Dốc Lết, Thị xã Ninh Hòa, Tỉnh Khánh Hòa, Ninh Hòa, Vietnam
#5 of 5 hotels in Ninh Hòa
Guests' ChoiceBased on 10 hotel reviews
9.1Cleanliness
9.5
Comfort
9.3
Location
9.1
Facilities
9.3
Staff
9.3
Value for money
9.1
Free WiFi
8.8
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Showing 1 – 10
Reviewed: 14 May 2024
Hendrik
SwitzerlandThe hotel seems to be very much aimed at local tourists. English is barely understood by the personnel, which led to multiple mix-ups when ordering, but also with personnel (cleaning and filling-up the minibar) with the dnd-sign turned on. The personnel tries very hard to offer a good service, but seems to lack proper coaching and clear instructions. Service-wise there is a huge untapped potential.
We stayed at the hotel for one week (7 nights) in total. The location directly at the white sandy beach absolutely is phenomenal. The room (sea view) we booked was fully equipped and modern (newly constructed). The hotel offers its own restaurant where one can order meals throughout the day (only breakfast was included with us). For lunch and dinner the same menu for both lunch and dinner is used, which lacks diversity and options that are “a bit more special” than just your standard sea-food dish or burger. More european-style dishes are not convincing/lack some “passion”. The spa and massages are highly recommended and offer extremely good value-for-money. The fitness room is modern and almost always empty (at least during our stay), which makes it a perfect alternative to another hour at the beach. The beach is absolutely beautiful, at least the part that is directly in front of the hotel is kept clean very well and also offers sun-beds and towels free-of-charge. Should one wish to go for a nice walk along the beach, one might due to the large amounts of trash laying around, consider taking up a job as a garbage-collector, which is very sad, but not under control of the hotel. In the direct vicinity of the hotel there is nothing to do, nor are there any recommendations from the hotel what might be worth visiting. Of course, if one solely comes for relaxing, this is not a big deal. All in all, the hotel is perfect for “beach-lovers” seeking peace and quietness without having too high expectations of services beyond a comfortable hotel room, since the accommodation itself (room, beds, equipment) is wonderful
Stayed in May 2024
Reviewed: 20 January 2024
John
United KingdomEST room of our Vietnam tour, staff are so helpful
Stayed in January 2024
Reviewed: 21 July 2023
Janus
DenmarkOnly one restaurant, no pool bar open yet (new hotel) Limited English abilities with staff.
Beautiful location. Great pool. Nice staff doing everything they can to make you feel welcome!
Stayed in July 2023
Reviewed: 17 August 2023
Claire
AustraliaThe hotel is still being built. When we arrived (late afternoon), room wasn't fully clean and had no toilet paper. We had to call housekeeping twice to rectify. The location is quite remote and there is very little surrounding the hotel, apart from other hotels and resorts. The beach was very dirty, with rubbish strewn across the sand and throughout the water, and we were woken early by the sounds of construction and a DJ who started playing at a neighbouring resort at 6am. Needless to say, we checked out of the accommodation early (and despite our complaints, were not refunded for the additional night)
Stayed in July 2023
Reviewed: 10 May 2024
Hien
VietnamThere are no comments available for this review
Stayed in March 2024
Reviewed: 27 April 2024
Michael
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 12 February 2024
Tuyen
VietnamThere are no comments available for this review
Stayed in February 2024
Reviewed: 5 February 2024
Vĩnh
VietnamThere are no comments available for this review
Stayed in February 2024
Reviewed: 4 November 2023
Julia
FinlandThere are no comments available for this review
Stayed in October 2023
Showing 1 – 10
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