NOTHING, and i have seen a lot of 5 star hotels

The room, 2 pools, the beach the food and what a service from an extraordinarily friendly staff. Close to perfection in a new hotel. Complement to Thuy who spoiled us during our stay and personal attention from Peter the general mngr.

Stayed in April 2023

It is located right between Phan Thiet and Mui Ne and unless you jump into a car, there isn't much else around. The few restaurants that are there cater to tourists (for obvious reasons).

The hotel is brand new (opened in January 2023) and features great architecture, comfortable rooms, phantastic pools and a great layout with view of the ocean. Staff was extremely helpful and the overall experience was just great. It certainly isn't cheap but you get what you pay for (in the positive sense).

Stayed in April 2023

english very limited and some people very inexperienced in gastronomy, also just newly opened and offering was still limited (most of wine, drinks not available, people at the bar don’t drink alcohol which is not making it easier for them) - I think from a 5* hotel you can expect people to know that when you order a bottle of water that you get a glass for everyone and they should be able to tell you what you can eat as vegetarian, but everyone is trying really hard and was super nice

super nice 5* hotel with great restaurants and most beautiful pool and rooms, yoga offering, serviced pool area, directly at the beach and perfect price value!

Stayed in April 2023

amazing pools and great service

Stayed in April 2023

- nothing

- facilities were very new - lovely design for the room and hotel - two pools and direct access to the beach - friendly and very helpful staff! - breakfast buffet options rotate - would definitely come again

Stayed in March 2023

Brand new hotel, with great facilities on the best stretch of beach in Mui Ne. Our room was very comfortable, breakfast was excellent as was the complimentary daily yoga!

Stayed in February 2023

Price, Service

Cleanness, Location

Stayed in April 2024

The event in a hotel: I understand that the hotel may regularly host events, but I would like to express my concern about the lack of prior notification. During my stay last weekend from Friday until Sunday noon I was affected by an event held by the hotel that caused some discomfort. The preparation for this event resulted in noise and disturbance during one of the days I was there, as they set up a stage using tools like drills, etc. This was unexpected as I was hoping to enjoy a peaceful environment to rest and listen to the sea.

Staff, room, services, location.

Stayed in March 2024

There was an even going on while we stayed there. The preparations for this event (mounting stage/speakers/lights) took the whole Saturday morning and was VERY noisy, then sound check. It was quite disturbing tho those of us who chose this 5-star hotel looking for relax/quiet time away from noisy Ho Chi Minh City. We were not advised of this event until right on check-in.

Very nice and helpful staff. Food was top-notch!. Location is unbeatable, clean pools!. Big room, comfy bed!.

Stayed in March 2024

My room was very noisy. It was located right above the restaurant and you could hear chairs moving all the time during service in the morning and evening. Also despite being such a lovely property, the only view I had was the plastic roof of the restaurant’s terrace. During the reservation, I had even explicitly asked for a quiet room with a nice view. Check in and out were very transactional and I was also given no further info about the facilities or the room. Overall, knowing that this is an SLH hotel, I felt disappointed.

Beautiful property with lovely garden and nice swimming pools. The room was spacious and very clean.

Stayed in March 2024

1. the check in lady did know how to smile and welcome! 2. the gentlemen at breakfast did not to arrange the tables....just because you are fully booked doesnt mean you can just arrange chairs/tables to block others. and just because i told him... he didnt offer me freshment at the pool.. ( two times!!! he knows it) 3. the security and other front desk think they know better...the list can go on...

nice and clean pool

Stayed in February 2024

The hotel is new so still a long way from being perfect. Staff are slow when ordering drinks at Buffett. Impossible to get any staff for poolside service. There is a button to press but it seems like it does nothing. Design of room is not great. Small rooms and no bathroom privacy in any of the rooms. Try an avoid the rooms facing the road as they are too noisy. We had to ask for another room facing the pool and beach, away from the road.

Location. Beautiful pools. Delicious buffet. Great private beach. Lovely and helpful staff.

