is very welcoming and takes care of every request. He booked me tickets for the bus or the cable car. Drove me to the bus station when I left my bag behind. All in all very obliging. I therefore highly recommend this hotel.

Stayed in February 2024

None.

Everything! Mr. Lieu was top notch. Almost single handedly trying to do everything for you and making sure his guests are comfortable. Everything we needed for our tours, he arranged for us. It is a plus that for the price you pay, the room was equipped with a fridge, air-conditioning, and wardrobe. Mr. Lieu also gave us a souvenir from our trip and offered us cookies while waiting for our ride going to our next hotel. It is centrally located and the wifi and breakfast was satisfying. We will definitely stay here again when we get to return to Sa Pa.

Stayed in February 2024

- Good location. Near to everything, and easy to roam around. - Harry has been very welcoming and hospitable throughout my whole stay! I even got invited to their hotpot, twice. Thank you! - Wi-Fi works very well. - I stayed during the winter season, and the heater works fine. - The free breakfast is very fulfilling.

Stayed in January 2024

Owner of the hotel is very nice, helpful, friendly and very enthusiastic to help us how and when should we visit around sapa. Laundry is also provided, recommend to stay here and definitely will come back next time visit sapa again

Stayed in January 2024

I had an amazing experience at Sapa Snow Hotel! Harry, the owner, went above and beyond to make our stay memorable. From assisting with dinner arrangements to organizing the bus to Laos, his hospitality was exceptional. Harry even walked us to the bus and surprised us with snacks for the journey. We're delighted with our stay and wish Harry all the best. Highly recommend this cozy hotel!

Stayed in January 2024

Look no further for an excellent accommodation! The entire staff, especially Harry, is friendly and assisted us with our bus booking going back to Hanoi. The cleanliness and delicious food make this place exceptional.

Stayed in January 2024

Great place, very friendly staff, good internet wifi for working/meetings, no noise

Stayed in January 2024

Kind of cold bathroom

We have been traveling all over Australia and Asia, and this owner is the nicest man we met on our journey!

Stayed in December 2023

This hotel exceeded all my expectations. the family who runs it is so inviting and kind. I asked where I should eat dinner in Sapa and they made me a traditional Vietnamese dinner with the whole family. It was incredible. I have never felt more welcomed. The hotel itself is also very clean and comfortable. The bed is so comfortable and the room has a TV and nice bathroom. They also provide laundry service here. If you are in Sapa, this is the place to stay.

Stayed in January 2024

Great location, front desk / owner very helpful and friendly.

Stayed in December 2023