Toilet has low water pressure.

Location, quality, swimming pool, staff. Especially the little details are great. Little lights for do not disturb/cleaning, full black out curtains, low noise AC, fully enclosed shower, defogging mirror, plenty amenities such as sunscreen/ beauty mask, humidifier available, usb charging, japanese bidet toilet, smooth sliding doors. Great build quality! All those things on top of an already amazing hotel really elevate the experience.

Stayed in May 2024

If I were to nitpick, it would be that there is no smart TV.

It's what you expect of a Japanese hotel chain. Everything is up to standard to the minute detail. The location is just perfect, a short walk from the hustle and bustle of Saigon Japan Town, distant enough from the noise.

Stayed in May 2024

Nothing

Perfect location and hotel room was very well designed. Loved that the rooftop pool did not have a bar so we could swim with peace and quiet

Stayed in May 2024

We would have loved access to Netflix/streaming platforms but it really wasn’t a problem for us :)

I actually can’t fault this hotel at all! I think it’s very good value considering what you get in return - a great neighbourhood, close to the attractions, a brand new hotel which is really truly spotlessly clean and fab shower pressure. The breakfast was really good (definitely Japanese inspired but I loved it!) and we made really good use of the rooftop pool. Our room was really quiet and we weren’t disturbed at all by outside noise or other hotel guests. All of the staff were super smiley and helpful. We requested a late check out for a fee which was bliss before an international flight. After a few weeks in Vietnam, if you’re craving peace, quiet and above all, cleanliness; this is the place!

Stayed in May 2024

Probably not for families or couples who are on vacation. The hotel has basic equipment like pool and gym for the stay but falls short on dining and entertainment.

In general a very nice hotel, very Japanese styled. Clean, tidy, modern. The hotel staff are nice and professional. Well located, perfect for business trip or a short stay in HCMC. The details such as the amenity kits, lockers for baggage storage really level up the whole experience.

Stayed in May 2024

No night light in the room, water "shield" length in bathroom is not enough, so it is easy to spill water on the bathroom floor.

Hotel personnel was very helpful and thoughtful. This area in Saigon is pretty expensive, but due to environment nearby, it was easy to safe money on breakfast and some other expenses. Hotel also provide a lot of water, tea, and other necessities free of charge. Pool was nice, it's only 1.2m deep, and suitable maybe for only 2-3 swimming persons, but guess it's max what can do in such kind of hotels.

Stayed in May 2024

Friendly and very helpful staff, clean room and throughout the hotel.

Stayed in May 2024

Difficult to get there, usually get caught in traffic

Clean, not expensive, quiet

Stayed in April 2024

Staff are really nice and supportive.

Stayed in April 2024

Lovely modern room and great facilities! Would stay here again if circumstances allow.

Stayed in April 2024

It's a little far from the centre. But still close to the Japanese quarter

I loved the concept of the hotel. It's a high end hotel with great amenities and very clean.

Stayed in April 2024

The breakfast was good, but not so diverse and European cousine represented not enough.

Very polite and competent staff, especially at the reception. The most convenient room I have had in Vietnam. In the room available air washer, and the smart toilet surprised me in positive way also. Very authentic (Japanese) pajamas and room interior. In the room is very quiet. The hotel has a perfect location in very middle of Japanese block. Nearby all famous sites and malls in the center of the Ho Chi Minh city. This hotel was the best among others ~10 I have stayed in Vietnam.

Stayed in February 2024

The swimming pool area is limited to only swimming. Would be nice to able to have a drink upstairs but not past certain hours.

Decent location, very close to eateries!

Stayed in March 2024

Excelent location, close to japanese quarter and several sightseeing points, you can walk everywhere. Super quiet and clean rooms, gym and pool are very good. Very nice staff too

Stayed in April 2024

Very clean and tidy. Lots of amenities in the room and in the reception. Splendid stay

Stayed in April 2024

Nothing!

Very modern, everything looks great and works, very functional. The staff were incredibly helpful as well.

Stayed in April 2024

Breakfast ends at 10:00 with last order at 9:30.

Great location in district 1, walking distance from many interesting tourist attractions. Hotel is new, done in a perfect japanese quality. Perfectly clean and tidy. Our room was on the 18 floor just one floor under the small gym and the swiming pool. We went to the pool both evenings of our stay to take a swim with a view of the city. I loved that the toilet in the room was separate from the bathroom. This hotel is a great place for business trip or a situation when you need a good night sleep and dont plan to stay much in the hotel.

Stayed in April 2024

Incredibly kind and professional staff who helped us during the entirety of our stay with many different things, super clean (no cockroaches) modern hotel and wonderful pool - highly recommend ! Thank you again to White, Tyler, Phong, Pi, Lucas, Larry, Minh and My for all your help 🫡🥹

Stayed in April 2024

Staff is friendly and helpful. Room is clean.

Stayed in April 2024

Nothing

The hotel is new in a very nice location, it has an amazing sunrise view, Saigon lights and Saigon river from our room and from the rooftop. There is a good, clean swimming pool and a very nice cool gym on the 19th floor. Our room was so comfortable, quiet, clean with good quality toiletries products. The staff were very attentive, helpful and very polite. We loved our stay very much.

Stayed in April 2024

Great location, nice staff who are always willing to help, no barrier using English to communicate.

Stayed in April 2024

The rooms are on the small side, so there's not much space for luggage to be stored/unpacked/opened.

We stayed in the SGF for two nights, and it was a great was to begin our first trip to HCMC. Everything seemed new, and well-designed. The bed was very comfortable, and having a small air purifier in the room in addition to the Air Conditioning was a nice touch. The staff spoke good English, and were very helpful with all of our requests. The toiletry buffet in the lobby was excellent. The rooftop pool was small, but had a wonderful view of the city, especially at night. Safety and security is clearly a priority here; the elevator is level-locked to your particular floor with access by keycard, and our visitors were asked to present ID. We had an entire day in HCMC after checking out, and the luggage storage room with compartmented, combination lock entry was fantastic, though it was nearly full on that day so a couple of our larger pieces had to be stored by staff in a room behind the front desk- we collected them safe and sound at the end of the day.

Stayed in March 2024

There was nothing I didn't like.

I loved the Japanese toilet. There were many restaurants to choose from surrounding the hotel and a choice of convenience stores to buy supplies from. They provide baggage lockers for free for those who have a later departure time beyond the standard checkout time. The swimming pool in the 19th floor was perfect for cooling off after a hot day and provided a wonderful view of Saigon. There was a wonderful bakeshop in front of the hotel which had delicious bread and food to satisfy a hungry traveller.

Stayed in March 2024

Very new hotel less than a year old. Everything was new and clean.

Stayed in February 2024