Everything. Delicious breakfast. Fast and efficient service. I feel like a queen.

Stayed in May 2024

They need a shuttle bus into Da Nang

Great beds, beautiful hotel. Lives up to its name.

Stayed in April 2024

Dinner is very bad, we had the hot pot at night. Over charge the Vietnamese dresser (che bap)…the quality of desert is ver bad as well

Food is very good. Staff are excellent, friendly and always offer to help

Stayed in March 2024

For the amount of money you’re paying, the shuttle bus to old town/downtown should be free. not that the shuttle bus was running round the clock, it’s just one drop off and one pickup but you’re still charged for it. other hotels around the area offered free drop off and pickup so this was a huge 👎🏼 for me

this was a birthday getaway and the resort was beautiful. Book the deluxe pool view room that had such a stunning view and dinner at Table 88 was 10/10. loved the stay there

Stayed in April 2024

Very good food for breakfast, amazing restaurants, personal extremly friendly, nice room. Would def come back

Stayed in April 2024

Could not fault it

Friendly and helpful staff

Stayed in March 2024

The beds was not so big,

Everything the hotel was beautiful and the staff was kindly.

Stayed in March 2024

Restaurants a little limited

Superb room and facilities

Stayed in February 2024

Soooo beautiful! So many facilities for kids and adults. Very catering

Stayed in March 2024

Nothing.

We had a great time. Loved the food in the hotel.

Stayed in February 2024

Restaurant options weren't as good as other 5 star resorts in Asia Kids club activities were limited and many required payment Location isn't convenient to night life

Beautiful premises Massive infinity swimming pool Good breakfast buffet

Stayed in March 2024

the sea view of the room was amazing, generous size and great staff!

Stayed in February 2024

Again, no fault of the staff at the hotel, but there was a distinct lack of atmosphere for a resort style hotel (i.e. anything by Shangri-la group). Food and beverage options within the hotel are also on the high end.

We stayed at the Sheraton Grand Danang for 3 nights at the start of January. The hotel itself is a grand construction with the largest swimming pool I've ever seen in my life. It's hard to fault the hotel itself, but it was also hard to fall in love with it or recommend it. They didn't do anything wrong, but for the price point, it was lacking that something extra special, and food and beverage within the complex is quite expensive compared to other accommodation that was stayed at during the trip. While you are a little marooned, and quite a distance from Danang city itself, you are just as close to Hoi An, so for travellers looking to visit both Hoi An and Danang, but not wanting to commit to 2 different hotels, this presents the perfect location.

Stayed in January 2024

As above.

Everything except isolated location.

Stayed in January 2024

It would be good to display the temperature of the pool water

We spent 11 delightful days at this wonderful resort. We enjoyed our stay so much that we’ve decided to return in March. Everything was to our liking, and the staff were exceptionally kind and helpful. The resort boasts three excellent restaurants, with our favorites being The Tables and The Grill. We had a delightful hot pot dinner at The Tables and a sophisticated dining experience at The Grill. Every breakfast was a joy, among the best in our many stays, offering almost everything we expected. The staff went above and beyond to ensure we had the best experience, and although I can’t name everyone here, I’d like to specifically mention Vu Nguyen, who made a great effort to accommodate our needs for our next stay. The resort features an incredible swimming pool, measuring an impressive 250 meters in length! We extend our gratitude to everyone for their hard work and dedication.

Stayed in January 2024

Not near to the shops or restaurants, but we got a grab to Hoi An, which wasn't too bad.

Helpful Staff with a great service, room was clean and spacious with a great bed, the pool was great !

Stayed in January 2024

I did not like the fact that on one of the night/early morning, this Sheraton hotel was doing maintenance on their plumbing system. There was no water from 3:00AM to 4:30AM. However, the hotel staff did not notify us, nor did room service staff place any notification letter in our hotel room to notify us of the down water system. Hence, when I used the bathroom at 3AM that early morning, the toilet would not flush - no clean water. My wife also had the runs and really had to use the bathroom during the middle of the night. We had to call front desk to have a staff pick my wife up on a cart to take her to the lobby area bathroom at 3:30AM. So big high praises to the hotel employees working overnight for quickly coming to the downstair of our hotel building to pick up my wife to take her to the main lobby bathroom. We also realized that there is no lighting outside the hotel building at 3AM. it is pitched dark. The hotel should place/install a few lights in the main outdoor area between the block 1 and block 2 building. The other part is not about the hotel. This other dislike is about the general weather in Danang Vietnam area if you visit during the month of December. Or at least near the end of December, around Christmas or New year's holiday. The weather is cloudy and it drizzles/rain during the month of December. Hence, if you want to reserve to stay at this Sheraton hotel during the month of December, and your purpose is to swim in the outdoor swimming pool,...let me tell you, you will be on the only person or only a few people swimming, because the water in the swimming pool is COLD during December. And the beach have rough waves during the month of December. Along with brown looking water. Hence I would advise people to come to Sheraton during the summer season if you really want to swim in the swimming pool or at the nearby beaches.

I liked the super large sized room that my wife and I stayed in. I think we were in block #2. They also provided free bottled water. The bathroom was large too, with one bathtub and one shower stall. The staff also took their best effort to decorate our bed to celebrate our anniversary with folded towels in the shape of a swan. I also really liked the large assortment of food at the breakfast buffet. My stay at this Sheraton made me gain some weight! I also liked the swimming pool. Large size swimming pool, outdoor.

Stayed in December 2023

Staff are amazing, catered for my 2 year old was over and above my expectations and the hotel is perfect to just relax but heaps of activities for kids

Stayed in January 2024

Location was half way between Hoi An and Danang which would have been fine, but timing and drop off location of the hotel shuttle service was not ideal, so you need to rely on taxis

Great friendly staff and excellent quality food

Stayed in December 2023

Amazing breakfast buffet. Plunge pool rooms were fantastic, and the staff were very friendly and professional. Quan was exceptionally helpful. Would definitely come back when visiting Da Nang.

Stayed in January 2024

Nothing

Everything. It was great

Stayed in November 2023

No

Service

Stayed in October 2023

nothing

Every staffs were so helpful(including Hein), the property was really cool, awesome breakfast and amazing pool. Highly recommend.

Stayed in October 2023

The location is outskirts of city Danang. Airport transfer to hotel is priced too high.

The Grill Restaurant is the place to have dinner. The sea view is awesome and the infinity pool Is wonderful.

Stayed in October 2023