35 Truong Sa Street, Hoa Hai Ward, Da Nang, Vietnam
#198 of 577 hotels in Da Nang
Guests' ChoiceBased on 172 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
7.9
Facilities
9.0
Staff
9.3
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 4 June 2024
Anthony
United StatesAC did not work very well, never got below 23c.
Staff were exceptionally nice and always willing to help.
Stayed in June 2024
Reviewed: 30 May 2024
Abraham
SpainNothing.
Resort was really good. Breakfast, swimming pool, room, bath... Special thanks to Hiep, very helpful in every moment. I will repeat if i come back to Da Nang
Stayed in May 2024
Reviewed: 29 May 2024
Jan
SingaporeNothing
The pool is simply awesome, staff was very attentive and made the stay a great experience.
Stayed in May 2024
Reviewed: 25 May 2024
Ramin
AustraliaEvery thing absolutely perfect ❤️
Very nice view and lovely stuff
Stayed in May 2024
Reviewed: 21 May 2024
David
SingaporeA little isolated, not much shops etc around the hotel
Really nice grounds and facilities, extremely clean and with a good choice of dining options
Stayed in May 2024
Reviewed: 20 May 2024
Cassandra
AustraliaWe loved our stay at Sheraton Grand. The staff were extremely friendly and helpful. Phoung one of the mangers was amazing with helping us out with anything we needed. My kids loved the team at kids club. It was all a great experience. Highly recommend the therapist at Shine Spa
Stayed in May 2024
Reviewed: 6 May 2024
Alpana
South AfricaEverything. Delicious breakfast. Fast and efficient service. I feel like a queen.
Stayed in May 2024
Reviewed: 22 April 2024
Rania
AustraliaThey need a shuttle bus into Da Nang
Great beds, beautiful hotel. Lives up to its name.
Stayed in April 2024
Reviewed: 18 April 2024
Annie
United StatesDinner is very bad, we had the hot pot at night. Over charge the Vietnamese dresser (che bap)…the quality of desert is ver bad as well
Food is very good. Staff are excellent, friendly and always offer to help
Stayed in March 2024
Reviewed: 5 April 2024
Halima
AustraliaFor the amount of money you’re paying, the shuttle bus to old town/downtown should be free. not that the shuttle bus was running round the clock, it’s just one drop off and one pickup but you’re still charged for it. other hotels around the area offered free drop off and pickup so this was a huge 👎🏼 for me
this was a birthday getaway and the resort was beautiful. Book the deluxe pool view room that had such a stunning view and dinner at Table 88 was 10/10. loved the stay there
Stayed in April 2024
Reviewed: 3 April 2024
Katarzyna
SwitzerlandVery good food for breakfast, amazing restaurants, personal extremly friendly, nice room. Would def come back
Stayed in April 2024
Reviewed: 28 March 2024
Mary
AustraliaCould not fault it
Friendly and helpful staff
Stayed in March 2024
Reviewed: 26 March 2024
Marianne
DenmarkThe beds was not so big,
Everything the hotel was beautiful and the staff was kindly.
Stayed in March 2024
Reviewed: 25 March 2024
Barry
United KingdomRestaurants a little limited
Superb room and facilities
Stayed in February 2024
Reviewed: 18 March 2024
Sandra
AustraliaSoooo beautiful! So many facilities for kids and adults. Very catering
Stayed in March 2024
Reviewed: 18 March 2024
Zheng
United KingdomNothing.
We had a great time. Loved the food in the hotel.
Stayed in February 2024
Reviewed: 11 March 2024
Mishal
AustraliaRestaurant options weren't as good as other 5 star resorts in Asia Kids club activities were limited and many required payment Location isn't convenient to night life
Beautiful premises Massive infinity swimming pool Good breakfast buffet
Stayed in March 2024
Reviewed: 5 March 2024
Alessandro
Italythe sea view of the room was amazing, generous size and great staff!
Stayed in February 2024
Reviewed: 22 January 2024
Henry
AustraliaAgain, no fault of the staff at the hotel, but there was a distinct lack of atmosphere for a resort style hotel (i.e. anything by Shangri-la group). Food and beverage options within the hotel are also on the high end.
