The location is very good and quiet. The hotel is very clean. The staff team Tung, Dai Huyen ,Thai were very nice and helpful

Stayed in December 2023

Great staff and location

Stayed in November 2023

Loved the location, hospitality and breakfast. Comfy beds, good air conditioning.

Stayed in November 2023

Excellent location, clean room, super friendly and helpful staff. I enjoyed my stay and would recommend to others as well.

Stayed in December 2023

Our hosts are friendly, informative and care very much about our safety and comfort. They have made our stay comfortable and enjoyable since we arrived at the airport and all through planning excursions and finding places we would like to visit during our stay. They have been so attentive to us since our arrival and I look forward to enjoying their breakfast in the morning 🤗 thank you x

Stayed in December 2023

Very clean, good breakfast, in the center of old town, close to most of attraction points by foot.

Stayed in December 2023

basic but nice room

Stayed in November 2023

I couldn’t lock the door from inside (I don’t know the reason.) So the staff or another tourist seemed to have opened the door mistakenly while I was in the bathroom.

Friendly staff. The room was clean and well-equipped. I enjoyed the first night in Vietnam with relief and security.

Stayed in November 2023

breakfast quality and variety could be improved. bathroom was old and needed to bed updated.

The staff were very courteous and helpful. I stayed twice and one room's bathroom was old and dated while the other was renovated so I hope all of the bathrooms can be updated soon.

Stayed in October 2023

it was so clean, breakfast was so good and the staffs are really humbe and friendly

Stayed in October 2023

Not many thing to choose for breakfast.

Very clean room, quiet place.

Stayed in October 2023

Breakfast had few options without egg, street is currently under construction so vehicles cannot access. For us not a problem.

Really nice and huge bed, big room, nice and cute street, good staff service

Stayed in October 2023

No bathmat. Otherwise nothing

Location. Excellent staff so helpful. Breakfast was great too.

Stayed in October 2023

There was construction work in the street in front of the hotel. It wasn't very noisy, but you need to walk over an unfinished street to get to the main street. It should be temporary, in a couple weeks it might not be there anymore.

Nice place to stay in the center of Hanoi Old Quarter. The room is spacious and the beds are comfortable. The staff tries to help you whenever they can. The breakfast was ok, nothing too fantastic. Overall, great place to stay.

Stayed in October 2023

at one stage there was drainage work outside which was noisy at night ...but that is most likely finished now and was not the fault of the hotel..(they even gave us a small discount) Rather than go through multi small bottles of water ,we would prefer to fill our own container from a large water bottle to save plastic waste.

we stayed the year before and liked it. The price has gone up ,which I guess is understandable......The breakfast was great and the staff were very nice and helpful....The rooms were big and comfortable---It is located down an alley which makes it quiet and interesting with the morning market sellers.....we would certainly come again

Stayed in August 2023

The walls are very thin so if you have loud neighbours it’s gets a bit noisy.

Very kind staff. Clean and a perfect location. Breakfast is very good.

Stayed in October 2023

Nothing to claim

In General everything. Cozy room, great people.

Stayed in September 2023

It’s dated so some things didn’t work so well.

Great location, great staff, very accommodating!

Stayed in August 2023

Nothing - it was perfect for me.

The location was perfect. The rooms were quiet and the staff were so helpful. I felt immediately relaxed when I arrived after travelling. They helped me organise my tours here and provided a great price. They organised airport pickup for me and the driver was waiting as I arrived. Super punctual and efficient. The staff were also very kind when I needed urgent laundry doing last minute. The bed was super comfy and I loved the walking distance to everything. I wish I didn’t have to leave - it felt like home here. Thank you for everything!

Stayed in August 2023

Be careful with the hot water in the bathroom and sink, it can be very hot

The staff is very friendly and really helpful! Great location! Near from the lake and all restaurants and coffee shops

Stayed in July 2023

Very friendly and kind staff & excellent location of the hotel

Stayed in June 2023

The staff were very helpful. They helped us organize the transport matters.

Stayed in April 2023

The only downside I could see is that the guys that work there, don't speak English or French and the communication is a bit heavy. But that's totally fine for us..

The place is on a small street in the old quarter, just 7-8 minutes from the city center. It is clean, the room is enough for 2 people and comfortable. Breakfast was delicious and you could choose from eggs, Pho soup, sandwich and pancakes. There is a supermarket on the big street and some good street food places around. Worth the money!

Stayed in May 2023

If you are being picked up for an airport transfer etc it can be difficult to know where you will be picked up i.e. which end of the alley as there is no vehicle access to the front of the hotel. Just be clear about your pick up point!

A clean hotel in an excellent location near Hoan Kiem Lake. Loved being in a narrow alley which is bustling with street stalls in the morning. The hotel staff are friendly and welcoming. The rooms are more spacious than many in Hanoi (and we have seen many hotels in the city) and the bed was very comfortable. Hot water was plentiful and shower pressure was okay. We had breakfast at the hotel and it was freshly cooked to order.

Stayed in April 2023