Very impressive design

Stayed in April 2024

The architecture, location and streaming services.

Stayed in March 2024

I had a top floor apartment with sea view. The room was beautifully designed. Great location. Friendly staff.

Stayed in February 2024

Checked in at 11 pm as planned and left at 5 am (early flight) without any opportunity to pay directly. Property owner freaked out with threatening texts about contacting police. I offerred a credit card then settled using PayPal. Owner should have a drop box for cash payments or accept payment via Booking.com property not attended 24 hours. Suggest owner publish what a typical taxi cab fare from the airport should be as I paid 10 times more getting there as I did getting back to the airport with a metered taxi in the morning. Visitors should set up a GRAB account (similar to UBER) to use while in Vietnam as the taxi drivers will frequentty rip you off.

Stayed in January 2024

We really love the architecture and interior design of this amazing hotel. Room is super clean complete with kitchen and dinnerware. The staff is very helpful with resto and food recommendation, help us book grab car as well. Highly recommend this hotel ❤️❤️

Stayed in November 2023

WiFi very unstable

Well equipped. Flat TV with Netflix, Amazone,ect. Comfortable bed

Stayed in October 2023

I should have booked a longer stay

The receptionist was great (and let us check-in earlier), the "apartment with balcony" was unusual and good in every respect, and the location in the middle of everything and close to the beach completet an extraordinary experience.

Stayed in October 2023

The window opens to the hall/ staircase

Very good location, close to the beach and restaurants. The staff was lovely and made sure I had a comfortable stay!

Stayed in August 2023

Very attentive staff!

Stayed in August 2023

Balcony could only fit a small dog

Room is perfect, location great and staff very helpful.

Stayed in August 2023

i didn’t like that the toilet had a transparent glass door and it used roller shutters because it was quite troublesome. small problem though. also wish the lobby was more airy and bright but no big deal

i loved the location, it was very central but not crowded or too chaotic. place was clean. big shoutout to the staff for being so helpful and kind. they were very willing to help me contact the various restaurants / spas / yoga places that i needed to make a booking for as i didn’t have a local number.

Stayed in August 2023

the windows face the inner part of the building and the room is quite dark, there is no view from the window.

incredibly clean and comfortable place. everything is very high quality. The room was quiet even though the hotel is in a noisy location. Netflix on TV made me very happy. the staff is very attentive and friendly. I felt at home there

Stayed in July 2023

Not a lot of food options close by but it is close to the beach. More food/shopping options closer to the Han river (airport side) between the two main central bridges. But the location is close to the beach, so if you prefer that then Shelter is a fantastic option.

Nice clean comfortable room Aircon worked well and shower was hot with great pressure Bed very comfortable Liked the small kitchenette Design of the room is cute

Stayed in May 2023

We stayed just for one night but everything was okay. Interesting design, everything was clean. Comfortable bed, toiletries, convenient location, nice staff. Excelent value for money.

Stayed in May 2023

Shower was either scalding or freezing, noise from the street prevented any hope of sleeping in but that’s not exactly the hotel’s fault.

New hotel so it’s modern and spotlessly clean. Location is good, close to the beach, cheap convenience store across the street. Room was great, mattress was very comfortable, mini kitchen with fridge sink etc. Large tv with Netflix and screen mirroring. Great value for money.

Stayed in March 2023

nothing

Friendly staff. The location is great you can walk around to find the local food. The room design is very good and eco-friendly, especially the balcony. Good price as well

Stayed in February 2023

friendly and honest staffs, good location

Stayed in February 2023

Shelter Stay is extremely close to the beach, has perfect and clean rooms for a very cheap price. Reception is open 24/7 so we could do a late check out. The shower is amazing, which I truly appreciated in Vietnam.

Stayed in February 2023

Friendly staff, lovely Christmas tree

Stayed in December 2022

Completely new building with superb design and very modern looking rooms. You can do laundry, rent scooter and get a lot of information about stores and city in general directly from the hotel. The staff is truly friendly and helpful! Totally recommend it!

Stayed in December 2022

Only minor stuff... 1) It took time for the hot water to come out. 2) The kitchen would have been much better if it had a knife, cutting board, microwave and some salt and pepper.

1) Staffs were exceptionally amazing. They helped me out A LOT to give a surprise for my gf's birthday celebration.They were friendly and helpful as well and made us feel welcomed. 2) The interior was unique. The whole floor of the room was covered with a marble or a marble-ish tile. Some plants in the sink were also good and relaxing. The lobby was also fansy and I enjoyed my stay visually. 3) The room was very good for it's price. 4) Beach was in a walking distance. I found it more delightful than staying in the city centre.

Stayed in November 2022

None

Absolutely cool place, the rooms are well designed & allowing in a lot of natural light. The staff is lovely & have been super supportive throughout my stay

Stayed in September 2022

3min walk to beach. nice and clean room. small hotel but lift is available. room is quite large for the price paid staff is helpful

Stayed in October 2022

Fantastic location and great staff . Will stay here again

Stayed in September 2022