21/3 Pham Ngu Lao, Hue, Vietnam
#105 of 114 B&Bs and Inns in Hue
Guests' ChoiceBased on 44 B&B reviews
6.6Cleanliness
6.7
Comfort
6.9
Location
8.3
Facilities
6.6
Staff
7.5
Value for money
7.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 15 February 2024
Detlev
AustraliaThe accommodation is very crammed. There is no common room and basically nowhere to hang out. Only good for sleeping
Right in the heart of the tourist facilities, restaurants and cafes
Stayed in February 2024
Reviewed: 29 October 2023
Ysé
FranceThe staff doesn’t speak english but was so very nice with us! We had a good stay
Stayed in October 2023
Reviewed: 8 June 2023
Sushil
Vietnamthe room was cramped and bathroom too
location
Stayed in June 2023
Reviewed: 22 May 2023
Alexia
ItalyThe staff doesn't speak english
Good
Stayed in April 2023
Reviewed: 15 May 2023
Letizia
Italyit was very dirty, the room is super small and the bathroom is shared with the owner of the place
the lady at the reception is nice but she does not speak any English. the position is very central
Stayed in May 2023
Reviewed: 25 March 2023
Dmitri
MoldovaThe staff speaks zero English. It's ridiculous The door to the toilet/shower is not closing No common space, the room is too small
A/c, strong WiFi
Stayed in March 2023
Reviewed: 3 January 2023
Nina
BulgariaThe staff spoke zero English. I dont understand how is it possible to work with tourists without learning even the basic words. The bed sheets did not feel very clean.
I stayed in the dorm room. It has just four beds so it's ok. The location is really good and the price is reasonable.
Stayed in December 2022
Reviewed: 23 September 2022
Gábor
HungaryThe room and especially the bathroom were too small. The shower was above the toilet which was wierd and not ideal also the sink had serious plumbing issues. The room celing could have been cleaner.
The hostel is very central and close to everything. The bed was comfortable enough. The staff was really nice but didnt speak any English.
Stayed in September 2022
Reviewed: 12 May 2022
Hien
VietnamI used bathroom at 1st flr. It was smelled, please put more attention to improve hygiene
The bathroom was not comfortable at all, and to be honest, dirty.
Stayed in April 2022
Reviewed: 31 December 2021
Dennis
Australiaeverything was alright i just need a spot to stay while wait for the fight
you pay for what you get
Stayed in December 2021
Reviewed: 23 April 2024
Isla
United KingdomWhen we showed up they told us they were fully booked. I’d also read this on other reviews so it must happen a lot.
Nil
Stayed in April 2024
Reviewed: 21 March 2024
Vu
Vietnam1. Noise disturbance at mid night. Really loud music. Totally can not sleep well. 2. Bed cleanliness. Obviously, the host did not change any bed linen. Even it's dorm, however the basic bed linen and pillow case needed to be changed. They just fold its after a guest checked out. Completely unacceptable. 3. The host did not manage well the bed arrangement. The guest inside just swap the bed themselves that make the new guest did not having the clean, tidy bed when they arrived. I saw the bed with underwear of the privious guest on the dorm bed and the host just said it's clean. It's really uncomfortable experience. This is an honest review hence I hope we can improve on this.
Located in Pham Ngu Lao, the night life street
Stayed in March 2024
Reviewed: 8 December 2023
Lost
AustraliaThe staff doesn’t speak English.
Location was convenient, cheap accommodation in the town.
Stayed in December 2023
Reviewed: 13 October 2023
Cifuentes
AustraliaIt isn’t clean, you have to share the room and the toilet with someone who lives here, the sheets smell bad, the room smell bad and the room and bathroom door doesn’t work, you can’t lock. Anyone speak english and you can’t communicate with them
Just it has a good location
Stayed in October 2023
Reviewed: 6 June 2023
Trâm
VietnamAt first day I came and checked in hotel. the A/C was broken and I asked the owner if I can change the room and he required to pay more. it didn't make any sense then I told him refund me the money then I can go to another hotel and finally he agreed not charge extra fee ( the aircon broken so bad). the room had a lot of black mold, it was terrible. and the water they put on the furniture in the room supposed to used for free but on the last day they charged us money ( smell scammed). totally disappointed
nothing I liked here
Stayed in June 2023
Reviewed: 28 March 2023
Jaimee
United KingdomThe room was very cramped with not a lot of space but this was okay for a couple nights. The main problem was the damp in the room, there was a lot of mould on the walls and especially in the bathroom which is a worry for us.
Good location in Hue
Stayed in February 2023
Reviewed: 13 February 2023
Dinh
VietnamVery noisy, we can not sleeping
Stayed in February 2023
Reviewed: 27 September 2022
Tomas
Slovakiadirty, small bathroom, owners dont speak english
price
Stayed in September 2022
Reviewed: 30 May 2022
Dano
VietnamI like all the things there from the staff and the owner also
Stayed in May 2022
Reviewed: 27 May 2022
Isabella2411
GermanyWe had a private room. The room itself is in a very bad condition. Everywhere is mold, walls, bathroom, roof. The sheets had so many stains we thought there were bedbugs (luckily not). The bathroom door is a wooden door which gets completely wet while taking a shower so it rots. Ventilation in bathroom leaks, everything is wet. Ventilation in the room looks like it never got cleaned before. Small but many cockroaches in the bathroom. A huge giant cockroach in the room (tried to hunt it, didn't work, so we barely slept). Very loud music up until 12am outside (Khao San 2.0). And much more expensive than some other rooms we had before and were a loot!! better. Would definitely not recommend.
Hostel staff is very friendly, we could store our bags after check out and eat dinner before leaving.
Stayed in May 2022
Reviewed: 13 April 2022
Owen
United KingdomThere was no one on reception the whole day. When I arrived I called them and they told me where my room was and that it was unlocked. Then at 10:30pm someone came knocking on the door to ask me to pay. The roof of the bathroom was also dripping and the wall was a bit mouldy. And the music from outside was pretty loud.
Location is great, but apart from that I would not recommend. Not a great experience
Stayed in April 2022
Reviewed: 4 September 2023
Xuan
VietnamThere are no comments available for this review
Stayed in September 2023
Reviewed: 28 May 2023
Alexalexfd
LaosThere are no comments available for this review
Stayed in May 2023
Reviewed: 14 May 2023
Michele
VietnamThere are no comments available for this review
Stayed in April 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content