A bit noisy when people walking in the coridal

Reasonable price central location, good. Facilities

Stayed in May 2024

No

The room and location

Stayed in May 2024

No curtains in first room given but they changed it immediately

Spacious room and bathroom

Stayed in March 2024

We had a small mixup with our bus ticket at the front desk, so make sure you get the QR right when you have them book the ticket. Be advised that if you’re going to Ninh Binh, you’ll get dropped off by the Hanoi bound sleeper bus (you are on) at the Gold Hotel. There are taxis and motorbikes there (they appear out of nowhere) to take you to your homestay or hotel.

Complimentary breakfast was good. No view from our room but that was expected. Room was clean. Front desk staff booked our bus for Ninh Binh with pickup at the hotel. Overall good for a one night stay if you’re using it to move on. Price was good for that reason.

Stayed in March 2024

Double glazing could be more effective in respect of noise from outside.

Good sized room in a western style hotel. Air con effective. Breakfast included.

Stayed in November 2023

Despite the fact that I informed the hotel that I would arrive in the middle of the night (they additionally confirmed this by calling me), the check-in took a good few minutes (it was 2:30 AM). Really too long! Breakfast (available until 9:00) before the end of serving was very poor. It was good that could order an omelette from the cook (it saved the situation). Honestly - I do not fully understand where the "delight" over the kindness of the staff comes from. Unfortunately, my stay does not confirm this. I would say the service is so-so.

Probably just the location.

Stayed in June 2023

The hotel had a nice terrace and was clean. Free breakfast is always nice too. The room had a big bright window to a quiet residential street beside the hotel.

Stayed in March 2023

I had the impression that the staff is there as a punishment, the hotel is ok.

Stayed in March 2023

They kept our passports with them after check in, not the best process for a foreigner especially when travelling abroad. For us was okay as we just slept and restarted our trip, but would suggest to find another way to keep the customer information. Would be great if they can add a 3h stay room option :)

We just stopped for a 3h break on our motorbike trip. Big hotel, clean room.

Stayed in March 2023

The area was noisy at night due to other residents on nearby rooms.

Its OK. Good

Stayed in February 2023

Window looked out on another building about a metre away. Bathroom ery small. Evening meal was poor.

Reakfast was OK, although no fruit juice left. Room OK.

Stayed in February 2023

All good

Very comfortable room, secure motorcycle parking, friendly staff.

Stayed in September 2022

No atmosphere hotel

Location and bed

Stayed in August 2022

Nothing I can think of

Spotlessly clean rooms, staff couldnt be more helpful, and waking up superb breakfast buffet, was only a short stay but would thoroughly recommend anyone staying

Stayed in July 2022

We couldn't ajust our air conditioner and the power outlet by our nightstand is broken.

Spacious parking space. Clean room.

Stayed in June 2022

No

Staff was good, helpful, and the location and is convinience

Stayed in May 2022

Clean room should better

Breakfast is good, people is good, parking is big

Stayed in May 2022

Reception staff could at least pretend that they like their job when paying customers are around, but it seems to be a common trend in Vietnam that people are not interested in their customers in hotels,tickets offices and stores. Our room windows were exactly next to a neighbouring half finished building (2meters away) and we were so lucky that one of the few habited apparments had someone living there who liked to play kids music at 7am every morning. 😀

Very nice breakfast! We loved the fresh egg cooking station. Restaurant staff is very friendly and nice. Can't say the same about reception staff. Room was clean and the beds were very comfortable! Very close to the train station!

Stayed in April 2024

The room badly designed and the toilette was a disaster! We have to use perfume of my wife to feel better smell before use it.

The hotel is easy to find and easy to drive in. Staff service was quite well.

Stayed in February 2024

Smell of the room.

I liked the breakfast. The price of the room is cheap.

Stayed in December 2023

The door was very thin and we could hear everything from the aisle. It was very loud starting from 06:00 Am.

Friendly Staff

Stayed in November 2023

We weren’t welcomed in. I asked if I could get a beer at the bar as we arrived at 9.30pm, originally they said yes to this, then walked over to the bar to be told they wouldn’t serve us. Completely not on when you’ve travelled for a full day. The room itself was clean, however the bed was uncomfortable and made awful noises. The view was taken up by about 19 hanging wires. We didn’t feel comfortable with them keeping our passports for the duration of our stay, when everywhere else we have stayed has simply taken a photo of them. The breakfast had a lot on offer, but nothing that we would eat from a westerners point of view. There aren’t restaurants or many cafes around to go to either. Just a Highlands coffee. We’ve stayed in some wonderful places for around £10 a night but to stay here for nearer £20 a night and have the worst experience doesn’t make it justifiable. The staff are blunt, they look sad and grumpy. Even if you make the effort to smile and make conversation it’s not worth your time.

If you are travelling by train and having a stop off in Vinh, I recommend you don’t. The hotel is clean and the doorman is nice and that’s the best thing I can say about it.

Stayed in October 2023

All furniture (beds, wardrobe doors, doors) in our room is old and makes awful noise. The lamp is disgusting. Bathroom door doesn't close. There was a lock like in a mall toilets to to keep door close. We had a "great" view on the next building wall. The staff at the reception were not friendly, they never smiled to us. The building looks nice outside, but nothing special inside. The room isn't soundproof. Our room was in front of housekeeper storage, so almost all the time we heard some one walking there and it felt as they're in our room.

Security at the parking lot was friendly. The parking lot is fine. Our room was clean.

Stayed in June 2023

Fine for one night. Could definitely be cleaner and nicer, but for the price it's fair.

Stayed in March 2023