Nothing

Beautiful hotel. Really comfortable and a huge well appointed room. We were only here for one night unfortunately but will definitely be back. Staff were lovely and provided good recommendations for local restaurants. Great breakfast.

Stayed in April 2024

I would have given the hotel a 10 had there been better facilities. Beyond the pool, there is not much to say.

The hotel is centrally located with what we believe to have been the best service out of all the hotels we stayed in Vietnam. Rooms are big and clean and very comfortable

Stayed in April 2024

The hotel has an amazing pool and a garden. Hué is hot. It's so enjoyable to relax in the pool. When we arrived, the staff suggested an upgrade to a garden view room. It is worthwhile. The room is very big and pleasant. The bed is so comfortable. There is no bath tub. But there's no need of bath tub. The pool is fantastic 😊.

Stayed in May 2024

The decoration is quite cold but that’s really not a “bad” thing.

Big rooms, very well equipped and comfortable bedding which is important when you walk around all day! The pool is great after a hot day as well as the spa!

Stayed in May 2024

Great location for walking to everything we wanted to see, but quiet enough to sleep well. Very kind and helpful staff and a lovely, large Japanese style garden surrounding the pool.

Stayed in May 2024

During our stay were guests in hotel only femalies with young children and because of this was always (for me too) laud in dinning room and on swimingpool. It was impossible to rest.

Very good location, close to everything. Big swimming pool and nice area. Rooms are spacious and comfortable. A lot of different choices on breakfast.

Stayed in April 2024

Nothing

Huge and comfortable room. Fantastic breakfast and swimming pool. Excellent value for money.

Stayed in April 2024

Nothing!

A fantastic hotel with lovely rooms, a fabulous garden with koi pond and lovely swimming pool. Very helpful, friendly and attentive staff. I had a fabulous relaxing massage with Phuok. Vy was especially helpful in the restaurant, explaining the Hue breakfast options of Beef Noodle and Banh Mi, both of which were delicious. These were in addition to the extensive asian and western buffet options. We stayed over the Reunification holiday and the hotel put on a special Seafood Gala buffet in the garden. So many dishes to try and all delicious!

Stayed in May 2024

Very poor gym facilities - 1 treadmill & no air conditioning.

Excellent value for money. Wonderful selection at breakfast. Location is absolutely ideal for exploring Hue.

Stayed in April 2024

Gym could be better but we were told at the beginning that this is only temporary while a new gym is being built.

Location, staff and attentive service by all

Stayed in April 2024

For £60 a night I feel a little harsh giving areas for improvement but feedback is required… when your guests arrive back to actually check in - don’t make them wait for their luggage! Also small little plastic containers of shower gel/shampoo!! My less than 5* accommodation so far in Vietnam have had lovely refillable dispensers! Finally I couldn’t see the pool from my “pool view” hotel room due to the height of the trees etc

The location was great 15 mins walk across the river to the imperial city. Breakfast was fab with loads of choices and very attentive staff. Check in was fab as we were there extra early (came in on the sleeper bus) and we could use the changing rooms for showers etc which were superb. Most of all this is apparently a 5* hotel and for £60 a night for b&b is a bargain! I must also call out the lady at reception Thuy Hoang who has excellent customer service skills.

Stayed in April 2024

Nothing

The staff is friendly and helpful. Room is large, bed is comfortable. Loved the shower! Breakfast had amazing variety. Close to everything, especially the Forbidden City. Outside areas are well maintained. AC worked very well. Would highly recommend.

Stayed in March 2024

Very spacious and comfortable room with a great balcony. Lovely pool. Staff were very friendly. Very good breakfast. Good location.

Stayed in March 2024

The rooms are spacious and clean with comfortable beds and a balcony. The shower is huge with good water pressure and hot water. The pool area is amazing. The staff are very attentive. Breakfast buffet had many offerings.

Stayed in April 2024

Wonderful stay; central location, easy communication, spotless, and great breakfast.

Stayed in April 2024

Wonderful hotel with a beautiful swimming pool. The room was big, comfortable and cosy. The breakfast was fantastic with unlimited options. Nice massages too.

Stayed in March 2024

This is an absolutely fabulous hotel. The pool was phenomenal, breakfast outstanding, room extremely large and comfortable, and the staff lovely. This property would cost at least $150-$400 in the United States depending on the market. It’s definitely somewhere we could not afford in our own country, but coming here was a very nice luxury at an extremely affordable price. Make sure you skip that afternoon tour and spend your time at the pool because it is one in a million.

Stayed in April 2024

Water pressure in the shower could be better

Breakfast is great with many different choices. Both western and local.

Stayed in March 2024

Nothing

Best breakfast of our trip. Wide variety of different tastes. Good coffee. Walking distance to night action in Walking streets.

Stayed in March 2024

Nothing

Great pool, great excellent breakfast buffet, staff very friendly and d helpful, room spacious and great.

Stayed in April 2024

Clean and spacious rooms combined with a nice garden & pool area and a great breakfast made our stay outstanding throughout Vietnam.

Stayed in March 2024

It is not so close to the citadel but with grab it is easy to reach. There are a lot of cicadas near the hotel and they can be very noisy early in the morning (around 5 p clock).

The staff, the breakfast

Stayed in April 2024

Can’t think of anything.

The breakfast spread was unlike any I have seen before. The food selection could not have been more varied. Foods for breakfast, lunch and dinner were offered. It was fantastic.

Stayed in April 2024

Don’t really like to say anything bad but the bathroom while looked lovely wasn’t very practical. No where to hang towels but really the big problem is the tiles on the floor of the shower. They are deadly. Each of us nearly slipped more than once.

Perfect location. Lovely pool. Staff are incredibly friendly and the room was big and clean

Stayed in March 2024