Nothing

Amazing

Stayed in May 2024

The staff where very helpful and friendly, Mimi especially, and the place is located at a very good spot in Hanoi.

Stayed in May 2024

A little bit of renovation would help to improve the standard, also my room was without the window so check it before choosing a room.

Super friendly and helpful staff. Perfect location near restaurants and coffee shops and lively streets.

Stayed in May 2024

No window in the room.

The location was great. Place was clean.

Stayed in April 2024

Mimi, the person who runs the place, is very kind and helpful. The location is excellent right in the heart of the old town. The breakfast was very delicious and you have a pretty good amount of options to choose from. The rooms we stayed at were nice and clean and very spacious as well. Note: we stayed in a new set of rooms that were just newly setup. The only issue I could say I had with the accommodation, was the entrance on the first floor which was no very clean. But it wasn’t a big deal and I am pretty sure that they will fix that soon. Although it may not be the best place you could stay in Hanoi, but it’s really great value for money and the kindness of the staff makes up for any shortcomings.

Stayed in March 2024

The outstanding support from the staff! I had been staying at another hostel and was feeling unsafe there so had to urgently book elsewhere. Mimi responded to me immediately and allowed me to check in early. She checked in on me when I arrived and went above and beyond for my stay and I am so grateful! Thank you Mimi ❤️

Stayed in April 2024

Super friendly and helpful receptionist. Great breakfast. Excellent value for money

Stayed in March 2024

So helpful at the reception :) room was clean ! Air con and a fan if needed. I’d recommend this property.

Stayed in April 2024

Nothing it was great

Mimi was amazing! She was so helpful and got our laundry done for us at a time when we really needed it back ASAP! Very helpful and accommodating. Clean room and cheap and she upstaged us because it was our last night in Vietnam. Location was ideal

Stayed in April 2024

Location is good and friendly boss

Stayed in April 2024

Great location, very friendly and helpful staff, and a good value for the room. They have an elevator, which was a perk for me, because I had arrived in Hanoi with a boxed-up bicycle, and I had to get it up to my room to reassemble it.

Stayed in April 2024

Nice and clean hotel.

Stayed in April 2024

Mimi the owner is a very helpful hardworking and kind lady . The location and breakfast was good..

Stayed in March 2024

Very welcoming host family, great location and nice breakfast included. Good value hotel

Stayed in March 2024

Nothing

The staff is nice and helpful. The room is clean.

Stayed in March 2024

Really nice clean rooms, central location, very accommodating staff.

Stayed in March 2024

The staff was very nice, friendly and helpful ! Very good location !

Stayed in March 2024

Mimi was the kindest and sweetest! Enjoyed our short stay here.

Stayed in March 2024

N/A

Very very warm staff,really helpful. They try their best to make our stay comfortable,will visit again if coming back to hanoi.

Stayed in March 2024

Only one Mimi

Very clean and spacious, Mimi was extremely welcoming and helpful. Went above and beyond to help us with further travel.

Stayed in March 2024

The no window room.

The people, breakfast and hot water

Stayed in March 2024

Nothing. Perfect for price and requirement

It was very clean and the customer service was fantastic and attentive.

Stayed in March 2024

We loved everything! The staff was so kind, professional and helpful!! Thanks for everything

Stayed in March 2024

Some parts of the shower needed repairs.

In a relative quiet street of the old quarter. Traditional small, high and deep building. Luckely we rented a large room. Very friendly family hotel, nothing special, just like we like it. Well located for the old quarter sights and very near the busy streets with restaurants, cafés and entertainment. From Friday to Sunday traffic "free": street closed for through traffic (yeah) reducing the street noise. We were picked up by the hotel from the airport by a private taxi, it took over an hour. As some of the big roads get an overhaul. Don't expect modern universal hotel accomodation and value with a smile. They can arrange everthing for you, but you can do a lot yourself.

Stayed in March 2024

OK, if you scratch under the surface, the bathrooms are a bit tired with rusty plumbing and the inevitable grimy grout, but the shower was hot & powerful. Each bathroom has its own water heater, so the volume of hot water is a bit limited - OK for one, but a couple might struggle (without a 30 wait in-between, for the water to heat). Be aware that this is a family run hotel and their home too ... so you may need to tolerate a screaming kid occasionally !

It was the competitive rate & location that brought me to this hotel. During the day, the first person you will encounter is the lovely Mimi on reception, who can't be more sweet and helpful. Even though I booked a twin room, she was pleased to change to a big bed when realised I was solo. The bedding was spotless and very comfy, the bedrooms clean. The breakfast was cooked fresh each morning so no cold buffet as is common in bigger hotels. We are going to stay here again on our next visit and I can recommend.

Stayed in February 2024