As the location is remote, you have to eat in the restaurant for food. The food isn’t great, but it is ok for a couple of days. Would be great if they offered more tours / things to do and see in the local area.

The room and pool are beautiful, and the staff are very friendly.

Stayed in May 2024

The wifi didnt work in my room, but outside it worked fine. I was not bothered by it, as I really wanted my rest.

Everything was amazing, the people of the Lodge were super sweet and super nice, the location is mindblowing, you're surrounded by local people, the pool is very nice, the room is clean and spacious, the bathroom is really nice. Also the bed was huge, and comfortable, everything is also exactly like the pictures. I also received a bouquet of handmade flowers because it was my birthday, that was the nicest thing ever! And I also received a local thankyou/ goodbye gift, thank you so much for your kindness and for making my Sa pa trip memorable.

Stayed in May 2024

Pool is awesome with great view. Food is tasty. Very good and engaged service

Stayed in May 2024

Great location, perfect view and the swimming pool is amazing!! Definitely would stay here again!

Stayed in April 2024

Initially hesitant due to its seemingly perfect facade and sparse reviews, our stay at Supan Ecolodge turned out to be a delightful surprise. Upon arrival, we were greeted with a spacious, beautifully appointed room boasting expansive views of the lush rice fields. While the service was somewhat disorganized, requiring extra lead time for booking activities or transportation (especially buses), the staff remained friendly and accommodating throughout our stay. The refreshing pool provided a welcome respite from the heat, and the breakfast spread exceeded our expectations with its variety and quality. Located a bit off the beaten path, Supan Ecolodge offers a serene retreat away from the hustle and bustle of city life. Although it may be a distance from major attractions, its secluded setting makes it ideal for those seeking a peaceful getaway.

Stayed in April 2024

Everything, beautiful location, beautiful views and the staff were amazing. Wanted food at 11pm and they went and cooked on request. Hiking tour organised was stunning and we paid for everything at the end so no squabbling over prices whilst there. Loved it!

Stayed in May 2024

Absolutely wonderful place! If you are going to Sapa, you must come here!!!!We spent 3 days here but it's definitely not enough in this beautiful place that great people. Previously we stayed two days in the center of Sapa, we were not satisfied. This is where you will get what you really need. Peace, relaxation, nature, swimming pool, silence, rice fields. Magic. From here you will also do all the trips and the staff will provide you with a great driver who will safely take you to your destination. The food is delicious. The rooms are sensational. Service dear. You absolutely have to book it! Rating 11 of 10❤️

Stayed in May 2024

The place is in a quiet area, roughly 30 minutes away from Sapa town. It's surrounded by nature, and by locals. The bed was very comfortable and the room was clean. The staff was amazing, helping us with anything we needed. Recommended to someone that wants to get away from the hustle and bustle of Sapa town, and wants to enjoy a quiet area with a nice view.

Stayed in May 2024

Unfortunately we were told that our room is not free on the same day that we were arriving to Sapa (even though we had the booking confirmed for weeks). They offered us an alternative room to stay in, which was half the price of the one we booked, much smaller and with two separate beds - however, we only got 10$ discount because of a national holiday on that day and because it was a last minute "booking" (but it was not really our choice and this was the exact reason we booked it in advance - to avoid price increasing). It's not something that would ruin our experience here, but it was a bit annoying having to move in the middle of our stay - especially considering this was one of our longest stays on the more expensive side, and room-wise we didn't feel like we completely got what we paid for. However we would still recommend this place, because overall it was still a really lovely stay and the staff really tried their hardest to accommodate us and make us as comfortable as possible.

Hotel is beautiful, location is stunning. Rooms are lovely and spacious and the beds are comfortable. We had breakfast and dinner there and the food was also amazing! Not to mention the staff was really kind and friendly.

Stayed in May 2024

The friendly staff

Stayed in May 2024

/

Serenity, quiteness, rural envirolment. Staff is really dedicated, nice and helpful. We organised a great tour which started in the hotel.

Stayed in May 2024

Beautiful, modern, clean and peaceful acommodation, not busy (maybe 6 people all in?) .Very calm relaxing experience. Little bit remote - and that's good! Hard access track and expensive taxi if you're staying longer and plan to do daily trips around Sapa / Supan.

Stayed in April 2024

The hotel is quite far from the town centre (30 mins) and taxis in Sapa are very expensive, meaning we spent a fair bit going back and forth. A shared shuttle service could have been ideal to take multiple guests into town at once, as this is where a lot of the attractions/activities were. As it was so expensive/far to get to restaurants, we ate at the hotel quite a bit but unfortunately found the food to be fairly bland compared to what we'd eaten elsewhere. The shower water also unfortunately seemed to turn cold after 5 mins each day.