We stayed at the Sheraton Grand Danang for 3 nights at the start of January. The hotel itself is a grand construction with the largest swimming pool I've ever seen in my life. It's hard to fault the hotel itself, but it was also hard to fall in love with it or recommend it. They didn't do anything wrong, but for the price point, it was lacking that something extra special, and food and beverage within the complex is quite expensive compared to other accommodation that was stayed at during the trip. While you are a little marooned, and quite a distance from Danang city itself, you are just as close to Hoi An, so for travellers looking to visit both Hoi An and Danang, but not wanting to commit to 2 different hotels, this presents the perfect location.
Stayed in January 2024
Reviewed: 19 January 2024
Vladimir
Hong KongAs above.
Everything except isolated location.
Stayed in January 2024
Reviewed: 17 January 2024
Leo
CanadaIt would be good to display the temperature of the pool water
We spent 11 delightful days at this wonderful resort. We enjoyed our stay so much that we’ve decided to return in March. Everything was to our liking, and the staff were exceptionally kind and helpful. The resort boasts three excellent restaurants, with our favorites being The Tables and The Grill. We had a delightful hot pot dinner at The Tables and a sophisticated dining experience at The Grill. Every breakfast was a joy, among the best in our many stays, offering almost everything we expected. The staff went above and beyond to ensure we had the best experience, and although I can’t name everyone here, I’d like to specifically mention Vu Nguyen, who made a great effort to accommodate our needs for our next stay. The resort features an incredible swimming pool, measuring an impressive 250 meters in length! We extend our gratitude to everyone for their hard work and dedication.
Stayed in January 2024
Reviewed: 15 January 2024
Reshmi
AustraliaNot near to the shops or restaurants, but we got a grab to Hoi An, which wasn't too bad.
Helpful Staff with a great service, room was clean and spacious with a great bed, the pool was great !
Stayed in January 2024
Reviewed: 11 January 2024
Jerry
United StatesI did not like the fact that on one of the night/early morning, this Sheraton hotel was doing maintenance on their plumbing system. There was no water from 3:00AM to 4:30AM. However, the hotel staff did not notify us, nor did room service staff place any notification letter in our hotel room to notify us of the down water system. Hence, when I used the bathroom at 3AM that early morning, the toilet would not flush - no clean water. My wife also had the runs and really had to use the bathroom during the middle of the night. We had to call front desk to have a staff pick my wife up on a cart to take her to the lobby area bathroom at 3:30AM. So big high praises to the hotel employees working overnight for quickly coming to the downstair of our hotel building to pick up my wife to take her to the main lobby bathroom. We also realized that there is no lighting outside the hotel building at 3AM. it is pitched dark. The hotel should place/install a few lights in the main outdoor area between the block 1 and block 2 building. The other part is not about the hotel. This other dislike is about the general weather in Danang Vietnam area if you visit during the month of December. Or at least near the end of December, around Christmas or New year's holiday. The weather is cloudy and it drizzles/rain during the month of December. Hence, if you want to reserve to stay at this Sheraton hotel during the month of December, and your purpose is to swim in the outdoor swimming pool,...let me tell you, you will be on the only person or only a few people swimming, because the water in the swimming pool is COLD during December. And the beach have rough waves during the month of December. Along with brown looking water. Hence I would advise people to come to Sheraton during the summer season if you really want to swim in the swimming pool or at the nearby beaches.
I liked the super large sized room that my wife and I stayed in. I think we were in block #2. They also provided free bottled water. The bathroom was large too, with one bathtub and one shower stall. The staff also took their best effort to decorate our bed to celebrate our anniversary with folded towels in the shape of a swan. I also really liked the large assortment of food at the breakfast buffet. My stay at this Sheraton made me gain some weight! I also liked the swimming pool. Large size swimming pool, outdoor.
Stayed in December 2023
Reviewed: 10 January 2024
Sawyer
AustraliaStaff are amazing, catered for my 2 year old was over and above my expectations and the hotel is perfect to just relax but heaps of activities for kids
Stayed in January 2024
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