The gym options are pretty limited (running machine, etc.) but this was least of my worries

Easily my favorite hotel experience so far. Everything, from service, to comfort, and location were perfect. The only bad thing is that I was so comfortable in my room that it was hard for me to get out of my room to explore. Still, the hotel employees (Jenny, Leo, and Chloe to name a few) provided excellent services and recommended great places to visit nearby, which I did. They even upgraded my room free of charge so that I can be on the same floor with my family! :) I didn't get to use the rooftop floor much but the view from the pool/rooftop was immaculate

Stayed in June 2024

Everything was pretty much perfect

Great Hotel Friendly staff and most speak some English We booked a suite on the 10th floor for a bit of a treat and we were spoiled Wine on arrival and beautiful fruit basket daily We Had a fabulous massage too Highly recommended Thanks especially to Jenny and Chloe, and the lobby boys for making our stay memorable

Stayed in May 2024

Nothing

Clean and friendly staff

Stayed in May 2024

Breakfast was great. The hotel was extremely clean and with lovely staff. We had a great stay.

Stayed in May 2024

great hotel! staff are exceptional - they are so helpful and friendly. breakfast is delicious. rooms are modern and clean. great location - we walked everywhere.

Stayed in March 2024

Compact, yet clean, and comfortable rooms. Good buffet breakfast that changed daily. Mr Minh at the rooftop pool bar was very friendly and happy. Upon checkout, we experienced some delays with our vehicle transfer to Halong Bay. Both Zoe and Leo were excellent in the way they contacted the cruise company on our behalf and helped us secure new transport to Halong Bay. They were wonderful. I recommend this hotel.

Stayed in May 2024

Everything whas good.

The attention to detail was beautiful in the design but also the service and with excellent facilities all maintained to a high standard.

Stayed in April 2024

n/a

Very attentive and accommodating staff.

Stayed in April 2024

Perfect location to visit. We had a room on a high floor facing back so pretty quiet and a clear view. The staff was very helpful and offered an early check in at a fee when we got there so checking in was very smooth. The rooftop and pool are nice but we didn’t enjoy them so it’s a bit a pitty - I guess if you’re not going to use it it’s not worth paying a premium for the hotel. Rooms are not super big but it’s ok.

Stayed in May 2024

It was all good and I had no complaints. Very good service and I would recommend, so nothing negative to say.

The hotel was very close to many attractions and on the border of old town Hanoi. The staff were super-helpful and friendly, I would definitely recommend. Breakfasts were very good and delicious - definitely a bonus as I didn't want to bother with lunch. Plenty of water in the room too. There was a pool on the roof which I didn't use as the weather was foggy. I loved Hanoi and booked two tours, one to Ha Long Bay and the other to Ninh Binh.

Stayed in March 2024

The location is superb, right on the edge of the old quarter. We had a tremendous room on the 9th floor with a balcony and view over the old quarter. The room was spotlessly clean with a really comfortable bed and Netflix on the tv. It was serviced daily. There is a nice pool on the roof(10th floor) and a bar area with incredible views. It felt more like a 5-star hotel rather than 4-star. Breakfast was a superb selection of local and European gold and cold food, pastries and fruit. The staff were superb. Not only did Jenny organize a brilliant trip to Ha Long Bay for us but on reception they were always ready to help and always happy to listen to what we had been up to. We didn’t see any other hotel so nice and so close to the centre. The big chains were all in West Lake but that is taxi territory and pretty soulless.

Stayed in May 2024

There should be umbrellas at the pool. It is too hot lying in the direct sun without the shade of an umbrella

Breakfast was really good

Stayed in April 2024

We stayed at the property twice either side of a trip to Halong Bay. The first room was very nice and could not fault. The second room we had was a little warn. In particular the bathroom. The shower and and flooring.

It was very well located in the part of the city close but not too close to tourist attractions and old quarter. We felt very safe. Hotel was very clean and staff extremely friendly and helpful. The breakfast was very good, as well as the rooftop and pool.

Stayed in May 2024

SMALL COMPACT ROOM AND CLOSET.

CONVENIENT LOCATION. RIGHT IN THE HEART OF OLD QUARTER. LOTS OF SHOPS AND RESTOS.

Stayed in May 2024

That I couldn't stay for longer

Exceptional. Impeccable standards. Class. It was my Birthday and they brought me a delicious cake to enjoy 🩵

Stayed in May 2024

Beautiful and clean. Great breakfast. Great sky bar to view the city and enjoy a nice breeze in the evenings. Only thing is it’s a shame you can’t get any snacks at the sky bar if you are feeling a little hungry

Stayed in May 2024

They had the most friendly staff!

Stayed in April 2024

Our bed was quite firm.

The breakfast, location and staff were all excellent.

Stayed in April 2024

Honestly, there wasn't anything that we didn't like. We felt the hotel was very comfortable, clean, and easy. Maybe the only thing we had trouble at the beginning was navigating to the hotel but it was an easy find once we ask the locals where it was. Just a couple of blocks away where we were dropped off.

Jenny, Peter, Zoe, Tien, Leo were the main reason why I gave the hotel such high marks. They were able to make our stay very comfortable and easy by booking travels for us. I have never had such great hospitality ever. We felt like there were friends and felt very welcomed every time we entered the hotel. They booked our Bus to Ha Giang and booked our shuttles to the airport. They were all very honest which we appreciated and took care of us. I would 100% recommend and come back to this Hotel! They deserve a Raise!!

Stayed in April 2024

Nothing

Excellent location in a very nice area of Hanoï. The breakfast was very rich and diversified and the staff was extremely friendly and helpful. A great thank you to whole the Team.

Stayed in April 2024

Nothing, it's all good here

Great location and the pool is very welcome in the heat

Stayed in April 2024

Room was cozy - bed took up most of the floor space and room seemed much smaller than I expected based on the pictures. AC shut off in the middle of 2 of the nights so woke up sweating

Rooftop bar and pool have a great view of the city and old quarter. Nice place to relax in the evening before heading back out to explore the more of the city. Breakfast buffet had a nice offering of fresh fruits, hot and cold items, and made-to-order eggs.

Stayed in April 2024

There pool was small. But it is expected in the area.

Great sweet little hotel in the old quarter. It is a lot smaller than in the pictures tho. Yet, the service and value for the $ is great. 2 minutes walk from The Train Street :)!

Stayed in April 2024

Na

The room was amazing. The staff were very friendly. The spa was great too & good buffet breakfast. Chloe, Jenny, Leo & Peter were all so helpful during our stay. Thank you!

Stayed in April 2024