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  5. Reviews of Sotetsu Grand Fresa Saigon 相鉄グランドフレッサ サイゴン

Reviews of Sotetsu Grand Fresa Saigon 相鉄グランドフレッサ サイゴン 4 stars

8 Lý Tự Trọng, District 1, Ho Chi Minh City, Vietnam

#24 of 982 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 160 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.2

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely modern room and great facilities! Would stay here again if circumstances allow.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a little far from the centre. But still close to the Japanese quarter

    I loved the concept of the hotel. It's a high end hotel with great amenities and very clean.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Comfort with Japanese Charm in Vietnam
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was good, but not so diverse and European cousine represented not enough.

    Very polite and competent staff, especially at the reception. The most convenient room I have had in Vietnam. In the room available air washer, and the smart toilet surprised me in positive way also. Very authentic (Japanese) pajamas and room interior. In the room is very quiet. The hotel has a perfect location in very middle of Japanese block. Nearby all famous sites and malls in the center of the Ho Chi Minh city. This hotel was the best among others ~10 I have stayed in Vietnam.

    Stayed in February 2024

  • Reviewed: 10 April 2024

    10
    Had a great stay at the hotel!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The swimming pool area is limited to only swimming. Would be nice to able to have a drink upstairs but not past certain hours.

    Decent location, very close to eateries!

    Stayed in March 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Excelent location, close to japanese quarter and several sightseeing points, you can walk everywhere. Super quiet and clean rooms, gym and pool are very good. Very nice staff too

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Excellent experience
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and tidy. Lots of amenities in the room and in the reception. Splendid stay

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Great place to stay - a 10!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Very modern, everything looks great and works, very functional. The staff were incredibly helpful as well.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Very pleasant hotel with light color rooms that underlines the cleanliness. Great value for the prize.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast ends at 10:00 with last order at 9:30.

    Great location in district 1, walking distance from many interesting tourist attractions. Hotel is new, done in a perfect japanese quality. Perfectly clean and tidy. Our room was on the 18 floor just one floor under the small gym and the swiming pool. We went to the pool both evenings of our stay to take a swim with a view of the city. I loved that the toilet in the room was separate from the bathroom. This hotel is a great place for business trip or a situation when you need a good night sleep and dont plan to stay much in the hotel.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Incredibly kind and professional staff who helped us during the entirety of our stay with many different things, super clean (no cockroaches) modern hotel and wonderful pool - highly recommend ! Thank you again to White, Tyler, Phong, Pi, Lucas, Larry, Minh and My for all your help 🫡🥹

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Premier Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Staff is friendly and helpful. Room is clean.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Amazing ❤️
    • Leisure trip
    • Couple
    • Premier Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel is new in a very nice location, it has an amazing sunrise view, Saigon lights and Saigon river from our room and from the rooftop. There is a good, clean swimming pool and a very nice cool gym on the 19th floor. Our room was so comfortable, quiet, clean with good quality toiletries products. The staff were very attentive, helpful and very polite. We loved our stay very much.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, nice staff who are always willing to help, no barrier using English to communicate.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Japanese Gem in HCMC
    • Leisure trip
    • Family with young children
    • Premier Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    The rooms are on the small side, so there's not much space for luggage to be stored/unpacked/opened.

    We stayed in the SGF for two nights, and it was a great was to begin our first trip to HCMC. Everything seemed new, and well-designed. The bed was very comfortable, and having a small air purifier in the room in addition to the Air Conditioning was a nice touch. The staff spoke good English, and were very helpful with all of our requests. The toiletry buffet in the lobby was excellent. The rooftop pool was small, but had a wonderful view of the city, especially at night. Safety and security is clearly a priority here; the elevator is level-locked to your particular floor with access by keycard, and our visitors were asked to present ID. We had an entire day in HCMC after checking out, and the luggage storage room with compartmented, combination lock entry was fantastic, though it was nearly full on that day so a couple of our larger pieces had to be stored by staff in a room behind the front desk- we collected them safe and sound at the end of the day.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    I strongly recommend this hotel which met our expectations and provided very good value for money.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    There was nothing I didn't like.

    I loved the Japanese toilet. There were many restaurants to choose from surrounding the hotel and a choice of convenience stores to buy supplies from. They provide baggage lockers for free for those who have a later departure time beyond the standard checkout time. The swimming pool in the 19th floor was perfect for cooling off after a hot day and provided a wonderful view of Saigon. There was a wonderful bakeshop in front of the hotel which had delicious bread and food to satisfy a hungry traveller.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Very nice and new hotel
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very new hotel less than a year old. Everything was new and clean.

    Stayed in February 2024

  • Reviewed: 24 March 2024

    10
    Great stay in the Japanese Quarter to explore the city
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The windows in the room couldn't be opened

    The very friendly and courteous staff, the cleanliness throughout the entire hotel, the japanese toilet, the rooftop pool, the free amenities (e.g. face masks, sunscreen, etc.)

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Hotel is very new & clean. Rooms are of good size. Despite being next to a rather busy street, rooms are very quiet. There are lots of food option & spa services within easy walking distance.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Very nice, would come back 😊
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was bit disappointing and open only until 9.30am

    The location was amazing, plenty of restaurants and cafes around

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Amazing Place in Saigon
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect and the employees are so helpful, especially Steve and Minh :) thank you for your kindness !

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Calm corner in Ho Chi Mi City
    • Leisure trip
    • Family with young children
    • Premier Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    The only thing we didn't like was that the pool closed at 9pm, so no night views of the city ;)

    Really nice staff, very welcoming and warm. Around the location alot of japanese-style stores around (convini, beef-bowl, pasteries) looks like a japanese corner. Walkable to city center and still outside of most noisy areas. Building is high enough - 19 floors, (we stayed at 16 floor) so its really nice because there's no noise. The pool has a nice view and good vibe. Cleaninigness is really up to best i've seen!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very clean

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Premier Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Super friendly staff, they go out of their way to ensure you enjoy your stay and feel at home.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Good Hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    The "Japanese corner" nearby.

    Has UK wall sockets and Bidet. Air-con can manually adjust or off/on. Location maybe a bit off but still walking distance to attraction (e.g. Saigon Post Office). Opposite has a few Japanese restaurants and a bakery. Family Mart and 7-11 are further down. You can also find more restaurants at the nearby Intercontinental Hotel. The Shopping mall closest is Vincom centre (600m). Small breakfast selection but alternate choice daily. Level 19 is small swimming pool and a small gym (no weights). Sound proof of the room is still okay. Staff are friendly and able to speak English.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Nice and convenient!
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some smell on the blanket

    Cleanliness & newness

    Stayed in March 2024

Showing 1 – 25

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