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Reviews of Silk Flower Hotel & Spa 4 stars

10 Phố Yên Thái, Hoan Kiem, Hanoi, Vietnam

#278 of 871 hotels in Hanoi

Guests' Choice

Review score

Based on 253 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    9.4

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Showing 76 – 100

  • Reviewed: 12 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night

    This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night

    Our hosts are friendly, informative and care very much about our safety and comfort. They have made our stay comfortable and enjoyable since we arrived at the airport and all through planning excursions and finding places we would like to visit during our stay. They have been so attentive to us since our arrival and I look forward to enjoying their breakfast in the morning 🤗 thank you x

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    I would recommend to anyone
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean, good breakfast, in the center of old town, close to most of attraction points by foot.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    basic but nice room

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    Clean room and good access
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn’t lock the door from inside (I don’t know the reason.) So the staff or another tourist seemed to have opened the door mistakenly while I was in the bathroom.

    Friendly staff. The room was clean and well-equipped. I enjoyed the first night in Vietnam with relief and security.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    Good value and great location
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    breakfast quality and variety could be improved. bathroom was old and needed to bed updated.

    The staff were very courteous and helpful. I stayed twice and one room's bathroom was old and dated while the other was renovated so I hope all of the bathrooms can be updated soon.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    10
    Wonderful stay in Hanoi.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    it was so clean, breakfast was so good and the staffs are really humbe and friendly

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not many thing to choose for breakfast.

    Very clean room, quiet place.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast had few options without egg, street is currently under construction so vehicles cannot access. For us not a problem.

    Really nice and huge bed, big room, nice and cute street, good staff service

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Couples holiday
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No bathmat. Otherwise nothing

    Location. Excellent staff so helpful. Breakfast was great too.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Great place in the center of Old Quarter
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    There was construction work in the street in front of the hotel. It wasn't very noisy, but you need to walk over an unfinished street to get to the main street. It should be temporary, in a couple weeks it might not be there anymore.

    Nice place to stay in the center of Hanoi Old Quarter. The room is spacious and the beds are comfortable. The staff tries to help you whenever they can. The breakfast was ok, nothing too fantastic. Overall, great place to stay.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    We look forward to stay again
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights

    at one stage there was drainage work outside which was noisy at night ...but that is most likely finished now and was not the fault of the hotel..(they even gave us a small discount) Rather than go through multi small bottles of water ,we would prefer to fill our own container from a large water bottle to save plastic waste.

    we stayed the year before and liked it. The price has gone up ,which I guess is understandable......The breakfast was great and the staff were very nice and helpful....The rooms were big and comfortable---It is located down an alley which makes it quiet and interesting with the morning market sellers.....we would certainly come again

    Stayed in August 2023

  • Reviewed: 2 October 2023

    8.0
    Awesome
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The walls are very thin so if you have loud neighbours it’s gets a bit noisy.

    Very kind staff. Clean and a perfect location. Breakfast is very good.

    Stayed in October 2023

  • Reviewed: 14 September 2023

    10
    Excellent hotel in Old Quarter
    • Business trip
    • People with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to claim

    In General everything. Cozy room, great people.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Great location, great staff, very accommodating! But hotel was dated and could use some upgrade.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s dated so some things didn’t work so well.

    Great location, great staff, very accommodating!

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Best place to stay - helpful staff & great location.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - it was perfect for me.

    The location was perfect. The rooms were quiet and the staff were so helpful. I felt immediately relaxed when I arrived after travelling. They helped me organise my tours here and provided a great price. They organised airport pickup for me and the driver was waiting as I arrived. Super punctual and efficient. The staff were also very kind when I needed urgent laundry doing last minute. The bed was super comfy and I loved the walking distance to everything. I wish I didn’t have to leave - it felt like home here. Thank you for everything!

    Stayed in August 2023

  • Reviewed: 1 August 2023

    10
    Awesome staff!
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Be careful with the hot water in the bathroom and sink, it can be very hot

    The staff is very friendly and really helpful! Great location! Near from the lake and all restaurants and coffee shops

    Stayed in July 2023

  • Reviewed: 18 June 2023

    10
    Very pleasant stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and kind staff & excellent location of the hotel

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff were very helpful. They helped us organize the transport matters.

    Stayed in April 2023

  • Reviewed: 3 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only downside I could see is that the guys that work there, don't speak English or French and the communication is a bit heavy. But that's totally fine for us..

    The place is on a small street in the old quarter, just 7-8 minutes from the city center. It is clean, the room is enough for 2 people and comfortable. Breakfast was delicious and you could choose from eggs, Pho soup, sandwich and pancakes. There is a supermarket on the big street and some good street food places around. Worth the money!

    Stayed in May 2023

  • Reviewed: 2 May 2023

    9.0
    Excellent hotel in a great location
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    If you are being picked up for an airport transfer etc it can be difficult to know where you will be picked up i.e. which end of the alley as there is no vehicle access to the front of the hotel. Just be clear about your pick up point!

    A clean hotel in an excellent location near Hoan Kiem Lake. Loved being in a narrow alley which is bustling with street stalls in the morning. The hotel staff are friendly and welcoming. The rooms are more spacious than many in Hanoi (and we have seen many hotels in the city) and the bed was very comfortable. Hot water was plentiful and shower pressure was okay. We had breakfast at the hotel and it was freshly cooked to order.

    Stayed in April 2023

  • Reviewed: 28 April 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable room with friendly, accommodating staff. The hotel is on a road where cars cannot pass so it's quieter than others. They have a great selection at breakfast.

    Stayed in April 2023

  • Reviewed: 16 April 2023

    10
    Clean, comfortable rooms in well situated hotel
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice clean and comfortable hotel. Well situated in the city. The staff was very kind and helpful. Good breakfast.

    Stayed in March 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location not accessible by car. You need to walk 50 meter in a narrow street. Limited but good breakfast.

    Courteous staff. Clean rooms and bathrooms. A value hotel for the price

    Stayed in March 2023

  • Reviewed: 10 April 2023

    9.0
    kindness at first
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    bathtube in the room was not comfortable, it is better a shower

    kindness of the staff

    Stayed in April 2023

Showing 76 – 100

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