Tran Hung Dao Street, Duong Dong Beach, Duong Dong, 920000 Phu Quoc, Vietnam
#17 of 364 hotels in Phu Quoc
Guests' ChoiceBased on 152 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.5
Facilities
9.5
Staff
9.8
Value for money
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Jui-chi
TaiwanThe food in fine dining is over priced and not good. There are still scales on the fish.
Quiet and peaceful. Staffs are friendly and attentive. Breakfast are nice. Cocktails worth the price. Sunset on the private beach is breathtaking.
Stayed in May 2024
Reviewed: 2 May 2024
Monique
United StatesWhile we were there it was VERY hot. Our air conditioner worked perfectly. It would have been nice if there was a bar or eating space that was air conditioned. Maybe it was difficult because we are not used to the heat… it was snowing at home.
We loved everything! Cute walkways to our room. Lovely yoga space, gym and spa. The food was amazing! We actually took a ride down to the JW Marriot to have dinner. Everyone of our four dinners at La Veranda were better than the seafood platter we had at the Marriot. The people here work so hard and are so kind. It was a pleasure to stay here.
Stayed in May 2024
Reviewed: 25 April 2024
Stephen
BahrainHotel Beach area could be better but there is a free daily shuttle bus to white sandy beaches on the east coast 20mins away.
Fabulous old colonial building set in well kept gardens. Fabulous staff, so friendly and nicely attentive to your every needs. Food is out of this World. Chef Sin is exceptional….so so friendly and just a happy person.
Stayed in April 2024
Reviewed: 8 April 2024
Jennifer
ChinaI had a very wonderful time. I was hoping to relax and be in beautiful surroundings and that was exactly what I got. The best parts were the morning yoga, the lovely breakfasts, sitting on the veranda any time of day or evening. I enjoyed the facial very much, the rum tasting, the Vietnamese buffet. All the food and drinks I had were great - all very reasonably priced. The whole thing was worth every penny for me. It was a lovely experience and I didn't leave the hotel grounds for 5 days. I will remember it very fondly and thank the staff very much for their help (especially with the phone charger) and kindnesses.
Stayed in April 2024
Reviewed: 2 April 2024
Peter
AustraliaThe staff could have made suggestions of attractions to visit outside the hotel/resort
The breakfast selection was very good. The beach was very good and safe for swimming. The special seafood selection dinner on Saturday night was excellent. The pool was very relaxing
Stayed in March 2024
Reviewed: 26 March 2024
Fugleberg
VietnamFood could be better for the prices and because of the hotel quality
Excellent service, friendly staff and just in general nice hotel
Stayed in March 2024
Reviewed: 25 March 2024
Boon
MalaysiaThe staff was attentive, though may be pricey but overall is satisfied.
Stayed in March 2024
Reviewed: 16 March 2024
Matt
United KingdomNot much else nearby in terms of shops/restaurants but it didn’t really matter
Boutique hotel right on the beach in tranquil surroundings. Great food options at the hotel with welcoming staff.
Stayed in January 2024
Reviewed: 13 March 2024
Chinh
FranceNone
Quiet & green & beachfront & colonial style
Stayed in February 2024
Reviewed: 4 March 2024
Angus
United KingdomI had to leave
Fabulous facilities and location; lovely helpful staff
Stayed in March 2024
Reviewed: 28 February 2024
Maartje
NetherlandsCould not be better. Excellent service, complete and very comfy room and beautiful surroundings. The food and drinks perfect as well.
Stayed in February 2024
Reviewed: 26 February 2024
Paul
United KingdomLeaving.
This is no doubt one of the best hotels we have ever stayed in. They hotel is superbly run and there many more nice surprises provided that aren't mentioned in the hotel description..
Stayed in January 2024
Reviewed: 25 February 2024
Edmund
Australiaslow showers- low water pressure
French colonial design
Stayed in February 2024
Reviewed: 21 February 2024
Maria
AustraliaNothing.all good
I loved everything about la veranda,very classy , beautiful hotel,I had a seaview room,with breathtaking view,very beautiful stylish room,,we enjoyed our drinks during our stay in lounge bar, beautiful setting,the staff are the best,they do their best to make your stay unforgettable,the breakfast was delicious,and the dinner in the restaurant was delicious,I love the pool ,very clean and meticulous setting with seaview,the beach is awesome....la veranda ticks all the boxes ....
Stayed in February 2024
Reviewed: 15 February 2024
Gheorghe
RomaniaEverything. The staff was outstanding. A special thanks to Mr. Sam Espera, the staff manager.
Stayed in February 2024
Reviewed: 11 February 2024
Eric
FranceNothing
Very kind staff
Stayed in February 2024
Reviewed: 11 February 2024
Lisa
AustraliaExcellent food, prompt friendly service, calm ambiance
Stayed in February 2024
Reviewed: 3 February 2024
Nicole
Australiamore frequent waiters beside the pool would be great
The most helpful and friendly staff of any hotel i have ever visited
Stayed in January 2024
Reviewed: 20 January 2024
Boldman
United StatesThe staff were some of the nicest people I've ever met.
Stayed in January 2024
Reviewed: 14 January 2024
Kim
United KingdomThere is nothing to dislike about the veranda it's the best hotel on the island.
It's set in such beautiful peaceful grounds, that are like walking through a botanical garden everyday. The rooms are stylish, romantic and spacious all rolled into one, whilst also being private and quiet.
Stayed in January 2024
Reviewed: 12 January 2024
James
South AfricaNothing.
What a beautiful stay! We loved the French colonial style of the hotel. The room was super comfy. The beach and sun loungers were well catered for with more than enough space (unlike the surrounding hotels). Food was great. The best thing about La Veranda is undoubtedly the friendly, genuine and helpful staff. Extra special shout out to Sam, who was so incredibly proactive and attentive - he is a gem! The Vietnamese food experience was absolutely delicious! Madame Catherine's spirit was certainly felt! Will be back!
Stayed in January 2024
Reviewed: 5 January 2024
Catherine
FijiBeautiful resort
Stayed in January 2024
Reviewed: 29 December 2023
Jesper
SwedenThe resort was great! Staff were so service minded and friendly. Beautiful resort perfectly located by the nice beach.
Stayed in December 2023
Reviewed: 28 December 2023
Tatiana
NetherlandsThe hotel surroundings though have changed quite a bit since 2010. A busy town is just a step away. Noisy and crowded bars on both sides of La Veranda beach, regular smoke clouds from garbage being burnt by locals somewhere in the city.
People and service orientation make this place exceptional, the team is eager to make your time at the resort simply wonderful and they succeed most of the times. We loved the beach - smooth sea entrance, super clean, well attended, spacious & picturesque; the design and relaxed & elegant air of the property; spa and yoga classes - thank you Thu!; great cocktails at Le Bar; and the eloquent cuisine of the Peppertree restaurant. We visited La Veranda second time after 13 years and were happy to find out that all good things we cherished from our first stay are still upheld. All in all, big warm thank you to Ms Van Cu and her amazing team for taking such good care of us!
Stayed in December 2023
Domburg, Netherlands
Pievescola, Italy
New Orleans, USA
Cray, UK
Mauterndorf, Austria
Rio de Janeiro, Brazil
Moscow, Russia
Haad Rin, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content