If only there was an elevator, i would have rated this 10/10. Regardless, the staff made an effort to assist me with my bags going to the 4th floor. So it's still a solid 9 for me!

If you're looking for budget friendly, clean and accessible accommodation in Sapa, this is it!!! I booked a room for 2 pax but was actually travelling solo. Still, they upgraded me to a bigger room that was good for 4 in my opinion. My friends arrived the following morning and they allowed me to take them in for a shower at no additional fee. Location is the best! It's just across Sun Plaza station — ideal if you're going to Fansipan. The plaza, church and market are walkable from here. I also like that ATMs, Spas, and convenience stores are just beside this place. I forgot the name of the male staff who helped me with my luggage all the way to and from the 4th floor. He's good in english too! He gave me tips on places to visit in Sapa and how to score good deals for transportation. If you're reading this — i was the one who gave you the dried mangoes! 😂 hello!

Stayed in April 2024

The heater in my room was not warm enough for me during low weather temperature. But the staff (Antony) was very nice and helpful by lending me his own electric blanket.

The location is very near to the centre.

Stayed in March 2024

very helpful staff, always greeting with a smile and ready to help

Stayed in December 2023

Nothing

I love the place coz it near to sunplaza

Stayed in November 2023

Fitting to loo flush very flimsy but staff sorted it. Air con in our room not working and very in need of a filter clean when we looked.

Lovely staff. Very central. Perfect location for exploring. Spacious room witb big, firm matressed beds. Big wet room. Lots of hot water. Good wifi. Clean towel each day. Fantastic value.

Stayed in October 2023

Staff were so friendly and helpful! We had a late bus on the day of checkout and they let us relax in the hotel, and even put the English Premiere leage matches on to watch while we waited. The room was a great size and location. Just what we needed for a few nights stay in Sapa.

Stayed in October 2023

- close to the center

Stayed in August 2023

The hotel was good. What could made the hotel further improve would be the aging toilet. The toilet need to be upgraded.

The location it was situated is conducive to all eating place, trekking and cable car. The owner, a very young guy was very helpful and informative. He even accommodated my request for late check out up till 2pm because my train back to Hanoi was 9.30pm.

Stayed in May 2023

When we where is sapa it was very cold and the hotel has no central heating (like almost every place in sapa). In other seasons this would not be a problem of course but for us it was a bit cold. Although they had an electric blanket which was perfect for the nights :)

We had an amazing stay at this hotel. The rooms are big and clean. Some things are a bit old but nothing to bad. But what made our stay was the host. He helped us with a lot of things! His English is very good and it was easy to make conversation with him. He booked a 3 day trekking for us, helped us with bus tickets and providing information about sapa. He also helped us with planning our trip to Laos.

Stayed in December 2022

- location - big size of the room - possibility of renting scooter - possibility of doing laundry : you give your stuff in the morning and get them fresh and clean in the afternoon

Stayed in November 2022

- one of the 2 bed was a little too hard

- location - very big size of the room - possibility of renting scooter

Stayed in November 2022

The beds were hard, but that seems the case with almost beds we’ve had so far on our trip. The music was loud outside but I think that is a given if you want to stay central. The town blasts music and comes alive at night. The tv didn’t work that well.

Son Ha was in a central location, a great base. Room was large and spacious. Two large beds and a great powerful shower… great value for money! the staff were very helpful and friendly.

Stayed in July 2022

The beds were hardest bed I ve every had the misfortune to sleep on. One of our rooms 303 had damp on the walls and smelt fusty

Very friendly staff. Excellent location.

Stayed in May 2022

Staff was really nice and we could leave our bags in the hotel for two days while we were hiking. Also got a free upgrade so we could have a window which was nice.

Stayed in April 2024

The staff is very nice and the location is great

Stayed in April 2024

The hotel no like lift and then it's hard to contact the hotel. Before I reach Sapa I do send a few messages to hotel but no reply

Near to sun plaza and city

Stayed in November 2023

Staff was friendly and especially the owner his command of English is fantastic. Price point was so good. Highly recommended recommended!

Stayed in October 2023

Screaming families late into the night that management could not control and room not sound proof as stated. Beds rock hard, room cleaning needs big improvement. Overcharged because of public holiday and as our earlier booking cancelled on us 2 days before arriving we had no options. Felt ripped off.

Manager was nice.

Stayed in September 2023

The owner is considered friendly, but bad at payment services. When checking out, I chose to pay via bank transfer, the owner gave me his account at Agribank (everyone tin Vietnam knows that Agribank sucks). After I made a transaction, he didn't receive fund in his account (because Agribank is always so slow like that), so he insisted me to do another transaction into his other MB bank account. He said "no worries, if the fund goes in twice, he'll give me back later via bank transfer, it happens several times". What- so it happens frequently, and he's still using that lousy bank account and made customer pay twice? In the end, I really paid twice, and he gave me back my money the next day. The problem here is, I've never seen anyone who provides service act like that. Normally when service people haven't seen fund went into the account, they'll wait patiently and let the customer go, especially the problem is because of HIS BANK. I literally haven't been made to pay 2 times like this, ever, in this whole country. This makes me feel so unpleasant and never want to come here again even though the room was spacey and nice. If the owner's reading this, please throw your Agribank QR code in the trash and use the other bank instead, for god's sake.

Stayed in May 2023

Hotel location is great, it’s located right in the centre, Sun plaza is across the street, all other attractions and restaurants are very near. I am very much impressed by the Manager and staff, they give me very good service and help me a-lot.

Stayed in April 2023

all is good

owner friendly. good location, massages and general stores and souveniers shop right infront. 10/10

Stayed in February 2023

Nothing. We enjoyed our stay.

We like the location, because it is right in front of Sun Plaza and it is also near the Church and Lake, easy to get around Sapa Town on foot. Our room is on the 3rd floor, it is big, has 3 large beds and has a heater, there's also hot water in the shower. The owner is very helpful and friendly... he helped us with our tickets to Fansipan and also managed to book us a ride to Ga Lao Cai. Highly recommend this hotel to everyone who wants to stay in Sapa

Stayed in December 2022

The bathroom was not in good condition and the bed is quite inconvenient.

The reception guy was extremly helpful and friendly. The location is a plus.

Stayed in December 2022

NA

Central location

Stayed in November 2022