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Reviews of Sapphire Hotel Hue 2 stars

65 Võ Thị Sáu, Hue, Vietnam

#102 of 173 hotels in Hue

Guests' Choice

Review score

Based on 68 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 4 November 2023

    8.0
    Will recommend
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Good value for your money

    Stayed in November 2023

  • Reviewed: 16 August 2023

    7.0
    Good location and value for money
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Our air conditioning didn’t work so we were reliant on a fan and it was very hot - this was partly our own fault as we didn’t mention it to staff. You also have to leave your key at reception when going out for the day/night and collect it in your return.

    Excellent location with lots of bars and restaurants around. Clean, spacious room. Good value for money.

    Stayed in August 2023

  • Reviewed: 10 July 2023

    7.0
    It was still interesting and satisfying.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights

    Furniture in room was bare minimum and motel was well hidden.

    I did not have breakfast but stuff were very friendly.

    Stayed in June 2023

  • Reviewed: 26 May 2023

    9.0
    Nice hotel, good value for money
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows a bit soft, but I guess this depends on the person

    Rooms were clean and comfortable. The staff was friendly, they even followed up the situation and helped me when I missed my train to Da Nang because my taxi was late. Good location, close to restaurants and bars but in a quiet alley.

    Stayed in May 2023

  • Reviewed: 7 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    very clean,great staffs and great locations

    Stayed in April 2023

  • Reviewed: 19 March 2023

    7.0
    Geeat Location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t great, our pancakes tasted funny

    Location and Staff were great and gave lots of options of things to do and places to eat, very fast laundry service too.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location. Maximum 20 minutes walk from market, Imperial city, night street right next to it but hotel is very quiet

    Stayed in March 2023

  • Reviewed: 18 January 2023

    7.0
    minor flaws, overall nice place to stay. the staff are very sweet
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    there were ants all over my bed bed was not comfortable second floor is where breakfast is and if you stay there you will hear the morning people and be woken up

    location and staff were amazing

    Stayed in January 2023

  • Reviewed: 7 December 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were so friendly and helpful! Rooms and bathrooms looked fancy Breakfast included was nice but it was just the standard omlete or fried eggs

    Stayed in November 2022

  • Reviewed: 26 November 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    basic breakfast (eggs with bread and coffee with milk) without the possibility to make any choice and slow in service

    really good ratio between service and cost

    Stayed in November 2022

  • Reviewed: 18 November 2022

    7.0
    Good
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The common areas were not that well taken care of (reception and breakfast room). I found the choice for breakfast very limited (fried noodles or fried eggs with bread) and the staff a bit pushy in trying to sell tours in the city.

    The room was spacious and clean.

    Stayed in November 2022

  • Reviewed: 28 October 2022

    9.0
    Nice quiet budget hotel with very friendly staff.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was included but pretty much no choice as to what you get.

    Excellent value and super nice staff.

    Stayed in October 2022

  • Reviewed: 19 September 2022

    7.0
    Overpriced
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The rate was way too expensive given the comfort and facilities of the hotel and compared to other hotels in Vietnam. At this rate, breakfast should have been provided. Bed is too stiff, uncomfortable, and no proper blankets / duvets provided, only a thin blanket like bed sheet. Bathroom has poor ventilation system. Room's size is ok but they have a wooden chair not a couch. Some staff didn't speak English.

    Good location. They have motorbikes for rent at reasonable price.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Hang was very friendly and let us even take a shower when we arrived early in the morning bevor check in.

    Stayed in September 2022

  • Reviewed: 15 September 2022

    9.0
    Nice room with everything you need
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights

    The hotel had moved, and while the last confirmation had the new address, I wasn't alerted to the change before I arrived so I went to the wrong address. Fortunately the hotel was nearby.

    Good location and the room had everything I needed. They were very accommodating when I had to return to the hotel unexpectedly when my train to Ninh Binh was cancelled.

    Stayed in September 2022

  • Reviewed: 26 August 2022

    7.0
    Decent stay in Hue, staff very friendly
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was with an amount of ants on the wall, breakfast was meh. The room door was made of glass so either the corridor light and ambient light were filtering through. There was some confusion to get to the hotel as Booking locates it to the previous hotel address.

    Very good location. Staff very friendly and helpful. Fair size of the room with both AC and fan. Hotel was very quiet.

    Stayed in August 2022

  • Reviewed: 1 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was a bit hard, and the door was made of glass so if another guest turned a light on in the hall, it would be quite bright in the room. also watch out for getting the right location, as the hotel moved locations!

    Good location, good air con, nice shower, friendly staff, good value for money

    Stayed in June 2022

  • Reviewed: 23 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice, clean hotel, surrounded by bars and restaurantes, but still very quiet. We walked to the old citadel in about 30 minutes. The hotel manager was very friendly and helpful.

    Stayed in June 2022

  • Reviewed: 18 June 2022

    8.0
    Good location for nightlife in Hue
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Air-conditioner did not work properly, it was not cool enough for an early summer night. Beds are big enough but the room is quite small, there is not enough empty space for luggage storage.

    Location. The hotel is close to restaurants, bars and cafes, good for entertainment.

    Stayed in June 2022

  • Reviewed: 1 January 2024

    10
    Central, good value for money, clean and comfortable.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The water tank for the shower wasn’t very big, so only limited hot water, enough for a shower but for a female maybe not the best.

    Central, comfortable, clean

    Stayed in December 2023

  • Reviewed: 30 August 2023

    10
    Good location and value
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and clean room

    Stayed in August 2023

  • Reviewed: 22 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Owner was lovely and very informative on things to see and do, loved every minute of the stay here. Very close to the walking streets of Hue. If I am ever in Hue again they will be my first pick.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    10
    Good stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice place, good room, clean and good breakfast included.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were great, very helpful and friendly. Always tried their best to help with any questions, always very understanding and polite.

    Stayed in May 2023

Showing 1 – 25

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