13 Nha Chung street, Hoan Kiem district, Hoan Kiem, Hanoi, Vietnam
#338 of 879 hotels in Hanoi
Guests' ChoiceBased on 84 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 6 May 2024
Mihaela
CanadaBreakfast excellent. Something for everyone. Also great service from the staff
Stayed in May 2024
Reviewed: 27 March 2024
Florentyna
United KingdomPerfect location
Stayed in March 2024
Reviewed: 18 March 2024
Ivo
NetherlandsNothing to mention.
The staff made me feel like home so far from home. When I left after 2 days for a short trip of 3 days they offered to take care of part of my lugage. When i forget some lugage they kept it. They arranged good limousine service for reasonable price to my new destination and back. Followed up arrangement and confirmed. It made my trip these days so smooth. Although in middle of center the location felt safe with good security and camera`s. All good here.
Stayed in March 2024
Reviewed: 18 March 2024
Ethem
United KingdomLocation was great. You can walk to the main parts of the city, without the noise of those areas. Staff were great too, very welcoming.
Stayed in March 2024
Reviewed: 19 February 2024
Azfar
Indiaevery thing
Stayed in February 2024
Reviewed: 25 January 2024
Alan
MalaysiaBreakfast can be better with more options. Reception was on M Floor instead of L Floor , which was the Ground Floor.
Room was big and beautiful. Location was excellent , just a short walk to St Paul Cathedral. Plenty of food options near the Old Quarter. The lake was nearby and I walked around the lake everyday. Many options for massage and shopping.
Stayed in January 2024
Reviewed: 19 December 2023
Meisin
MalaysiaThe breakfast can better.
The staff were very friendly and helpful. They make our stay exceptionally well
Stayed in December 2023
Reviewed: 8 December 2023
Ottavia
SpainIt was a bit outdated, need a bit of refurbishment, the flooring is not anymore shiny and the walls around the hotel need a repaint
The room with the whole window was beautiful and nice marble toilet. The best is the hotel service the staff it is extremely helpful. Especially Tsang! She gave us an amazing support
Stayed in December 2023
Reviewed: 5 December 2023
Alberto
Italygreat location
Stayed in December 2023
Reviewed: 25 November 2023
Vivek
India1. Had to pay 30% room tariff for early check-in (at 9 AM) 2. Breakfast had most most of the dishes empty when I was there; had requested for an omelet which never came 3. No sports channel on the TV 4. Was asked to pay a deposit - which was strange for me (I didn't pay)
1. Location 2. Rooms were nice & spacious but a little worn out - especially the suite rooms 3. Lovely bathrooms
Stayed in November 2023
Reviewed: 1 November 2023
Neil
United KingdomRestaurant for room service closed for maintenance at time of stay. Plenty of eating options in the area though.
Staff were great. Very friendly. Right in the heart of the old quarter. Gave me a nice gift and comment on check out.
Stayed in October 2023
Reviewed: 11 October 2023
Alberto
Italygreat location
Stayed in October 2023
Reviewed: 10 October 2023
Francoise
Austriain the description of the room, there is no mention of the lack of window.
staff, bed , location
Stayed in October 2023
Reviewed: 8 October 2023
Shaikhally
IndiaWifi connection could have been better in the rooms and would have been nice to have a window that helped light the room up better.
The breakfast was definitely the highlight but along with this the staff was friendly, rooms were clean, location was excellent. We stayed nearly nights here and they also gave us free laundry that really made our overall experience exceptional.
Stayed in October 2023
Reviewed: 6 October 2023
Yi
Australianothing
everything was great. Staff were super friendly. Room I stayed in was spacious and very clean as well.
Stayed in October 2023
Reviewed: 29 September 2023
Aydin
AustraliaThe hotel restaurant started undergoing renovations during my stay. More warning could have been provided to seek alternative breakfast/dinner options.
I really enjoyed my stay here. The room was very comfortable, clean, and spacious. The staff were also very friendly and always willing to accommodate requests. Finally, the hotel is located in the old quarter and there are plenty of attractions and food options within walking distance.
Stayed in September 2023
Reviewed: 15 September 2023
Nina
United StatesVery nice rooms, convenient location and lovely staff; excellent value with an off-season discount.
Stayed in September 2023
Reviewed: 6 September 2023
Chin
SingaporeShower head was abit faulty
Friendly staff
Stayed in September 2023
Reviewed: 3 September 2023
Sally
Australiabreakfast was limited and roof top bar wasn’t open at the time of my visit
clean rooms with great view of street
Stayed in August 2023
Reviewed: 2 August 2023
David
VietnamVery friendly and helpful staff and prime location.
Stayed in July 2023
Reviewed: 30 July 2023
Monique
AustraliaOne reason we booked this property was because it had a roof top bar but we were disappointed when it was unavailable due to being closed for work. We did not have breakfast included in our room rate which was also a bit disappointing as there was a breakfast room.
It was well located near the Lake and St Joseph’s Cathedral. Lots of great places to eat nearby. Quiet room well above the street noise.
Stayed in July 2023
Reviewed: 11 July 2023
Cox
United StatesNo complaints
Convenient location, nice rooms, friendly staff
Stayed in July 2023
Reviewed: 11 June 2023
Fiona
United KingdomNothing comes to mind.
Excellent location and staff were very welcoming and friendly.
Stayed in June 2023
Reviewed: 7 June 2023
Chris
United KingdomThe TV is not very good but then who uses TV's in the room anymore
The location is amazing and the value for money is superb ...
Stayed in June 2023
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