The owner is amazingly helpful with any situation may occur, excellent client attention and location! We are very very satisfied with our stay there!

Stayed in April 2024

the toilet is not too clean and very humid

price quality ratio is ok. the staff is kind and they help you with tours and transportations.

Stayed in March 2024

Walls so thin,I could hear everything from next door .Tv ,air con and bathroom fan didn't work.Entrance would be quite wet on the floor and lots of towels to mop it up

Had a nice big room for one which had 3 double beds ,I didn't say no! Bedding was nice and had a good sleep. Victor was lovely and so helpful. Value for money and location was peaceful.Cheapest price for boat trip and bus ticket from Hanoi.

Stayed in February 2024

The hot water in the shower doesn’t always work and the room doesn’t have heating for winter.

The price-quality ratio is good, but if it’s winter season, please consider that there is no heating, and not always hot water.

Stayed in March 2024

So the water was not always hot in the evenings. Also the walls are a little thin so you can hear the neighbours.

The total highlight of this place are the staff. They go over and above - even contacted us after our stay as they heard my partner was sick to make sure we were ok. We rented a bike from them, a good laundry service and they had lots of helpful tips. Also for the price....and with banh mi breakfast it is incredible value

Stayed in February 2024

The fridge was full with water, I didn't even use it because of this. The room did not have a kettle. When I asked for one, he said he will bring me one and he never did. Mentioned that they removed the kettle as they had an over usage of electricity in the room with a kettle once. He offered me to go to the 2nd floor for me to do it myself when I did, and I gone back up, I had to message my partner to buzz me up with the elevator cause on the second floor there wasn't a button on the outside of the elevator 😂😂 sometimes hot water was an issue, we thought as we could hear the neighbours showering that they were consuming the hot water before us as they were 4 people.

Bed was comfortable, but we had 2 for some reason.

Stayed in February 2024

The shower was quite cold and the standard thin blanket was not really enough to keep yourself warm enough during the night. Very easy to get a second one though.

Two big beds and nice location. The breakfast (Banh mi cart down the alley) was good. Very nice guy in the reception.

Stayed in February 2024

Depend how picky can you get for the price you paid. But a bit of maintenance and renovation is definitely needed. Still value for money

They have a lift, room has all the basics like hair drier, minifridge and air con that works great. Also hot water and a comfortable bed.

Stayed in February 2024

The wall are thin and you hear the neighbours

The staff !

Stayed in January 2024

In the room we could hear the elevator and there was not really a window but that was fine because we mostly went outside.

Vi was really kind and helpful. Also the prize was really good and the offered activities and bus tours had an affordable prize.

Stayed in January 2024

Shower pressure was not good.

The guy at reception was very helpful. Bahn my included for breakfast was good.

Stayed in December 2023

The host was super awesome! His Name is Adam/Vounh(?) and he was just the cutest. Helps with everything you need. Tours, booking busses, answering every single question you could possibly have. It was nice to have a little chat with him. The rooms are spacious and overall clean. You can walk down to the ocean and there are a lot of restaurants, mini markets etc around. Also there is an ATM close by, if you cant find it just ask Adam. They have a laundry service aswell and the lobby smells like fresh laundry everyday. Didn’t do ours tho, so I can’t say anything about it.

Stayed in December 2023

Bathroom looks to be a bit improvised, not very well done, although private bathroom is still appreciated in as hostel. Also water pressure was not high and ventilation (not AC, we didn’t check that) didn’t work. We could use a quilt, there was only bed cover which didn’t seem to be washed every time so we had to sleep under bed sheet from the second bed.

First and foremost, lad at the reception, very helpful and speaks English very well, which is quite unusual. Breakfast included, nothing big but something to start the day with. Stay allows to pick up new towels and toilet paper, when needed, which was also not very common at hostels. Hair dryer and fridge present in the room.

Stayed in December 2023

The receptionist was extremely polite and helpful. The room was excellent value for money and just what we needed. We really enjoyed our stay.

Stayed in November 2023

Walls could be more soundproof

Everything

Stayed in November 2023

We have some difficulties in opening the door.

The room was neat and nice.

Stayed in November 2023

A couple of negatives; the shower isn’t the best but does the job. The staff aren’t always around after dark. The AC was temperamental.

Very close to town centre. Comfortable bed. Lots of space in the room. Lift for easy access. Sea views.

Stayed in November 2023

Uncomfortable bed, sewage smell from bathroom, and ants in room on the bed and also in the room that I moved to. I wanted to rent a motorbike but the kid who was manning the reception was sleeping in the lobby. I went elsewhere and the motorbike rental was cheaper.

CHEAP

Stayed in October 2023

great air con and fan, fridge and shower too!

Stayed in May 2023

All was well, no complaints.

Desk staff was very accommodating. Assisted in booking a boat tour and could tell me what I needed to know about all other transport to/from Cat Ba.

Stayed in March 2023

hot water didn’t always work, staff was fine but not spectacular, rooms were not the most sound proof

good location, very good value, comfortable beds, fast reliable wifi

Stayed in March 2023

The wifi

Services offered and the staff

Stayed in March 2023

Not a five-star hotel, but it was clean, the water was hot and the location is great. Overall amazing value for money !

Stayed in December 2022

Reception staff were amazing! Very helpful and spoke beautiful English! Laundry service was quick and clean. Bed was the comfiest we’ve had so far in Vietnam and amazing value for money! Great location.

Stayed in January 2023

Not much, perfect price quality

The staff was extremely nice! Voungh was of such great help, his english was perfect and he was very well mannered!

Stayed in January 2023