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Reviews of Sheraton Can Tho 5 stars

209, 30/4 Road, Xuan Khanh Ward, Ninh Kieu District, Can Tho, Vietnam

#10 of 150 hotels in Can Tho

Guests' Choice

Review score

Based on 329 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 April 2024

    10
    Newest 5* hotel in town, setting a new standard in design and quality
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I wish I spent more than one night, explore more of its facilities.

    Inspired design, exquisite breakfast, heavenly bedding, view from the room.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Ok
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The design of the place does not match the price, it looks quite old

    The breakfast was really great, many options

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Stayed here for two nights. The room was great and spacious..... very comfortable..... the staff are great particularly the guys on the main door. Tried the Thai restaurant on the 6th floor and it was lovely. The Buffet breakfast was also pretty nice. Would definitely go back again.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Carefree and comfortable stay.
    • Leisure trip
    • Group
    • Grand King Suite - Club Lounge Access
    • Stayed 3 nights

    A very high standard hotel. Excellent staff who take excellent care of the customer. Definitely one of my best hotel experiences.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Clean, luxurious hotel with all the amenities!
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The sauna and jacuzzi area can get a bit wet, so got to be careful when hopping in and out.

    Great hotel with a great buffet! Good location next to the shops with awesome views.

    Stayed in January 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were superb. Really polite and extremely helpful. Room was excellent and was given an upgrade to a corner view over the river. Onward travel swiftly organised and went seamlessly. Special thanks to the lady at the concierge desk for all the helpful tips about where to go.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with River View
    • Stayed 1 night

    Not really a criticism, but the pool-deck bar is called the "Sunset Bar" and faces due east, with any sunset blocked by the hotel itself- weird.

    Location is great and service is what you would expect from a well managed group hotel.

    Stayed in January 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Family with young children
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool wad closed for a wedding if this happens paying guests should receive a discount. Was not happy upon arrival.

    views and staff

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    The best in Can Tho
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Extremely polite and attentive service. All staff immaculately presented. Room was superb, amazing view or the Mekong. Pool and bar relaxing and private.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly helpful staff.beautiful views

    Excellent hotel

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Large rooms with comfy beds. Big swimming pool and good gym.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    i like it highly recommended
    • Leisure trip
    • People with friends
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    nothing

    good location good view clean good service

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Remarkably accommodated for dinner even after kitchens were closed. Were given different options of venues for dinner after closing time. Very well priced for an internationally rated hotel. Fabulous address, close to CBD, shopping areas and Chinese New Year lighting.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    We enjoyed a complimentary dinner in the Sheraton club lounge ( a bit similar to an airport lounge). It had a wide range
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very smart modern well run hotel

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Would have liked if the tours arranged to floating market was better organized with more options

    We liked the restaurant staff. Very helpful and friendly.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Best stay while in Vietnam
    • Leisure trip
    • Couple
    • King Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Wow what a fantastic hotel wouldn’t stay any where else whilst on Can Tho. The staff could not do enough for you well done to all at the Sheraton Can Tho we will be back

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No

    Good

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    On two days out of the three full days we had at this hotel the pool area was closed to hotel guests for private events all day. The closures were announced at very short notice just the day before each closure. This is regrettable and should be handled differently so that hotel guests can at least adapt their plans.

    Very comfortable good-sized room with excellent bathroom and gorgeous river view. Hotel staff was just amazing, very polite and helpful and always ready to please the customer.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Excellent stay - I would love to come back.
    • Leisure trip
    • Couple
    • King Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Excellent hotel. Staff so serviceminded. Amazing view. Great breakfast.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    10
    Perfect for relaxing
    • Leisure trip
    • Group
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Luxury, Beautiful , clean, nice view, nice swimming pool

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room with River View
    • Stayed 1 night

    Everything is good.

    I booked a room with river view and the helpful front desk receptionist placed me on the 19th floor with an impeccable bird's eye view of the river. From our room, we could see the brilliant lights on the mainstreet at night, which was festive. Additionally, the breakfast spread is THE best I've had for the range of hotels like this: a wide selection with plenty of local flavors; I just wish I could eat more. Will definitely stay with them again next time when I visit Can Tho!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Amazing experience, would stay again next time visiting Can Tho
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool was closed for function.

    Wonderful and warm staff. Delicious breakfast buffet and the most comfortable bed even for our 6 month son in his portacot.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Wonderful Hotel & Excellent Staff (especially Amy in the new Club Lounge)
    • Leisure trip
    • Couple
    • Club King Room - Club Lounge Access
    • Stayed 4 nights

    There was nothing I did not like, This Hotel & the staff are excellent

    The Room was lovely and spacious had amazing views of the river & a very good toiletry selection left each day. We booked a Club King Room with Club Lounge Access. I must say the Club Lounge was excellent, the manager there called Amy was totally amazing, she always had a big smile & went out of her way to get & supply eveything we needed, nothing was to much for her, being westerners if she saw we did not eat any of the Asian food that was available she would ask us what we would like to eat and it was magically produced within 10 / 15 minutes, totally fantastic service, she told us the Club Lounge had only been open for 2 weeks as it was a new service that the hotel was supplying & I must say Amy and her team are doing a fantastic job. The club Lounge was on the same floor level (6) as the Pool so it was lovely after finishing our evening meal to take our drinks out and sit on the tables near the pool and look at the Can Tho skyline. The Pool and surrounding gardens / area are well designed & look amazing at night when it is all lit up :-) Also a big thank you to all the staff at the front reception desks & breakfast staff (the breakfast choices were excellent) When we come back to Vietnman & visit Can Tho we would absolutely be staying at this amazing hotel. Thank you all very much for a wonderful stay :-)

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    An excellent hotel
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2024

Showing 1 – 25

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