All was good! Just a minor thing: 4 big pillows for one bed is too much, 2 would be more than adequate.

Great location, friendly and helpful staff, great breakfast, all in all very good hotel.

Stayed in May 2024

Nothing all good would stay again without a doubt if going back to Cat Ba

Everything gorgeous hotel very clean with modern facilities

Stayed in April 2024

Nothing

The Moon Boutique Hotel Cat Ba is the BEST. The hotel is strategically located in the center of the Cat Ba island. Its very personalized service to their guests and cleanliness of the rooms are very impressive.The upstairs outdoor rooftop lounge was amazing as well. A special mention to Mr.Tung, their hotel manager who guided us in in finding the most authentic and delicious Vietnamese food. All his staff are all so nice and helpful. Will definitely refer them to friends. Special thanks too for setting up a beautiful arrangement in our room for our Honeymoon holiday. We are truly touched. They truly exceeded our EXPECTATIONS !!

Stayed in May 2024

I can’t recommend this place enough! It was truly the highlight of our trip. The location is great, staff is impeccable, rooms are clean and spacious, beds are super comfy, bathroom is practical, and everything is super stylish. Breakfast is very tasty and laundry service was efficient and reasonably priced. What can I say more?! This place is an absolute delight! Book while you can. We will definitely come back when in Vietnam. Thank you so much to the team for hosting us!

Stayed in May 2024

Excellent, outstanding service from the friendly, hard working staff. Very comfortable beds and rooms with air conditioning in this new facility. Lunch and breakfast were excellent (highlight was the airy bread and great options). Great location.

Stayed in May 2024

Convenient location close to / within walking distance of restaurants and shopping. Some suites have ocean-front views. A la carte ordering for breakfast. Limited rooms/units - mostly 2 to a floor. Very helpful staff - be sure to ask them for recommendations re: restaurants, massage places. Integration with Ca Ba Ventures - helpful for booking. Well-working air conditioning - crucial given the heat and humidity. Fairly easy walking distance to the beaches.

Stayed in May 2024

Roof to bar wasn’t actually a bar

Clean and comfortable room in centre of town

Stayed in April 2024

All great even breakfast , high level of quality

The amazing customer service and the friendliness of the staff and their availability to please us and help us . The view was astonishing from our room on the bay. They helped us book boat tours and trekking experience . Charmed and satisfied

Stayed in May 2024

Nothing

Amazing breakfast. Beautiful decor. Great rooftop verandah looking onto the bay. Great for sunsets. Take a beer up. Great service. Perfect central location. Do take their recommended walk between beaches 1&3. Very pretty. You can catch an ev for 10k vnd to get/return to start pt. Sunset or sunrise are great. Walk or get a lift to the boat station. Beautiful scenery and fun just watching the boats. At times like Hanoi driving. Tour office attached helped us book cable car to leave the island. It rained when we got the cable car but was still great fun. The view was good and would haven amazing on a clear day. 100k vnd extra each is worth it.

Stayed in May 2024

I thought that the ensuite was small, slightly bigger would have been better. I also struggled to find a place to put my suitcase and open it without it being in the way when we were walking around the room.

The breakfast was freshly cooked and delicious. The location was excellent, because it was walking distance from restaurants and shops. It was nice to walk along the board walk. We had a lovely view of Cat Ba Bay.

Stayed in April 2024

There are various karaoke bars/clubs around the hotel which you can hear from the room until 5/6am. But with earplugs it’s fine. Plus this would be the case in other hotels in the area so this is by no means their fault!

It is a really new modern hotel, right in the center. The staff are really nice and they help you book a great one day cruise with their sister company (cat ba ventures)!

Stayed in April 2024

I liked; the staff, breakfast and bed.

This new hotel is fantastic. It has super comfy beds, a great choice of breakfast and excellent staff - all at a very reasonable price.

Stayed in April 2024

I stayed sick in my rooms for 2 nights (my full stay) the bed is absolutely fantastic! But all the room facilities were actually great, very good sized room, completely new. There is a nice little rooftop (no bar/restaurant) to sit and relax while looking out over the bay. It's run by a small team of staff and all of them are great, really do everything to make you enjoy your stay the fullest, big credits to them!

