45 Nguyen Truong To, Ba Dinh, Hanoi, Vietnam
#180 of 872 hotels in Hanoi
Guests' ChoiceBased on 175 hotel reviews
9.0Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.5
Value for money
9.1
Free WiFi
9.3
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End of dialog contentReviewed: 2 June 2024
Joanne
AustraliaGood location. Nice decor. Comfortable beds and a brilliant breakfast.
Stayed in June 2024
Reviewed: 27 May 2024
Evgenia
SingaporeEverything was perfect!
The facilities were incredible, everyone was super welcoming and kind! Particularly loved the Touché cafe!
Stayed in May 2024
Reviewed: 1 May 2024
Peter
AustraliaFantastic location, beautiful hotel with very friendly staff.
Stayed in April 2024
Reviewed: 22 April 2024
Ariane
BelgiumBreakfast not exceptional.
The porter at the reception floor was extremelly kind and helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Someng
SingaporeCrowded during breakfast time.
Big spacious room with gigantic double bed.
Stayed in April 2024
Reviewed: 11 April 2024
Mitchell
CanadaThe place is very clean, staff are super friendly and rooms have comfortable beds and good AC.
Stayed in April 2024
Reviewed: 6 April 2024
Tina
SingaporeNothing much to be mentioned
The staff were super friendly and went out of their way to make sure I was comfortable. The room was cozy yet luxurious, and the amenities were top-notch. The hotel has also a great location: everything was within walking distance. I especially loved the spa and the delicious food at the restaurant. Overall, it was a memorable stay, and I highly recommend it to anyone looking for a great hotel experience in Hanoi.
Stayed in March 2024
Reviewed: 17 February 2024
Yannick
IrelandThe hotel and staff was really nice, with a pub downstairs with nice food if you don't want to look around too much when you arrive. They also opened the rooftop just before Tet, the view of the whole city during the firework was awesome :)
Stayed in February 2024
Reviewed: 16 February 2024
Robin
FranceHard to find anything, I'd be picking at straws. Perhaps having Soya milk and Gluten free things at breakfast . Then we could score it 11 out of 10
This hotel is excellent. We liked it all. The building itself is also beautiful and worth a special mention, as well as individuals, such as Pheong, (maybe spelt wrong) the lobby man who always was there to help with a huge smile, people like this make the difference.
Stayed in February 2024
Reviewed: 12 February 2024
Paulinich
AustraliaBreakfast good, good location
Stayed in February 2024
Reviewed: 12 February 2024
Ian
United KingdomAway from the sites and old quarter where everything was. It was within about a 30 minutes walking distance though so not too bad. And there were a few nice places to eat and drink nearby.
The warmest welcome and most accommodating staff especially the porter, who was always on duty, made us feel valued guests. Stunning rooftop bar where the staff made lunar new year special. Good breakfast.
Stayed in February 2024
Reviewed: 11 February 2024
Shirley
CanadaGood breakfast with lots of variety, including pho, omelets, steamed veg, variety of fruit. Staff was very helpful and attentive, when needed. Clean, well appointed rooms in a convenient location. Good bahn mei local restaurant very close by, across the street.
Stayed in January 2024
Reviewed: 3 February 2024
Fred
United KingdomThe hotel is across the road from a school that is quite loud from around 7.00am. The propaganda announcements also start about this time and there is a speaker right outside the hotel.
The hotel has an old style grandeur and the staff were incredibly helpful, especially Phuong who always made such an effort to help. Lovely breakfast buffet also.
Stayed in December 2023
Reviewed: 25 January 2024
Teressa
SingaporeThien Thai Hotel provides a comfortable and welcoming stay with its prime location, well-appointed rooms, and exceptional service. The room was spacious, clean, and well-maintained. The decor was modern and tasteful, creating a comfortable and inviting atmosphere. The staff were truly nice and the hotel has adequate facilities, including a fitness center and a spa.
Stayed in January 2024
Reviewed: 18 January 2024
Julia
United KingdomA few more hangers in the wardrobe would be nice
Very friendly staff, very nice breakfast. Room spacious, clean. Everything was lovely
Stayed in January 2024
Reviewed: 18 January 2024
Anna
ThailandNothing. It was very good value for the money.
The staff were so helpful and the location of the hotel was great. There are so many nice restaurants nearby and the local area seems very safe, and within the walking distance to the lake. The breakfast was surprisingly good too with a lot of meat, vegetable, egg and sweet choices.
Stayed in January 2024
Reviewed: 15 January 2024
Michail
GreeceStaff was very polite and willing to help in everything we asked for. Location is very near the Old Town and many other sights, the area around the hotel is very interesting with a lot of eateries. The room was cleaned very well every day.
Stayed in December 2023
Reviewed: 14 January 2024
Van
AustraliaShould have a mirror, outside the bathroom, for lady’s makeups .. in room as standard. We booked 3 rooms but none has one. Food variety could improve and quality of dish, proper and authentic as can be especially Vnmese dishes.
Location. Atmosphere and internal architecture
Stayed in January 2024
Reviewed: 10 January 2024
Alfred
AustraliaThe staff were very friendly they made us feel welcomed and checked that we were always ok. The rooms were clean and decent size. The breakfast in the morning had plenty of options, including gluten free options. The chef will make eggs your way to order. The location was also really convenient just outside old town which was an easy 5-10min walk away. Great value for money. There is a gym and spa onsite as well.
Stayed in January 2024
Reviewed: 9 January 2024
Shizu
JapanIt was perfect
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable. The location was perfect - close to the city centre and attractions.
Stayed in January 2024
Reviewed: 9 January 2024
Calum
JapanThe sound insulation of the room is poor - I could hear everything in the corridor including the elevator noise. Myself and other guests were frequently asked by hotel staff to give a 10/10 rating on Booking.com.
Staff were very helpful. Room was clean. Breakfast was good but became rather crowded between 7am and 8am.
Stayed in January 2024
Reviewed: 5 January 2024
Seguin
DenmarkExcellent facility and helpful staffs
Stayed in January 2024
Reviewed: 5 January 2024
Seguin
GermanyLovely hotel! Clean & well appointed room, great location, excellent facilities & yummy breakfast. Highly recommended!
Stayed in January 2024
Reviewed: 4 January 2024
Alberto
CanadaGreat location to the old quarter, with a lot less of the traffic (though still busy). Rooms were clean and spacious and the staff was amazing.
Stayed in January 2024
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