45 Nguyen Truong To, Ba Dinh, Hanoi, Vietnam
#181 of 870 hotels in Hanoi
Guests' ChoiceBased on 175 hotel reviews
9.0Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.5
Value for money
9.1
Free WiFi
9.3
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End of dialog contentReviewed: 15 June 2023
Corry
Australiathe porter was just ‘a bit over the top’ super friendly became annoying
great location - very friendly reception staff
Stayed in June 2023
Reviewed: 13 June 2023
Nonu
United Kingdomnothing, it was perfect
Great hotel with clean room and friendly staff! Comfort hotel accommodation in the central of Hanoi.Will definitely come back
Stayed in May 2023
Reviewed: 6 June 2023
Bennett
SingaporeExcellent from check in to check out, from room comfort to staff
Stayed in June 2023
Reviewed: 4 June 2023
Khanur
IndiaI was really enjoyed this stay, very seasonable prices, comfort bed and window
Stayed in May 2023
Reviewed: 3 June 2023
Mark
CanadaSpacious and clean room, good breakfast and attentive service. Highly recommended!
Stayed in June 2023
Reviewed: 2 June 2023
Toni
Singaporewish stay more
This hotel the right of central of Hanoi city, just steps walk to Dong Xuan market about 3minutes. The room are clean, spacious and comfortable bed. House keeping and Bell man are extremely helpful. They always pleasant, breakfast was good.
Stayed in May 2023
Reviewed: 29 May 2023
Quang
VietnamGreat hotel, great staff were very accomodating. We had a big window room and would highly recommend
Stayed in May 2023
Reviewed: 29 May 2023
Tolera
Portugalnothing
Well located, The hotel is in the large street so it is more quiet at night, very comfort bed, spcious room. All the staff is the best, Front desk staff are attentive profesional. If I'll visit Hanoi again then I choose this hotel again
Stayed in May 2023
Reviewed: 27 May 2023
Charleigh
United StatesKindest and most welcoming staff
Stayed in May 2023
Reviewed: 23 May 2023
Bamba
Germanynothing disliked
Just stayed 1 night here but everything are perfect. This hotel located near Old Quarter bout 3 minutes walking distance. standout for us was superb service from breakfast, front desk staff, spa at 2nd floors, very comfort bed with window outside on the street... All staff make us great experience at this hotel. Front desk staff particular helped with friendly, truly made the atmosphere exceptional.
Stayed in May 2023
Reviewed: 8 May 2023
Jo
AustraliaI booked a room with a balcony and didnt get one. But windows that open and view was good.
Phoung the doorman was amazing and attentive. Very helpful and friendly
Stayed in May 2023
Reviewed: 30 April 2023
Sarah
Australiabreakfast was a little cold, didn’t have a do not disturb feature for the door
location, decor, staff were friendly (Phuong was helpful!), it was quiet and clean
Stayed in April 2023
Reviewed: 8 April 2023
Ryan
Hong KongNothing at all.
The staff really are very hospitable. They are all willing to assist their guests no matter what. You can feel their genuine desire to make their guests' stay at their hotel; Phuong most especially. He is very kind and very helpful. He even used his personal cell to contact our tour operator. That was really going beyond service.
Stayed in April 2023
Reviewed: 5 April 2023
Li
Taiwannil
The service staff of the hotel are very enthusiastic to solve the problems we encountered, such as recommending local night markets and nearby restaurants, etc.
Stayed in April 2023
Reviewed: 31 March 2023
Ishwar
IndiaHad an amazing stay here! The rooms were clean and the staff was super friendly! The staff on reception as well as Mr Phuong helped us throughout the trip . He was very cooperative and and was always ready to help !
Stayed in March 2023
Reviewed: 23 March 2023
Gerardo
United StatesThe staff is very good
Stayed in March 2023
Reviewed: 18 March 2023
Arianne
United Kingdomnothing
amazingly welcoming property
Stayed in March 2023
Reviewed: 17 March 2023
Glenda
Australiaclean, very welcoming and helpful staff
Stayed in March 2023
Reviewed: 15 March 2023
Melanie
United StatesThe staff was extremely helpful in making my stay comfortable and assisted me when some of my travel dates changed and had to be revised.
Stayed in March 2023
Reviewed: 14 March 2023
Kang
SingaporeThe decor is a bit old fashion.
Very friendly and helpful porter. From desk staff were clear in their explanation too. Hotel is also fast in their email communications, which is very much appreciated.
Stayed in March 2023
Reviewed: 2 March 2023
Harper
MalaysiaNice lil hotel a stone throw away from Hanoi Old Quarter
Stayed in March 2023
Reviewed: 1 March 2023
Michael
United Kingdomshower temperature a bit warm for me
lovely hotel, scrupulously clean, comfortable beds great breakfast
Stayed in February 2023
Reviewed: 28 February 2023
Nhat
AustraliaStaff are great. Always trying their best to make you feel comfy.
Stayed in February 2023
Reviewed: 24 February 2023
Nithun
SingaporeNone
Spacious room, great options in breakfast buffet. Great staff too, the bellboy especially was super helpful, attentive to everyone's needs and pleasant to interact with.
Stayed in February 2023
Reviewed: 19 February 2023
Dani
PortugalThe room was quiet, even if it’s close to road. The staff was friendly and caring. Well furnished and diversified breakfast too. I totally recommend!
Stayed in February 2023
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