No.2 Tay Ho Road, Quang An ward, Tay Ho District, Tay Ho, Hanoi, Vietnam
#34 of 599 Holiday rentals in Hanoi
Guests' ChoiceBased on 66 apartment reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
8.5
Facilities
9.1
Staff
9.2
Value for money
8.9
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 3 June 2024
Jim
TaiwanI have stayed in this hotel several times. Service is always good. Not a new hotel, but still good.
Stayed in April 2024
Reviewed: 23 March 2024
Santiago
AustraliaLove staying here. Home away from Home
Stayed in March 2024
Reviewed: 4 March 2024
Mali
ThailandThe hot tub was not working
Great breakfast, room, front desk very helpful
Stayed in March 2024
Reviewed: 12 February 2024
Manish
IndiaSurrounding isn’t nice… construction work around.
Nice apartments. Neat.
Stayed in January 2024
Reviewed: 8 January 2024
Scott
United StatesLots of construction around right now. Need a hot tub/jacuzzi.
Staff was fantastic. Highlight of the stay for sure. Great location and close to a lot of restaurants. Spacious room and comfortable beds.
Stayed in January 2024
Reviewed: 7 January 2024
Janelle
AustraliaFar from the city and a lot of construction going around the area like side walks and roads.
Room is huge, new and clean. Buffet food was good too but small room. Unfortunately, we didn’t stay long to use the pool and saunas. TV could use an upgrade so we can use our Netflix account.
Stayed in December 2023
Reviewed: 2 January 2024
Andrew
AustraliaFriendly staff.in a good location away from the old quarter
Stayed in January 2024
Reviewed: 1 January 2024
Richard
AustraliaNothing, very enjoyable
Everything, staff are very good
Stayed in December 2023
Reviewed: 9 December 2023
Ryoo
South KoreaThe detergent for the washmachine were not sufficent through out our jorney. However, it was not a big issue at all. We can save the Earth better
Awesome breakfast, specially the Pho were best! Fresh vegetables. The stew were boiled with bones, and meats. All the staff were friendly and helpful. The washmachine also a big help for family group!!!
Stayed in December 2023
Reviewed: 12 November 2023
Michael
AustraliaThe service and the hotel was great
Stayed in November 2023
Reviewed: 29 September 2023
Helen
AustraliaUnfortunately the water drainage inside one of showers does not work properly.
Spacious apartment with well equipped kitchen and washing machine. The bathrooms are also big, the Japanese toilet in the ensuite is a compliment The beds are comfortable. Good location in middle of West Lake.
Stayed in September 2023
Reviewed: 25 September 2023
Bonnie
SingaporeNothing
Everything was amazing especially the breakfast! We really enjoyed our stay there!
Stayed in August 2023
Reviewed: 12 July 2023
Chinshu
TaiwanLocation...it's a bit far from old quarter.
Fully equipped room, big room and balcony.
Stayed in July 2023
Reviewed: 15 June 2023
Santiago
AustraliaSomerset is a great location for work and over weekends to wander around the lakes and visit local cafes. It is clean has a pool and gym. Staff are excellent, professional friendly and helpful with any issue. This is my 4th stay here.
Stayed in June 2023
Reviewed: 5 May 2023
Ahmed
IndiaEverything.
Stayed in May 2023
Reviewed: 4 January 2023
Francesco
United KingdomNothing
Perfect hotel cleaning , very quiet and good price and service. Staff excellent
Stayed in December 2022
Reviewed: 17 December 2022
Worarat
ThailandNothing
The room is spacious and clean. The bed is comfortable. Staff are friendly and willing to support. There is a Starbucks downstair and many restaurants nearby.
Stayed in November 2022
Reviewed: 27 October 2022
Wei
Singaporegreat facilities (gym, kids indoor playground, swimming pool),
Stayed in October 2022
Reviewed: 27 September 2022
皓平
Taiwanthe equipments should be changed to a good one, like hair dryer could choose Japanese brand. and the light of mirrors in the restroom couldn’t work. the welcoming coconut if better could help us open first
the room size
Stayed in September 2022
Reviewed: 11 September 2022
Neelav
Singaporethe house keeping staff should put more effort on the cleanliness especially when we are staying in a big 2 bedroom service apartment.
Location.
Stayed in September 2022
Reviewed: 22 June 2022
Kelly
AustraliaBreakfast wasnt included.
Water dispenser (not bottles) in rooms. Loved having washing machine and kitchen.
Stayed in June 2022
Reviewed: 25 April 2022
Robert
SpainVery nice self catering apartment that was super clean and had all the essentials. Excellent view, even from the 9th floor, and very well located around West Lake. The staff were all very helpful and both check in, and check out, was straightforward and fast. There's a very nice, small pool, and an excellent steam room and sauna (in the changing rooms next to the pool),
Stayed in April 2022
Reviewed: 4 April 2022
Vi
Vietnamcheck out time was a bit long.
facilites are new, good location, the apartment was huge.
Stayed in February 2022
Reviewed: 26 April 2024
Ingrid
NetherlandsWe booked this for the last 3 days from our vacation to relax after traveling through Cambodia and Vietnam, I specially selected for the nice spacious swimming pool but we couldn’t use it because it was for the period that we stayed and longer under renovations. This kind of work is planned and they don’t think to inform the coming customers. When we know this in front I changed my booking but when we checked in the frontdesk told us that we couldn’t use the pool on Wednesday. When we received the suitcases they told us oh no sorry but your hole stay you can’t use it. The only compensation they could give was free taxi to the city center and to the airport. Value was about €15.-
Apartment was nice and modern could stay anywhere in the world. Big rainshower. Few restaurants in neighborhoods in walking distance.
Stayed in April 2024
Showing 1 – 25
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