Stayed in April 2024

We booked this accommodation last minute but everything was great. Comfortable beds, nice and friendly staff, good breakfast and clean rooms. They also have a travelagency so you can arrange some boat trips right away. The location was in the city centre nearby restaurants

Stayed in April 2024

Very clean, well decorated and staff was very helpful We have booked a boat tour with the tour operator in the same building, same company as the hotel. So it was very easy to get all the informations.

Stayed in April 2024

Perhaps consider putting an anti-slip mat in the shower as when the floor was wet it could get slippy.

We had a room on the 10th floor. It was very big, very clean and modern. The staff were all very friendly, helpful and keen to ensure we enjoyed our stay. The breakfast each morning was fresh and plentiful. We would definitely stay here again and we enjoyed our stay! Cat Ba Ventures is on the ground floor which is linked to the hotel. They offered great trips out into the bays and into the national park on the island. We did the one day Lan Ha / Ha Long bay tour and it was amazing! The hotel reception staff were really helpful when booking / deciding what to do. With only a five minute wait, the hotel organised us a motorbike on two days. Very affordable and a great way to get around the island.

Stayed in April 2024

There are loud bars nearby, we were in a high floor and had no problem sleeping, but for others this could be an issue (but is probably also an issue anywhere in cat ba town).

Most comfortable beds in Vietnam! Stay here for the mattresses alone! Was also a convenient location and breakfast was great.

Stayed in April 2024

The breakfast was excellent and location great. Minh was very helpful

Stayed in April 2024

Nothing

Everything about this hotel was great! Location, roof top patio, the beds were very very comfortable. We booked for one night and ended up staying three nights. We booked our half day LanHa cruise right at the hotel. Breakfast was ordered off a menu and was very good. They even made my husband a yogurt and carrot smoothie because he couldn't have the fruit. Lots of restaurants, shops and massage places nearby. We loved our stay!

Stayed in April 2024

Nothing.

We had an amazing stay at The Moon Boutique. The rooms were very spacious, luxurious, with large, comfortable beds. All the staff were extremely helpful, particularly Son who went out of her way to take care of us throughout our stay, providing great recommendations of what to visit and where to eat, organising transport and even organising a shower room after we had checked out so we were refreshed for our sleeper train to Ha Giang. The location was awesome - right in the heart of the hustle and bustle of old town. The hotel was a real luxurious oasis to come back to at the end of a days adventure in Catba. Couldn’t recommend enough. Thank you for Son and the team for taking great care of us.

Stayed in April 2024

Nothing

Our adventure in Cat Ba, was beyond our imagination. First and foremost, the staff at Moon Boutique Hotel were very kind and friendly, inviting us out for a drink after a long day. Sometimes, they make some mistakes but we are quite understanding. We always contact them when needed because they can assist us as soon as possible. In case the room has a problem, you can contact the manager for a timely solution. In addition, I praise all the rooms for being clean, shiny and meticulously and creatively designed. Furthermore, they were able to arrange a great bay tour for us. During the trip, your tour guide will let you experience many diverse activities and services at Cat Ba tourist area. If you are worried about the price, you should negotiate with them about your budget. Breakfast is served carefully and thoughtfully with Vietnamese cuisine. The menu offers many different options so you can try all the flavors. I really value the time I spend here. We would like to send our sincere thanks from the bottom of our hearts to Moon Boutique Hotel.

Stayed in April 2024

Vietnam can be very overpowering.You often have to expect the unexpected. This hotel allowed us to take a step back and relax.

Beautiful. New hotel The staff were very polite and nothing was too much trouble. We had a beautiful view of the bay from our hotel window. We took a tour which was affiliated with the hotel Ca ba ventures. The hotel and the tour created an unforgettable adventure and memory for us.

Stayed in April 2024

Beautiful hotel, definitely feels like a 5-star experience. Friendly and helpful staff, great location, clean room, good housekeeping, fantastic food & quick room service. Right in the centre of Cat Ba Town so perfect to walk around at night and get a feel for the city and the people. Within walking distance of many popular attractions too like 2 beaches, popular food spots. The rooftop was very pretty too.

Stayed in April 2024

Nothing!

Super comfortable beds, quiet rooms (only 2 rooms per floor!), friendly helpful staff and great location on Cat Ba! Inclusive breakfast was very handy too

Stayed in March 2024