16 Ngõ Huyện, Hoan Kiem, Hanoi, Vietnam
#795 of 872 hotels in Hanoi
Guests' ChoiceBased on 11 hotel reviews
7.0Cleanliness
8.0
Comfort
7.6
Location
8.8
Facilities
7.0
Staff
7.8
Value for money
8.0
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Showing 1 – 11
Reviewed: 25 March 2024
Sircris
South AfricaStaff charged my card 3x the actual payment amount, and needed to do refund. Noise from the coffeeshop!
Room was very comfortable, but no seating available
Stayed in March 2024
Reviewed: 25 February 2024
Ryan
United KingdomThis property appears to have rebranded itself as ‘St. Joseph’s Cathedral Homestay’ when in fact it is called ‘Tamundi Homestay’. We realised this when we couldn’t find the location for ‘St. Joseph’s Cathedral Homestay’ on Google Maps and then checked in and noted that the info sheet provided in the room stated the actual name of the hotel. When we booked the property had a rating of superb, but the initial reviews at the time appear to be fake as there was no way this was a superb hotel. We returned to our room to find the door wide open and a man inside trying to fix the air-con which was apparently leaking unbeknownst to us as we had literally dropped our bags off in the room and headed out. We were not given any prior notice of someone coming into the room and were of course concerned for our valuables. We then awkwardly chilled on the bed until the gentleman was done fixing the air-con as we had returned to the room to rest not expecting a visitor. The toilet leaked and the TV was broken. It wasn’t until we spoke to reception which they explained they knew the TV was broken as the previous guests had mentioned it, they just failed to tell us until we raised the issue. We were reimbursed with a coffee for the above troubles.
The location is pretty central and close to things. The bed was massive and quite comfortable.
Stayed in February 2024
Reviewed: 2 March 2024
Soto
ChileHot water wasn’t working totally well
Very nice room with a lot of space. Very friendly staff.
Stayed in March 2024
Reviewed: 19 February 2024
Carsten
GermanyMy room with balcony wasn’t available when I checked in, so I was downgraded to a room in the back for the first night. Upon check-out they still wanted me to pay the price for the balcony room and I had to discuss until I was offered a small reduction. Also, the pictures seem to be very old, as the rooms are in bad condition and especially the bathrooms are very dirty. There are much better options nearby at the same price.
Great location
Stayed in February 2024
Reviewed: 19 February 2024
Tu
VietnamUnfortunately, my experience did not meet the expected standards and left me feeling quite dissatisfied. Prior to arrival, I was informed that my booking was not honored last minutes due to the room not being ready. This was particularly frustrating given that early check-in from 11 am was included in the room rate, yet I was not allowed to check in until 2 pm. This caused significant inconvenience and discomfort for me and my travel companions. Furthermore, upon finally gaining access to our room, we were appalled to discover that the condition of the room was not up to par. It was very dirty, which was extremely disappointing and made our stay quite unpleasant.
Stayed in February 2024
Reviewed: 18 February 2024
Robert
United KingdomNothing.
Lovely room and excellent location. Friendly and efficient staff. I would recommend. Very good for the price.
Stayed in February 2024
Reviewed: 5 February 2024
Siera
IndonesiaIts in the heart of old quarter, the staff was nice n helpfull
Stayed in February 2024
Reviewed: 31 March 2024
William
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 March 2024
Lorena
SpainThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 March 2024
Jamie
United KingdomThere are no comments available for this review
Stayed in March 2024
Showing 1 – 11
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