1 Le Loi Street, Chau Doc Town, Chau Doc, Vietnam
#7 of 39 hotels in Chau Doc
Guests' ChoiceBased on 64 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
9.3
Value for money
8.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 March 2024
Cathy
United KingdomIt was a little dated.
The filtered water, the scarves and complimentary minibar, the fruit and rhe veiw.
Stayed in March 2024
Reviewed: 18 March 2024
Charlotte
United KingdomWe had a fabulous stay - such a beautiful location and the speed boat to Phnom Penh was amazing - such a great service
Stayed in March 2024
Reviewed: 27 December 2023
Natalie
AustraliaFabulous location and exceptional customer service especially by Tran at the the front desk who was very helpful.
Stayed in December 2023
Reviewed: 25 December 2023
Caroline
IrelandStaff were very friendly and helpful, they spoke very good English. The food was very good, but more expensive than local restaurants. Location was very good, with a large supermarket across the road and only minutes walk to the park and 10mins to bars and restaurants.
Stayed in December 2023
Reviewed: 15 November 2023
Eric
United StatesThe bed it was very old, hard sunken in and noisy
The staff were absolutely amazing
Stayed in November 2023
Reviewed: 12 November 2023
Dante
ItalyThe staff at the reception was brilliant. Best hotel in Chau Doc.
Stayed in November 2023
Reviewed: 16 October 2023
Mark
AustraliaGreat location Good friendly & helpful staff Lovely colonial hotel
Stayed in September 2023
Reviewed: 4 September 2023
Thien
VietnamThe waiting hall is small, the swimming pool is so small, buffet menu is poor.
location
Stayed in September 2023
Reviewed: 21 August 2023
Rafael
SwitzerlandThe blankets and mattress smelled like mildew. That said, I understand that Chau Doc is a very humid location, specially by the river, but at the price point this should not happen.
Beautiful property, right by the river with a very nice swimming pool. The room was very spacious and comfortable. The restaurant is also very good (though expensive for Vietnam standards). Excellent breakfast buffet.
Stayed in August 2023
Reviewed: 15 August 2023
Neil
United KingdomAmazing location, friendly staff and lovely comfortable room - try to get a river view
Stayed in August 2023
Reviewed: 5 June 2023
Mike
New ZealandWe had a room with a view overlooking the pool and the river that we had travelled on, by Hang Chau Express Ferry from Phnom Penh (definitely recommend that!). Location is perfect as you can easily walk along the promenade to the riverside market, as well as the bustling town centre. Lovely staff, pool well maintained. Breakfast (included) was amazing and we dined in for dinner which was a treat. More expensive for our budget, but great value for money. Staff booked transfer and bus to Ho Chi Minh City
Stayed in May 2023
Reviewed: 6 May 2023
Sandra
New ZealandThe bed was a little hard, and the pillows were great
Loved the atmosphere , and furnishings very suitable for its Era, lovely helpful staff
Stayed in May 2023
Reviewed: 16 April 2023
Carole
AustraliaNothing
Everything about the hotel was excellent, the rooms (views over the river are preferable), food, location and pool. What was most exceptional though were the staff. We had an issue with a lost passport and the staff could not have done more to help, been more hospitable, genuine, kind and calm throughout. I wish I had taken the names of the manager and lady at reception to send a personal thanks. Would recommend most highly.
Stayed in April 2023
Reviewed: 13 April 2023
Kevin
FranceStaff very helpful and professional. Lot of excursions are available and food is delicious. You can also have a great view on the Mekong delta
Stayed in April 2023
Reviewed: 28 February 2023
Rajiv
Indialocation and staff and everything.
Stayed in February 2023
Reviewed: 25 February 2023
Marcus
ThailandOverpriced
Nice room over looking river 👌
Stayed in February 2023
Reviewed: 13 February 2023
Mark
United Kingdompool needs cleaning more regularly
quality of the rooms great, location super, staff really helpful
Stayed in February 2023
Reviewed: 9 February 2023
Pat
United Statesnothing
very elegant, good restaurant, helpful
Stayed in February 2023
Reviewed: 6 February 2023
Anthony
AustraliaNothing
We were travelling by car, and the traffic was heavier than normal with TET celebrations going on so we arrived later than I thought, but this was no trouble for the staff, bags-checkin etc no trouble, made us feel at home straight away, 10/10 for all staff, please don't stop what you are doing, it is great to see good customer service
Stayed in February 2023
Reviewed: 26 January 2023
Will
United KingdomFood and drink prices a little steep
Colonial era decor with commanding views over the river. Perfect stopping off point before speedboat trip to Cambodia
Stayed in January 2023
Reviewed: 23 January 2023
Luigi
Italyexceptional view from the room of the great river soundproofed rooms excellent breakfast
Stayed in January 2023
Reviewed: 31 December 2022
Diem
GermanyNothing
Nice view, full care from all staff. They are very friendly and helpful. They take care for guests as a baby. The hotel team is fantastic 🥰
Stayed in December 2022
Reviewed: 31 December 2022
O'boyle
United Kingdomnothing
the location, carefully preserved and maintained heritage building with panoramic view of the river
Stayed in December 2022
Reviewed: 21 December 2022
Diana
FranceEverything! We keep coming to the hotel and it’s always a treat. Staff is amazing, professional, efficient and very nice and helpful. Tran, the Guest Expérience Ambassador is really fantastic.
Stayed in December 2022
Showing 1 – 25
Berlin, Germany
Bedford, UK
Torba, Turkey
Selma, USA
Chianni, Italy
Jakarta, Indonesia
Finisterre, Spain
Málaga, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content