Stayed in January 2024

The rooms are very small and the bathroom is practically in the room and only partitioned off by a curtain. A bit of a stupid design if you want privacy after a shower or bath. The resort is very expensive for what you get. Upon arrival we received a room facing the street. These are the worst rooms as they are noisy from all the traffic on the main strip. After complaining we were given a couple of other upgrade options and eventually were given rooms looking out to the pool and beach away from all the street noise. Staff at the buffet are very slow in bringing out drinks. Some morning it would take 15 min to get a coffee and sometimes orders were incorrect. Given it is a new resort, they need some additional training in this area. Most staff were lovely though except some of the men who looked like they didn’t want to be there. A stark different from the Anam Cam Ranh. Special mention to the staff member who located a lost time for us and had it transported to HCMC for me. Thank you !!!

New, clean and a lovely resort in Mui Ne. Great location on the main strip. Great Buffett breakfast. Staff friendly and nice. This resort has so much potential but not quite there yet.

Stayed in January 2024

I haven’t got chance to check in . I love the hotel however the staff check in that night is terrible person and bad behaviour unprofessional.

Stayed in November 2023

Not have big garden and spa is too expensive

Ok

Stayed in November 2023

new

Stayed in May 2023

they know that I am coming with a baby but in fortunately they didnot care to arrange baby cot disappointed with breakfast as the yogurt was with hair in it staff at the morning breakfast buffet should be speaking better English… they don’t understand what I ask them!

rooms were very good other amenities and private pool was goood

Stayed in May 2023

Firstly, there was no pressure in the shower and the water smelled of dirt which was quite unpleasant and I never felt 100% clean. Secondly, the service at the hotel was appalling. The greeting we received upon arrival was uninterested. They hardly looked at us but constantly was on their computer. While I asked a question to the one lady speaking English she open her Facebook and was checking it out. It was difficult to communicate with all the staff as hardly anyone understood English apart from this one person at the reception. The waiters also had a poor understanding of English, which led to mix-ups with our orders. Even for just a drink at the pool bar, the wait time was a minimum of 20 minutes. The food was also way too expensive and the quality was not great, and even inconsistent from day to day. The coffee was undrinkable as it tasted of soil and dirt, which was a disappointment. The pool guy seemed bothered if we asked for an umbrella for the beach and it took 2 times to ask before he gave us one, which wasn't ideal. Finally, we found the hotel to be practically empty, and the only activity at night was a pool table, which was locked up at 9.30 in the evening. They did open it for us but told us to be out of there in 50 min!I Overall, I had mixed feelings about my stay at this hotel. While the premises and pool area were beautiful, the poor service, communication barriers, and inconsistent food quality left much to be desired. I hope that the hotel management can take these points into consideration and make some improvements in the future because the hotel has a lot of potential but seems very poorly managed. Honest the water problem in the showers would be a reason I would not come back.

I recently stayed at this hotel and I must say, the premises are absolutely stunning! The quality of the furniture and wood used for restoration is lovely, and the overall aesthetic of the hotel gives off a colonial vibe which was really cool. The pool area was also beautiful and the towels were nice and new. The sun beds were super comfortable and we really enjoyed lounging around the pool area. Our room was well-equipped and had everything we needed. However, we did experience some issues during our stay.

Stayed in April 2023

Great rooms, service, food and beverage at a 2-3 star level maximum.

Breakfast poor, quality not good, breakfast buffet however most food cold, sitting too long, couldn’t eat.

Stayed in March 2023

Everything was perfect

This place was something to remember. It exceeded all our expectations. Each moment we felt vert giod there due to all small details: very nice decorations, french colonisl style, couzy lightening, nice calm music, outstanding service, good food. Eveything seems to be thought through. It is an ideal place (I am sure the best in Mui Ne) for those who are not fond of noisy activties in hotel and like stylish luxury boutique hotels.

Stayed in January 2024

Service from the reception teams and customer service Ms Anh, Thuy and the restaurant team are very friendly and professional!

Stayed in July 2023

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Stayed in May 2024

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Stayed in April 2024

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Stayed in May 2024