Hotel was perfect for relaxing and taking in the amazing mountain views / for trekking. The scenery at breakfast and by the pool were unlike any we'd seen in Sapa (dependent on clear skies!). There was a lovely atmosphere in the hotel, with the staff going out of their way to try and make us feel at home. Sung in particular was brilliant and always happy to help. The rooms had a perfect blend of nature, culture and modern comforts (worth noting there is no TV or AC, but they can provide a fan which was pretty noisy). The bed was especially comfortable!

Stayed in April 2024

Nothing to complain about

Very peaceful and located on the mountain with an incredible view. Nice swimming pool with super clean water!

Stayed in April 2024

It’s quite hard to get there. And there isn’t a atm even though it says there is.

It was clean and comfortable, the food provided was lovely. The people were very helpful and the pool was phenomenal. I wanna go back asap. Wish I was spent longer and brought snacks as it’s a bit far out.

Stayed in April 2024

Service, breakfast, view

Stayed in April 2024

As they want people to relax they don’t have a TV. Not important for us but I thought I should mention it

Great Location, great place and The people are extremely nice! the first night my boyfriend and me got food poisoning from something we ate in the city.. they provided us with everything we needed we could even use the bathroom from the empty bungalow next to us so we had two bathrooms. We were feeling really sick and needed to recover and this was just the perfect place. Great view, it’s quiet, nice pool, away from the stress in the city! Come here if you want to relax! We rented a scooter in the city and rode there which was no problem! 100% recommendation

Stayed in April 2024

It is a bit outside sapa town but they say that on the booking so it wasn't an issue for us. Taxis are 300,000 Dong each way so it's something to consider if you want to go to sapa town. We also didn't appreciate the women trying to sell you trekking tours at the gate of the hotel every time you walk past. We booked it through the hotel instead.

The views from this hotel is very nice. We also enjoyed the pool a lot. The rooms were clean and spacious. The staff were very helpful, they organised motorbikes for us to go for dinner. The breakfast options were good as well.

Stayed in April 2024

They could do with a small shop on site selling snacks. There is a shop at the top of the hill, however, the local women follow you... even after you have bought from them the previous day, they still won't leave you alone. Some people may enjoy this but I have social anxiety and get dragged in very easily because I don't like to be rude.

Everything. This place is beautiful. We changed our hotel last minute because Sapa looked too built up for our liking, we wanted something more secluded and we found it! The staff were attentive, our room (no.4) was mind blowing, it was so quiet (apart from frogs and cockerals lol). The prices are so low that we couldn't understand how it is a viable business... they even did it washing for less than £2. They organised all of our taxis, nothing was too much trouble. Seriously stay here!

Stayed in April 2024

Wish I could have stayed longer

the rooms are very stylish with a true Vietnam feel to them. The views are amazing and the staff went out of their way to make everything perfect. It’s located up in the mountains about half an hour away from Sapa town (costs about 300.000 each way) however they helped us sort taxis there and back, it felt surreal to be staying in such a remote place with the locals. Not much to do other than hiking or swimming as it’s so remote but we loved this! And the staff couldn’t have been more friendly and helpful.

Stayed in April 2024

Not a huge deal but as the rooms don’t have air conditioning (and I don’t think you need it in the mountains) would have loved to have screens on the windows to open at night without worrying about mosquitoes (they love me).

Beautiful new resort set in the countryside. We wanted to be outside of Sa Pa and the quiet setting was perfect for us. Sit by the pool or on the large upper patio and take in the mountains and valley views. Watch the families of neighbouring farms work there fields and see regular Sa Pa life unfold around you. We stayed in two bungalows and they were beautiful and clean with comfy beds and big windows. Bathroom was spacious with big showers and lots of hot water. The staff were helpful and friendly. Giving us suggestions on how to enjoy our time and arranging transportation.

Stayed in April 2024

Pretty far from Sapa town so quite expensive to get there in taxi’s although we spent our time here chilling out so no biggy for us.

The property is amazing value for money. It looks newly built and the rooms are large and super comfy. The views are amazing too when it’s not foggy!But the best thing about this place is the staff. They are all so friendly and helpful and really made our stay memorable.

Stayed in April 2024

The view is amazing, you may not only see the wonderful panoramic view, but also how local people work in their rice fields. Our kids just loved the swimming pool 🥰 This place creates memories.

Stayed in April 2024

All was perfect. Many thanks

We had a wonderful time at this beautiful place. The view is absolutely breathtaking and the area is very quiet and peaceful. You can just sit on the balcony and relax or watch the buffalos next to you, the kids playing nearby or the men working on the fields. That's what local life is like. The whole hotel area and our outstanding room were very clean and well equipped. We could contact the very polite and helpful staff whenever we needed something or had a question. They even served the food we ordered down on our room so we could eat on our balcony. We really loved the privacy. The restaurant is alo very good why we ate there several times Furthermore they arranged a scooter for us which we found very comfortable as Sapa town is about 10km away. Don't hesitate to book. It's well worth it and we would love to go there again one day

Stayed in April 2024